The Phoenix Group
Client Services Rep/Office Services Job at The Phoenix Group in Los Angeles Coun
The Phoenix Group, Los Angeles County, CA, US
We are seeking a Workplace Experience team member to provide exceptional service and operational support across multiple areas of the office. Responsibilities span from front desk and meeting space coordination to travel support and urgent communication needs.
Deliver responsive, high-touch customer service in person, by phone, and through digital channels.
Collaborate with teammates to share responsibilities and maintain seamless operations.
Serve as a local resource for workplace requests, ensuring smooth handling of needs ranging from logistics to event coordination.
Safeguard sensitive and confidential information with the highest level of discretion.
At least 3+ years of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
A customer-first mindset, with the ability to handle requests thoughtfully and professionally.