San Diego County Public Defender’s Office
Sheriff's Communications Dispatcher-25282108
San Diego County Public Defender’s Office, San Diego, California, United States, 92189
The County of San Diego is hiring for Sheriff's Communications Dispatcher
Looking for a career that makes a difference? Become a Sheriff’s Communication Dispatcher and help keep our communities safe.
Teleworking is available after an initial training period.
Future Salary Increases
June 26 2026 – 4.07 % increase to base pay (3.5 % Across‑Board + 0.57 % Market Increase)
June 25 2027 – 3.57 % increase to base pay (3 % Across‑Board + 0.57 % Market Increase)
About the Position As a Sheriff’s Communications Dispatcher you will be the steady voice behind non‑emergency calls, ensuring accurate documentation and supporting the vital work of the Sheriff’s Communications Center and Court Services. This class differs from the Sheriff’s Emergency Services Dispatcher, who primarily operates radios to dispatch patrols and other emergency response services.
Responsibilities
Answer and document non‑emergency calls with precision and professionalism
Support the Sheriff’s Communications Center and Court Services
Assist with administrative tasks related to law‑enforcement operations
Collaborate with dispatch teams to ensure accurate information flow
Maintain confidentiality and composure in high‑pressure situations
Team Environment You’ll be part of a dedicated communications team that works collaboratively to support field deputies, court officers, and administrative staff. Though primarily remote and flexible, you will stay connected through secure systems, occasional in‑person meetings, and regular team briefings.
Tools & Technology
Computer‑Aided Dispatch (CAD) systems
Law‑enforcement databases and records‑management systems
Multi‑line phone systems and headsets
Real‑time messaging and internal communication platforms
Secure remote‑access tools for off‑site work
Impact of Your Work Your calm professionalism and precise communication during non‑emergency calls are vital to keeping operations running smoothly. You coordinate resources, maintain accurate records, and offer reassurance to the public—strengthening the efficiency and responsiveness of the Sheriff’s Office for our community.
Education and/or Experience
Eighteen (18) years of age; effective oral and written communication skills in English.
Note All candidates must pass the Criti‑Call performance test as administered by the County of San Diego and be eligible to complete the POST‑certified Public Safety Dispatchers’ Basic course within twelve (12) months of appointment.
Application and Hiring Process
Complete the online application form, providing correct and complete responses to all supplemental questions.
Candidates placed on the eligible list will receive instructions to complete the online Criti‑Call performance exam. All must take the exam to be considered.
Eligible candidates pass the Criti‑Call exam, then attend a pre‑screening interview/orientation and a selection interview.
Selected candidates may be invited to participate in the HR interview and a background investigation.
The remaining steps of the background investigation include: a computer voice stress analysis (CVSA) exam, confirmation of cellular LTE coverage at the work location, and a psychological and medical examination.
Accommodation Reasonable accommodation may be made to enable a qualified individual with disabilities to perform the essential functions of this job on a case‑by‑case basis.
Condition of Employment
Possess effective oral and written communication skills in English.
Be willing to work remotely and be able to report in‑person to the Sheriff’s Communication Center at any time.
Able to work a rotating‑shift basis (8‑hour and 12‑hour combinations).
On holidays and weekends, overtime may be expected and required.
Background Investigation Must have a reputation for honesty and trustworthiness. Felony convictions are disqualifying. Misdemeanor convictions may be disqualifying depending on type, number, severity, and recency. All candidates will undergo a thorough background investigation, which may include a psychological, truth‑verification, or other examination or test.
Evaluation Qualified applicants will be placed on a nine‑month employment list based on scores received during the automated evaluation of their application and supplemental materials.
Veteran’s Preference The County of San Diego offers preferential credits for military service to assist qualified applicants in transitioning from military to civilian careers.
Diversity & Inclusion We embrace a vision of a just, sustainable, and resilient future for all. Our values include integrity, equity, access, belonging, excellence, and sustainability.
