360 Technology
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Recruitment Manager & Account Manager | Expert in Talent Sourcing, Team Leadership & Client Relations | Client Success & Innovative Hiring Strategies Job Summary
We are seeking a highly experienced and strategic
ServiceNow Architect
to lead the design, development, and implementation of enterprise-level ServiceNow solutions. The ideal candidate will have deep technical expertise across multiple ServiceNow modules, strong architectural vision, and the ability to collaborate with business and IT stakeholders to deliver scalable, efficient, and secure ServiceNow platforms.
Key Responsibilities
Lead the end-to-end architecture, design, and roadmap for the enterprise ServiceNow platform.
Define and enforce architectural standards, coding best practices, and platform governance.
Design scalable and integrated solutions across ITSM, ITOM, ITAM, HRSD, SecOps, CSM, and other ServiceNow modules.
Architect integrations using APIs, MID Servers, Web Services, IntegrationHub, and third‑party tools.
Solution Delivery
Oversee and guide development teams in implementing ServiceNow configurations, customizations, and workflows.
Translate business requirements into technical designs and platform solutions.
Conduct impact analyses, gap assessments, and feasibility studies for new features and enhancements.
Ensure solutions follow ServiceNow best practices and maintain platform stability and performance.
Define long‑term platform strategy aligned with business goals and digital transformation initiatives.
Establish governance frameworks, reusable components, data models, and integration guidelines.
Maintain architectural documentation, diagrams, and technical standards.
Work closely with business stakeholders, product owners, project managers, developers, and administrators.
Mentor and provide technical leadership to ServiceNow developers and configuration specialists.
Participate in technical reviews, design sessions, and platform roadmap discussions.
Required Skills & Experience
8+ years of overall IT experience with at least 5+ years focused on ServiceNow architecture and solution design.
Strong expertise in multiple ServiceNow modules (ITSM, ITOM, ITAM, CMDB, HRSD, CSM, SecOps, etc.).
Extensive knowledge of integrations: REST, SOAP, JDBC, APIs, IntegrationHub, and MID Server.
Deep understanding of CMDB design, service mapping, event management, and discovery.
Experience defining technical roadmaps, governance models, and architectural best practices.
Strong understanding of ITIL processes and frameworks.
ServiceNow Certified Technical Architect (CTA) or Certified Master Architect (CMA) preferred.
Additional certifications such as CIS-ITSM, CIS-ITOM, CSA, CAD are a plus.
Soft Skills
Excellent communication and client‑facing skills.
Strong leadership and mentoring ability.
Problem‑solving mindset with the ability to handle complex technical challenges.
Ability to translate business needs into scalable technical solutions.
Education
Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field (or equivalent experience).
Seniority level
Mid‑Senior level
Employment type
Contract
Job function
Engineering, Consulting, and Information Technology
Industries
Software Development, IT Services and IT Consulting, and Business Consulting and Services
Referrals increase your chances of interviewing at 360 Technology by 2x
Dallas, TX $55,000.00-$65,000.00 2 days ago
#J-18808-Ljbffr
Recruitment Manager & Account Manager | Expert in Talent Sourcing, Team Leadership & Client Relations | Client Success & Innovative Hiring Strategies Job Summary
We are seeking a highly experienced and strategic
ServiceNow Architect
to lead the design, development, and implementation of enterprise-level ServiceNow solutions. The ideal candidate will have deep technical expertise across multiple ServiceNow modules, strong architectural vision, and the ability to collaborate with business and IT stakeholders to deliver scalable, efficient, and secure ServiceNow platforms.
Key Responsibilities
Lead the end-to-end architecture, design, and roadmap for the enterprise ServiceNow platform.
Define and enforce architectural standards, coding best practices, and platform governance.
Design scalable and integrated solutions across ITSM, ITOM, ITAM, HRSD, SecOps, CSM, and other ServiceNow modules.
Architect integrations using APIs, MID Servers, Web Services, IntegrationHub, and third‑party tools.
Solution Delivery
Oversee and guide development teams in implementing ServiceNow configurations, customizations, and workflows.
Translate business requirements into technical designs and platform solutions.
Conduct impact analyses, gap assessments, and feasibility studies for new features and enhancements.
Ensure solutions follow ServiceNow best practices and maintain platform stability and performance.
Define long‑term platform strategy aligned with business goals and digital transformation initiatives.
Establish governance frameworks, reusable components, data models, and integration guidelines.
Maintain architectural documentation, diagrams, and technical standards.
Work closely with business stakeholders, product owners, project managers, developers, and administrators.
Mentor and provide technical leadership to ServiceNow developers and configuration specialists.
Participate in technical reviews, design sessions, and platform roadmap discussions.
Required Skills & Experience
8+ years of overall IT experience with at least 5+ years focused on ServiceNow architecture and solution design.
Strong expertise in multiple ServiceNow modules (ITSM, ITOM, ITAM, CMDB, HRSD, CSM, SecOps, etc.).
Extensive knowledge of integrations: REST, SOAP, JDBC, APIs, IntegrationHub, and MID Server.
Deep understanding of CMDB design, service mapping, event management, and discovery.
Experience defining technical roadmaps, governance models, and architectural best practices.
Strong understanding of ITIL processes and frameworks.
ServiceNow Certified Technical Architect (CTA) or Certified Master Architect (CMA) preferred.
Additional certifications such as CIS-ITSM, CIS-ITOM, CSA, CAD are a plus.
Soft Skills
Excellent communication and client‑facing skills.
Strong leadership and mentoring ability.
Problem‑solving mindset with the ability to handle complex technical challenges.
Ability to translate business needs into scalable technical solutions.
Education
Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field (or equivalent experience).
Seniority level
Mid‑Senior level
Employment type
Contract
Job function
Engineering, Consulting, and Information Technology
Industries
Software Development, IT Services and IT Consulting, and Business Consulting and Services
Referrals increase your chances of interviewing at 360 Technology by 2x
Dallas, TX $55,000.00-$65,000.00 2 days ago
#J-18808-Ljbffr