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Exact Billing Solutions

Senior Collections Specialist

Exact Billing Solutions, Deerfield Beach, Florida, United States, 33441

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Exact Billing Solutions Pay Range This range is provided by Exact Billing Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay: $64,480.00/yr - $70,720.00/yr

Senior Collections Specialist—Behavioral Health Location: Lauderdale Lakes, FL

About the Company Exact Billing Solutions is a unique team of revenue cycle management professionals specializing in substance use disorder, mental health, and autism care fields of healthcare services.

EBS is poised for exponential growth and is building out its team to support the expansion of global operations.

About the Role The Senior Collections Specialist is responsible for managing complex and high‑value accounts receivable within the healthcare revenue cycle. This role focuses on advanced claim resolution, denial management, appeals, and payor escalation strategies while serving as a subject‑matter expert and mentor to the collections team.

Responsibilities

Review, prioritize, and manage complex AR inventory including aged, high‑dollar, and escalated claims

Lead investigation and resolution of denials, rejections, and underpayments through direct payor engagement

Prepare, submit, and track corrected claims, appeals, and required documentation to secure reimbursement

Monitor payor trends, identify root causes of recurring issues, and elevate findings with recommendations

Serve as a subject‑matter expert and provide guidance to Collections Specialists on complex cases

Document all collection activity accurately within CollaborateMD

Create and monitor reports on key metrics such as cash collections, days outstanding, denials, and unbilled claims

Maintain effective communication with third‑party insurance carriers to support cash flow and satisfaction

Meet or exceed established KPIs for productivity, quality, and timeliness

Requirements

Associate’s degree (preferred)

5+ years of healthcare collections experience

Behavioral health out‑of‑network billing experience required

Advanced knowledge of CollaborateMD EMR and billing systems

Experience with ABA therapy preferred

Strong knowledge of CPT and ICD‑10 codes

Demonstrated experience with claims denials, follow‑up, and appeals

Benefits

21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays)

Flexible Spending Account (FSA) and Health Savings Account (HSA) options

Medical, dental, vision, long‑term disability, and life insurance

Generous 401(k) with up to 6% employer match

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Other

Industries IT Services and IT Consulting

Exact Billing Solutions participates in the U.S. Department of Homeland Security E‑Verify program.

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