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Domino's

Customer Service Rep (05119) - 8595 College Parkway, Ste 100A

Domino's, Fort Myers, Florida, United States, 33916

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Customer Service Rep (05119) – 8595 College Parkway, Ste 100A 5 days ago Be among the first 25 applicants

Job Description

It’s more fun with us! Domino’s pizza offers a dynamic workplace where you can balance work with school or personal commitments. We thrive on high energy, teamwork, and passion for great customer service. Domino’s values the unique talents of each team member and encourages growth from entry‑level positions to franchise ownership.

Responsibilities

Demonstrate a friendly, positive attitude and excellent customer service skills

Take orders over the phone and in person

Handle customer concerns and resolve issues

Manage cash handling and accurate change making

Upsell products and promote meal and merchandise offers

Prepare Domino’s high quality pizzas

Maintain food and portion control standards

Follow hygiene and food safety protocols

Assist with food preparation and general cleaning duties

Operate all store equipment (oven, fryer, slicer, etc.)

Stock ingredients from deliveries to storage and work area, including walk‑in cooler

Process telephone orders and maintain accurate records

Conduct inventory checks and complete paperwork

Clean equipment and facility daily

Essential Functions / Skills

Perform basic arithmetic accurately and quickly (calculator may be used)

Provide correct monetary change

Communicate verbally and in writing with customers and team members

Coordinated hand‑eye movements to perform rapid, precise actions

Enter orders using a computer keyboard or touch screen

Work Conditions

Exterior tasks may involve varying weather conditions

In‑store temperatures range from 36°F to 90°F+; hot surfaces up to 500°F+

Exposure to food odors, cornmeal dust, and fumes

Cramped storage areas such as the walk‑in cooler

Potential for sharp edges and moving mechanical parts

Sensing and Special Requirements

Use telephone, hearing, and near/mid‑range vision for most tasks

Depth perception and differentiation between hot and cold surfaces

Ability to direct activities, perform repetitive tasks, and work with others under stress

Physical Requirements Standing : Most tasks are performed from a standing position.

Walking : Short distances for short durations.

Lifting : Bulk deliveries may involve items up to 50 lb; cases often stacked up to 72 in high.

Carrying : Large cans (≈3 lb), pizza sauce (≈30 lb), and trays of dough (~12 lb each) are carried.

Pushing / Pulling : Trays on dollies requiring up to 7.5 lb of force; occasional pulling.

Climbing / Stooping : Infrequent stair or ladder usage; forward bending at waist for 30–45 s repeated during the day.

Crouching / Squatting : Occasional shelves stocking and low area cleaning.

Reaching : Continuous up, down, and forward reaching.

Hand Tasks : Continuous use of hands with frequent forearm and wrist force for dough shaping; general food prep.

Corporate Info Seniority level:

Not applicable

Employment type:

Full‑time

Job function:

General Business

Industries:

Software Development and IT Services and IT Consulting

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