Exact Billing Solutions
Senior Collections Specialist – Behavioral Health
Location:
Lauderdale Lakes, FL
Pay Range:
$64,480 – $70,720 per year (base)
Company:
Exact Billing Solutions (EBS) is a revenue cycle management firm specializing in substance use disorder, mental health and autism care. With proprietary billing systems and deep industry knowledge, EBS helps partner health‑care providers eliminate billing inefficiencies and accelerate cash flow.
About the Role The Senior Collections Specialist manages complex, high‑value accounts receivable (AR) within the healthcare revenue cycle. Responsibilities include advanced claim resolution, denial management, appeals, and payor escalation, while serving as a subject‑matter expert and mentor to the collections team.
Review, prioritize and manage complex AR inventory—including aged, high‑dollar and escalated claims.
Lead investigation and resolution of denials, rejections and underpayments through direct payor engagement.
Prepare, submit and track corrected claims, appeals and required documentation to secure reimbursement.
Monitor payor trends, identify root causes of recurring issues, and escalating findings with recommendations.
Serve as a subject‑matter expert and provide guidance to Collections Specialists on complex cases.
Document all collection activity accurately within CollaborateMD.
Create and monitor reports on key metrics such as cash collections, days outstanding, denials and unbilled claims.
Maintain effective communication with third‑party insurance carriers to support cash flow and satisfaction.
Meet or exceed established KPIs for productivity, quality and timeliness.
Requirements
Associate’s degree (preferred).
5+ years of healthcare collections experience.
Behavioral health out‑of‑network billing experience required.
Advanced knowledge of CollaborateMD EMR and billing systems.
Experience with ABA therapy preferred.
Strong knowledge of CPT and ICD‑10 codes.
Demonstrated experience with claims denials, follow‑up and appeals.
Benefits
21 paid days off (15 days PTO, increasing with tenure, plus 6 holidays).
Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
Medical, dental, vision, long‑term disability and life insurance.
Generous 401(k) with up to 6% employer match.
Culture Integrity, Dependability, Attention to Detail
– our team members embody these values. EBS is a fast‑paced, growing company that delivers services enabling clients to focus on patient care. We believe that people, not numbers, drive our success.
Exact Billing Solutions participates in the U.S. Department of Homeland Security E‑Verify program.
Job Details
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Other
Industries: IT Services and IT Consulting
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Lauderdale Lakes, FL
Pay Range:
$64,480 – $70,720 per year (base)
Company:
Exact Billing Solutions (EBS) is a revenue cycle management firm specializing in substance use disorder, mental health and autism care. With proprietary billing systems and deep industry knowledge, EBS helps partner health‑care providers eliminate billing inefficiencies and accelerate cash flow.
About the Role The Senior Collections Specialist manages complex, high‑value accounts receivable (AR) within the healthcare revenue cycle. Responsibilities include advanced claim resolution, denial management, appeals, and payor escalation, while serving as a subject‑matter expert and mentor to the collections team.
Review, prioritize and manage complex AR inventory—including aged, high‑dollar and escalated claims.
Lead investigation and resolution of denials, rejections and underpayments through direct payor engagement.
Prepare, submit and track corrected claims, appeals and required documentation to secure reimbursement.
Monitor payor trends, identify root causes of recurring issues, and escalating findings with recommendations.
Serve as a subject‑matter expert and provide guidance to Collections Specialists on complex cases.
Document all collection activity accurately within CollaborateMD.
Create and monitor reports on key metrics such as cash collections, days outstanding, denials and unbilled claims.
Maintain effective communication with third‑party insurance carriers to support cash flow and satisfaction.
Meet or exceed established KPIs for productivity, quality and timeliness.
Requirements
Associate’s degree (preferred).
5+ years of healthcare collections experience.
Behavioral health out‑of‑network billing experience required.
Advanced knowledge of CollaborateMD EMR and billing systems.
Experience with ABA therapy preferred.
Strong knowledge of CPT and ICD‑10 codes.
Demonstrated experience with claims denials, follow‑up and appeals.
Benefits
21 paid days off (15 days PTO, increasing with tenure, plus 6 holidays).
Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
Medical, dental, vision, long‑term disability and life insurance.
Generous 401(k) with up to 6% employer match.
Culture Integrity, Dependability, Attention to Detail
– our team members embody these values. EBS is a fast‑paced, growing company that delivers services enabling clients to focus on patient care. We believe that people, not numbers, drive our success.
Exact Billing Solutions participates in the U.S. Department of Homeland Security E‑Verify program.
Job Details
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Other
Industries: IT Services and IT Consulting
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