Eurofins US Food, Feed, & Supplement Testing
IT Field Service Technician
Eurofins US Food, Feed, & Supplement Testing, Franklin Park, New Jersey, United States
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IT Field Service Technician
role at
Eurofins US Food, Feed, & Supplement Testing .
Eurofins is seeking a self‑motivated and enthusiastic IT Field Service Technician, a Second Level / Tier 2 position. The role involves remote desktop support for local and nationwide support tickets, in‑person support, and occasional overflow of Service Desk calls.
Responsibilities
Support one or more localized laboratories to provide in‑person, on‑site support, 2‑4 days per week.
Provide remote support to laboratories across North America.
Troubleshoot and resolve customer hardware, software and general network connectivity issues.
Explain highly technical concepts in non‑technical language to people of all IT skill levels.
Be open‑minded and act as a change agent.
Provide hands‑on/on‑site support for various technical challenges.
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IT Field Service Technician
role at
Eurofins US Food, Feed, & Supplement Testing .
Eurofins is seeking a self‑motivated and enthusiastic IT Field Service Technician, a Second Level / Tier 2 position. The role involves remote desktop support for local and nationwide support tickets, in‑person support, and occasional overflow of Service Desk calls.
Responsibilities
Support one or more localized laboratories to provide in‑person, on‑site support, 2‑4 days per week.
Provide remote support to laboratories across North America.
Troubleshoot and resolve customer hardware, software and general network connectivity issues.
Explain highly technical concepts in non‑technical language to people of all IT skill levels.
Be open‑minded and act as a change agent.
Provide hands‑on/on‑site support for various technical challenges.
#J-18808-Ljbffr