E‑Verify The County of San Diego now participates in E‑Verify.
Interested in a Position? Apply Now! Submit your application online. Download the Sheriff’s Career Path App.
#J-18808-Ljbffr
Future Salary Increases
June 26 2026 – 4.07 % increase to base pay (3.5 % Across‑Board + 0.57 % Market Increase)
June 25 2027 – 3.57 % increase to base pay (3 % Across‑Board + 0.57 % Market Increase)
About the Position As a Sheriff’s Communications Dispatcher you will be the steady voice behind non‑emergency calls, ensuring accurate documentation and supporting the vital work of the Sheriff’s Communications Center and Court Services. This class differs from the Sheriff’s Emergency Services Dispatcher, who primarily operates radios to dispatch patrols and other emergency response services.
Responsibilities
Answer and document non‑emergency calls with precision and professionalism
Support the Sheriff’s Communications Center and Court Services
Assist with administrative tasks related to law‑enforcement operations
Collaborate with dispatch teams to ensure accurate information flow
Maintain confidentiality and composure in high‑pressure situations
Team Environment You’ll be part of a dedicated communications team that works collaboratively to support field deputies, court officers, and administrative staff. Though primarily remote and flexible, you will stay connected through secure systems, occasional in‑person meetings, and regular team briefings.
Tools & Technology
Computer‑Aided Dispatch (CAD) systems
Law‑enforcement databases and records‑management systems
Multi‑line phone systems and headsets
Real‑time messaging and internal communication platforms
Secure remote‑access tools for off‑site work
Impact of Your Work Your calm professionalism and precise communication during non‑emergency calls are vital to keeping operations running smoothly. You coordinate resources, maintain accurate records, and offer reassurance to the public—strengthening the efficiency and responsiveness of the Sheriff’s Office for our community.
Education and/or Experience
Eighteen (18) years of age; effective oral and written communication skills in English.
Note All candidates must pass the Criti‑Call performance test as administered by the County of San Diego and be eligible to complete the POST‑certified Public Safety Dispatchers’ Basic course within twelve (12) months of appointment.
Application and Hiring Process
Complete the online application form, providing correct and complete responses to all supplemental questions.
Candidates placed on the eligible list will receive instructions to complete the online Criti‑Call performance exam. All must take the exam to be considered.
Eligible candidates pass the Criti‑Call exam, then attend a pre‑screening interview/orientation and a selection interview.
Selected candidates may be invited to participate in the HR interview and a background investigation.
The remaining steps of the background investigation include: a computer voice stress analysis (CVSA) exam, confirmation of cellular LTE coverage at the work location, and a psychological and medical examination.
Accommodation Reasonable accommodation may be made to enable a qualified individual with disabilities to perform the essential functions of this job on a case‑by‑case basis.
Condition of Employment
Possess effective oral and written communication skills in English.
Be willing to work remotely and be able to report in‑person to the Sheriff’s Communication Center at any time.
Able to work a rotating‑shift basis (8‑hour and 12‑hour combinations).
On holidays and weekends, overtime may be expected and required.
Background Investigation Must have a reputation for honesty and trustworthiness. Felony convictions are disqualifying. Misdemeanor convictions may be disqualifying depending on type, number, severity, and recency. All candidates will undergo a thorough background investigation, which may include a psychological, truth‑verification, or other examination or test.
Evaluation Qualified applicants will be placed on a nine‑month employment list based on scores received during the automated evaluation of their application and supplemental materials.
Veteran’s Preference The County of San Diego offers preferential credits for military service to assist qualified applicants in transitioning from military to civilian careers.
Diversity & Inclusion We embrace a vision of a just, sustainable, and resilient future for all. Our values include integrity, equity, access, belonging, excellence, and sustainability.
E‑Verify The County of San Diego now participates in E‑Verify.
Interested in a Position? Apply Now! Submit your application online. Download the Sheriff’s Career Path App.
#J-18808-Ljbffr