Robert Half
Description A personal injury law firm is seeking a dedicated Legal Receptionist to serve as the welcoming face of their practice. This pivotal role supports clients during challenging times and ensures the smooth functioning of our office. Key Responsibilities:
- Greet clients with empathy and professionalism, both in person and over the phone
- Manage busy multi-line phone systems, direct calls, and promptly handle sensitive client inquiries
- Schedule appointments, maintain attorneys' and paralegals' calendars, and coordinate meetings
- Assist with new client intakes and process legal documentation accurately
- Maintain confidential client files in accordance with firm policies and legal regulations
- Liaise with medical offices and other external partners as needed
- Organize incoming and outgoing mail, packages, and correspondence
- Support attorneys and staff with administrative duties as assigned
- Prior experience as a receptionist in a legal or medical office strongly preferred; personal injury law exposure is a plus
- Exceptional communication skills and a compassionate approach with clients
- Ability to multitask and prioritize in a fast-paced environment
- High attention to detail and strong organizational skills
- Flexibility and discretion in handling sensitive information
- Proficiency with office software and equipment (Microsoft Office, case management systems, phone systems)