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Target

Small Format Team Leader

Target, Chapel Hill, North Carolina, United States, 27517

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Join to apply for the Small Format Team Leader role at Target.

The pay range per hour is $22.00 - $37.40.

Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits include 401(k), employee discount, short‑term disability, long‑term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits at https://corporate.target.com/careers/benefits.

All About Target Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

All About Small Formats We enable a consistent experience for our guests by ensuring product is in stock, available, and accurately priced and signed on the sales floor in our smallest format stores. The team is responsible for cashiering, stocking, presentation and price accuracy, and for providing exceptional guest service.

Skills & Experience

Guest service fundamentals

and experience building a guest‑first culture across the store

Retail business fundamentals

including department sales trends, inventory management, pricing and promotion strategies

Planning workloads

to support business priorities and deliver sales goals

Process improvements and workload efficiency

Leading a team

of hourly team members, including interviewing, developing, coaching, evaluating, and retaining talent

Typical Responsibilities

Plan and execute daily/weekly workload to meet sales goals and guest engagement

Model, train and coach team members to deliver service standards

Ensure product is in stock, accurately priced and signed on the sales floor

Maintain inventory accuracy and execute product arrangement, pricing, and promotion signing processes

Assign daily tasks to team members based on workload and guest traffic patterns

Work schedule that aligns to guest and business needs, including nights, weekends, and holidays

Review reporting, identify gaps and develop plans to resolve them with guidance from leader

Lead pick, pack and ship fulfillment work if applicable

Evaluate candidates for open positions and develop a guest‑centric team

Participate in team onboarding and learning

Help close knowledge and skill gaps through training and experiences

Establish clear goals and hold team members accountable

Demonstrate inclusivity, authenticity and respect

Maintain safety and compliance culture, identify hazards, and respond to incidents

Model physical security processes and support merchandise protection strategies

Follow safe and secure training and processes

Address all store emergency and compliance needs

Support guest services such as back‑up cashier, order pick‑up (OPU) and Drive‑Up (DU) while maintaining compliance with alcohol laws

Greet guests and engage to help solve their needs, and thank them for choosing Target

Perform additional duties as needed by business requirements

What We Are Looking For

Enjoy interacting and helping others, including guests and team members

Thrive in a fast‑moving, active, physically demanding role that requires teamwork, flexibility, and creative problem solving

Open to a flexible schedule with varying hours, days, and shifts, including nights, weekends, holidays, and peak times

Basic Requirements

Must be at least 18 years old or older

High school diploma or equivalent

Previous retail experience preferred but not required

Lead and hold others accountable

Adopt current technology needs

Work independently and as part of a team

Prioritize tasks and manage workload

Welcoming and helpful attitude toward all guests and teammates

Effective communication skills

Remain focused and composed in fast‑paced environment

Communicate on multiple frequency devices and operate handheld scanners and technology equipment as directed

Additional Expectations

Access all areas of building to respond to guest or team member issues

Interpret instructions, reports and information accurately

Handle cash register operations accurately

Climb up and down ladders

Move merchandise efficiently and safely, lifting up to 15 pounds routinely and up to 44 pounds occasionally

Work flexible schedule with reliable and prompt attendance

Operate in varying temperatures, humidity and other elements while performing job duties such as Drive‑Up, carryout, etc.

Remain mobile for entire shift

Benefits Eligibility Learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_C.

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non‑accommodation‑related requests, such as application follow‑ups or technical issues, will not be addressed through this channel.

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