New England Cancer Specialists
Billing Specialist -Collections Specialists
New England Cancer Specialists, Westbrook, Maine, us, 04098
Billing Specialist - Collections Specialist
NECS is a private medical practice composed of 18 Oncologists and hematologists, serving the State and region from five different locations in Maine and New Hampshire. NECS is committed to achieving the best outcome and providing unmatched support for every patient. Nationally recognized as one of 10 Oncology Medical Homes in the Nation.
Job Description NECS is currently seeking a full-time Remote Monday‑Friday Billing Specialist‑Collections Specialist to join our professional billing team. The Billing Specialist‑Collections Specialist is responsible for collecting patient balances in the form of payment plans, patient outreach, billing statements, and the collections process.
Essential Duties and Responsibilities
Review, monitor, and manage patient account balances to ensure timely resolution of outstanding balances.
Complete collections outreach, contacting patients by phone, letter, and electronic communications to collect outstanding balances in a professional, compassionate, and compliant manner.
Negotiate and set up patient payment plans in alignment with NECS policy and regulatory requirements.
Collaborate with the eligibility, billing, and front‑end teams in insurance and demographic verification to confirm coverage and contact information to prevent and resolve discrepancies contributing to patient balances.
Document all patient interactions and collection efforts in the billing system/HER in a clear, complete, and compliant manner.
Track collection activity and progress toward monthly/quarterly collection goals; communicate status reports as requested.
Provide a high level of service to patients and families by responding promptly to billing questions, investigating concerns, and ensuring issues are resolved at the patient level or in understanding when possible.
Draft, issue, and track settlement offer letters for eligible patient balances, ensuring accuracy, compliance with NECS policies, and proper documentation of patient acceptance.
Travel Rare.
Required Experience
High School Diploma or equivalent.
Minimum of two years medical billing experience preferred.
Ability to work in a high‑volume environment while maintaining attention to detail and accuracy.
Working knowledge of EOBs, EFTs, and ERAs.
Strong working knowledge of Microsoft Excel preferred.
Strong oral and written communication skills.
Ability to work in a team environment as well as independently with minimal supervision.
Strong customer service skills.
Familiarity with HIPAA patient confidentiality.
Must live within an hour driving distance to one of our clinics.
Benefits New England Cancer Specialists offers competitive pay and benefits, including medical, prescription, dental, and vision insurances; short‑term and long‑term disability insurances; tuition reimbursement; generous paid time off; company‑paid holidays; paid membership to professional organizations. We support and encourage employees to continue their education, offering in‑services, seminars, professional conventions or postgraduate seminars, and reimbursement for tuition costs and examination fees.
Keywords Excel, medical billing
#J-18808-Ljbffr
Job Description NECS is currently seeking a full-time Remote Monday‑Friday Billing Specialist‑Collections Specialist to join our professional billing team. The Billing Specialist‑Collections Specialist is responsible for collecting patient balances in the form of payment plans, patient outreach, billing statements, and the collections process.
Essential Duties and Responsibilities
Review, monitor, and manage patient account balances to ensure timely resolution of outstanding balances.
Complete collections outreach, contacting patients by phone, letter, and electronic communications to collect outstanding balances in a professional, compassionate, and compliant manner.
Negotiate and set up patient payment plans in alignment with NECS policy and regulatory requirements.
Collaborate with the eligibility, billing, and front‑end teams in insurance and demographic verification to confirm coverage and contact information to prevent and resolve discrepancies contributing to patient balances.
Document all patient interactions and collection efforts in the billing system/HER in a clear, complete, and compliant manner.
Track collection activity and progress toward monthly/quarterly collection goals; communicate status reports as requested.
Provide a high level of service to patients and families by responding promptly to billing questions, investigating concerns, and ensuring issues are resolved at the patient level or in understanding when possible.
Draft, issue, and track settlement offer letters for eligible patient balances, ensuring accuracy, compliance with NECS policies, and proper documentation of patient acceptance.
Travel Rare.
Required Experience
High School Diploma or equivalent.
Minimum of two years medical billing experience preferred.
Ability to work in a high‑volume environment while maintaining attention to detail and accuracy.
Working knowledge of EOBs, EFTs, and ERAs.
Strong working knowledge of Microsoft Excel preferred.
Strong oral and written communication skills.
Ability to work in a team environment as well as independently with minimal supervision.
Strong customer service skills.
Familiarity with HIPAA patient confidentiality.
Must live within an hour driving distance to one of our clinics.
Benefits New England Cancer Specialists offers competitive pay and benefits, including medical, prescription, dental, and vision insurances; short‑term and long‑term disability insurances; tuition reimbursement; generous paid time off; company‑paid holidays; paid membership to professional organizations. We support and encourage employees to continue their education, offering in‑services, seminars, professional conventions or postgraduate seminars, and reimbursement for tuition costs and examination fees.
Keywords Excel, medical billing
#J-18808-Ljbffr