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Tippecanoe County Government

Outreach Coordinator - CASA - RPT PAT II

Tippecanoe County Government, Lafayette, Indiana, us, 47903

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Description

Incumbent serves as Outreach Coordinator for the Tippecanoe County Court Appointed Special Advocate (CASA) Department, responsible for cultivating and sustaining diverse community partners and program participants. The incumbent is a sworn officer of the court.

DUTIES

Assists with volunteer appreciation and recognition activities and events, as directed.

Assists with the development and implementation of an annual outreach plan to recruit, train, support, and retain volunteers.

Assists Executive Director in evaluating outreach and recruitment strategies, using data to drive decisions, paying particular attention to target areas, and adjusting strategies and plans as needed.

Assists with coordination and facilitation of pre-service training of new volunteers including creating training curriculum guided by National and State CASA standards and best practices.

Supports CASA volunteers in advocacy of abused and neglected children, planning and implementing training programs for volunteers, and maintaining documentation. Participates in continuing education programs to keep abreast of new services, changes to law, standards for CASA volunteers, and best practices.

Assists with the completion of volunteer and case statistics reports as required.

Represents CASA Program, assisting with program public relations, making outreach presentations, and facilitating recruitment and retention efforts.

Identify and attend community events, volunteer fairs, and speaking engagements.

Represent CASA at public forums, presentations, and networking events.

Create marketing materials for social media platforms.

Build relationships with local businesses, mission-driven organizations, and civic groups to support outreach and engagement efforts.

Follow up with prospective volunteers and be available to answer questions or provide support.

Perform related duties as assigned.

Requirements

Baccalaureate Degree in communications, public relations, social services related area, or equivalent combination of education and work experience. Previous experience in child advocacy, child welfare, and/or child-focused social issues preferred.

Must be at least 21 years of age.

Ability to comply with the training and certification standards of Tippecanoe CASA, the Indiana Office of GAL/CASA, and National CASA, including completion of the 12-hour GAL/CASA administrative training and 12 hours of continuing training each year as approved by the Indiana Office of GAL/CASA.

Ability to demonstrate knowledge and understanding of the dynamics within families in crisis relating to child abuse and neglect.

Ability to gain a working knowledge of Indiana CHINS Deskbook, Indiana Code references and annotations, Indiana Sexual Offenders Registry, National CASA Associations Standards/Policy and Procedures, QUEST software, and COMET (CASA Outcome Management and Evaluation Tool) software.

Ability to operate social media platforms (e.g. Facebook, Instagram, X, LinkedIn) and digital tools (e.g. Canva, Adobe).

Ability to demonstrate a working knowledge of Standard English grammar, spelling and punctuation, and ability to prepare various documents and make simple arithmetic calculations.

Ability to operate standard office equipment, such as a computer, keyboard, printer, calculator, and telephone.

Ability to provide public access to or maintain confidentiality of department information and records according to state requirements.

Ability to understand, memorize, retain, and carry out written or oral instructions and present findings in oral or written form.

Ability to effectively communicate orally and in writing with co-workers, other County departments, mission driven organizations, service organizations, and the public, including being sensitive to professional ethics, gender, cultural diversities, and disabilities.

Ability to comply with all employer and department policies and work rules, including, but not limited to, attendance, safety, drug‑free workplace, and personal conduct.

Ability to compare or observe similarities and differences between data, people or things, and to apply knowledge of people and/or location.

Ability to work alone with minimum supervision and with others in a team environment.

Ability to work rapidly for long periods, work on several tasks at the same time, and complete assignments effectively amidst frequent distractions and interruptions and under time pressure.

Ability to work with potentially irate or hostile persons, including ability to ensure protection of self and others.

Ability to occasionally work extended hours, occasionally work evening and/or weekend hours, and occasionally travel out of town, sometimes overnight for meetings, training, and/or conferences.

Ability to occasionally respond to emergencies on a 24‑hour basis and from an off‑duty status.

Possession of a valid Indiana driver's license and demonstrated safe driving record.

DIFFICULTY OF WORK

Incumbent encounters situations of great diversity and operates according to general department guidelines, adapting information to meet specific circumstances. Independent judgment and extensive analysis may be required in ascertaining the most appropriate methods to achieve desired results.

RESPONSIBILITY

Incumbent is responsible for building and maintaining relationships with community partners, organizations, and individuals to increase awareness of CASA’s mission and to recruit volunteers. This includes representing CASA at community events, presentations, and networking events. Along with managing outreach campaigns digitally and print platforms.

PERSONAL WORK RELATIONSHIPS

Incumbent maintains frequent contact with co‑workers, other County departments, mission driven organizations, service organizations, and the public for purposes of giving and receiving information and making referrals to other organizations.

Incumbent reports directly to the Executive Director.

PHYSICAL EFFORT AND WORK ENVIRONMENT

Incumbent performs duties in standard office environment, involving lifting objects weighing less than 25 pounds, walking/sitting at will, hearing sounds/communications, driving, reaching, handling/grasping objects, and speaking clearly. Incumbent may respond to situations involving potential harm to self and/or others.

Incumbent may regularly work extended hours, occasionally work weekends/evenings, and travel out of town, sometimes overnight for meetings, training and/or conferences. Incumbent responds to emergencies on a 24‑hour basis and from off‑duty status.

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