Cooper Connect
Company: Chick-fil-A Ann Arbor - Washtenaw
Operator Joyce Mueller, a native of Ann Arbor brings 20 + years of leadership experience in the corporate sector. Joyce started her career as a Chick-fil-A team member where she experienced incredible culture and opportunities for growth.
Our mission is to care for our guests, our team, and our community. Every role in our restaurant matters because details matter: every smile, every meal, every interaction. Together, we strive to create a place where hospitality and excellence come alive every day.
Joyce is passionate about developing leaders, making a lasting impact, coaching and mentoring, and motivating her team.
Chick-fil-A Ann Arbor - Washtenaw, is a brand new location that Grand opened in December 2025 with exciting opportunities for growth and advancement in Ann Arbor.
Chick-fil-A is the fastest growing Quick Service Restaurant in the nation
Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years
Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)
Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024, with more than 300k last year for the 15 stores in the Detroit Market
Chick-fil-A is committed to addressing hunger, in Michigan, the company has donated more than $250k to Feeding America, that goes directly to Michigan communities and our Detroit restaurants have donated more than 50k meals through our Shared Table program
Value and Appreciate Employees
Working in an encouraging and fun environment
Being a part of the leadership team, influencing culture and team dynamics
Working directly for an Owner/Operator who is invested in your growth and development
Paid time off once eligible
Flexible schedule
Insurance available: medical, dental, vision
Meals while working and free uniforms
Chick-fil-A's Remarkable Futures - Tuition Reimbursement opportunities
Closed on Sunday
Excellent Career Advancement Opportunities
Overtime Available
Opportunity
We are looking for an enthusiastic and organized Hospitality Director to join our team at
Chick-fil-A Ann Arbor - Washtenaw . Having a human resources and team building professional is an integral part of our team's success. Your support to team members will be essential to having a successful restaurant operation and maintaining a positive work culture. This “hands‑on” leadership opportunity is designed to give you a career in the most highly‑esteemed restaurant chain in the nation. This leadership opportunity provides autonomy, allowing you to take ownership in generating results and impacting the lives of both your team and guests. You will work alongside a successful Franchisee while receiving unprecedented support from one of the most successful brands in the country.
Your Impact
Delivering operational excellence, working through all areas of FOH to ensure a remarkable guest experience
Building high performance teams, identifying and coaching leaders for Front of House
Manage a team of 50+, creating an inspiring vision, coaching and holding people accountable to high standards
Maintaining a work environment that ensures and promotes food & team safety
Growing the Hospitality Program, creating an inspiring vision for hospitality that drives the business forward
Increasing overall restaurant results, working cross-functionally with other department leaders through attending weekly meetings and setting high-level collaborative goals.
Background Profile
Bachelor's degree (preferred or equivalent of relevant experience)
Leadership experience
Passion for Chick-fil-A's Values
Friendly and assertive personality
Chick-fil-A leadership experience (preferred)
Open Availability
Apply now
and you will be contacted
ASAP .
Requirements #J-18808-Ljbffr
Operator Joyce Mueller, a native of Ann Arbor brings 20 + years of leadership experience in the corporate sector. Joyce started her career as a Chick-fil-A team member where she experienced incredible culture and opportunities for growth.
Our mission is to care for our guests, our team, and our community. Every role in our restaurant matters because details matter: every smile, every meal, every interaction. Together, we strive to create a place where hospitality and excellence come alive every day.
Joyce is passionate about developing leaders, making a lasting impact, coaching and mentoring, and motivating her team.
Chick-fil-A Ann Arbor - Washtenaw, is a brand new location that Grand opened in December 2025 with exciting opportunities for growth and advancement in Ann Arbor.
Chick-fil-A is the fastest growing Quick Service Restaurant in the nation
Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years
Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)
Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024, with more than 300k last year for the 15 stores in the Detroit Market
Chick-fil-A is committed to addressing hunger, in Michigan, the company has donated more than $250k to Feeding America, that goes directly to Michigan communities and our Detroit restaurants have donated more than 50k meals through our Shared Table program
Value and Appreciate Employees
Working in an encouraging and fun environment
Being a part of the leadership team, influencing culture and team dynamics
Working directly for an Owner/Operator who is invested in your growth and development
Paid time off once eligible
Flexible schedule
Insurance available: medical, dental, vision
Meals while working and free uniforms
Chick-fil-A's Remarkable Futures - Tuition Reimbursement opportunities
Closed on Sunday
Excellent Career Advancement Opportunities
Overtime Available
Opportunity
We are looking for an enthusiastic and organized Hospitality Director to join our team at
Chick-fil-A Ann Arbor - Washtenaw . Having a human resources and team building professional is an integral part of our team's success. Your support to team members will be essential to having a successful restaurant operation and maintaining a positive work culture. This “hands‑on” leadership opportunity is designed to give you a career in the most highly‑esteemed restaurant chain in the nation. This leadership opportunity provides autonomy, allowing you to take ownership in generating results and impacting the lives of both your team and guests. You will work alongside a successful Franchisee while receiving unprecedented support from one of the most successful brands in the country.
Your Impact
Delivering operational excellence, working through all areas of FOH to ensure a remarkable guest experience
Building high performance teams, identifying and coaching leaders for Front of House
Manage a team of 50+, creating an inspiring vision, coaching and holding people accountable to high standards
Maintaining a work environment that ensures and promotes food & team safety
Growing the Hospitality Program, creating an inspiring vision for hospitality that drives the business forward
Increasing overall restaurant results, working cross-functionally with other department leaders through attending weekly meetings and setting high-level collaborative goals.
Background Profile
Bachelor's degree (preferred or equivalent of relevant experience)
Leadership experience
Passion for Chick-fil-A's Values
Friendly and assertive personality
Chick-fil-A leadership experience (preferred)
Open Availability
Apply now
and you will be contacted
ASAP .
Requirements #J-18808-Ljbffr