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County of San Diego

Sheriff's Communications Dispatcher-25282108

County of San Diego, San Diego, California, United States, 92189

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Sheriff's Communications Dispatcher

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County of San Diego .

The County of San Diego is hiring for a Sheriff's Communications Dispatcher. Looking for a career that makes a difference? Become a Sheriff's Communication Dispatcher and help keep our communities safe. This position will have a teleworking schedule available after an initial training period. Future salary increases: June 26, 2026 – 4.07% increase to base pay; June 25, 2027 – 3.57% increase to base pay.

About The Position As a Sheriff’s Communications Dispatcher, you will be the steady voice behind non‑emergency calls, ensuring accurate documentation and supporting the vital work of the Sheriff’s Communications Center and Court Services. This class differs from the Sheriff’s Emergency Services Dispatcher, which primarily operates radios to dispatch patrols and other emergency‑related response services.

Responsibilities

Answering and documenting non‑emergency calls with precision and professionalism

Supporting the Sheriff’s Communications Center and Court Services

Assisting with administrative tasks related to law‑enforcement operations

Collaborating with dispatch teams to ensure accurate information flow

Maintaining confidentiality and composure in high‑pressure situations

Team Environment You’ll be part of a dedicated communications team that works collaboratively to support field deputies, court officers, and administrative staff. While the role is primarily remote and flexible, you’ll stay connected through secure systems, occasional in‑person meetings, and regular team briefings.

Tools & Technology

Computer‑Aided Dispatch (CAD) systems

Law‑enforcement databases and records management systems

Multi‑line phone systems and headsets

Real‑time messaging and internal communication platforms

Secure remote‑access tools for off‑site work

Impact of Your Work As a Sheriff’s Communications Dispatcher, your calm professionalism and precise communication during non‑emergency calls play a vital role in keeping operations running smoothly. You coordinate resources, maintain accurate records, and offer reassurance to the public—strengthening the efficiency and responsiveness of the Sheriff’s Office in service to the community.

Education and/or Experience

Eighteen (18) years of age; effective oral and written communication skills in English.

Note All candidates must pass the Criti‑Call performance test, as administered by the County of San Diego, and be eligible to complete the POST‑certified Public Safety Dispatchers’ Basic course within twelve (12) months of appointment.

Application and Hiring Process Candidates will complete an online application, undergo the Criti‑Call exam, attend interviews and a background investigation, and may receive a CVSA exam and medical evaluation.

Accommodation Reasonable accommodation may be made to enable a qualified individual with disabilities to perform the essential functions of this job, on a case‑by‑case basis.

Condition of Employment

Possess effective oral and written communication skills in English.

Be willing to work remotely and be able to report in‑person to the Sheriff’s Communication Center at any time.

Able to work rotating shift base (8‑hour and 12‑hour combinations).

On holidays and weekends, overtime may be expected and required.

Background Investigation Must have a reputation for honesty and trustworthiness. Felony convictions will be disqualifying. Misdemeanor convictions may be disqualifying depending on type, number, severity, and recency. Candidates will be subject to a thorough background investigation, including psychological, truth verification, or other examinations.

Evaluation Qualified applicants will be placed on a nine (9) month employment list based on scores received during the evaluation of information contained in their employment and supplemental applications.

Veteran’s Preference Policy The County of San Diego offers preferential credits for military service to assist qualified applicants in transitioning from military to civilian careers.

Equal Employment Opportunity (EEO) Statement The County of San Diego is an equal‑opportunity employer and participates in E‑Verify. The County respects diversity, belonging, and inclusion.

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