Louisiana
Division
Office of Licensing/Producer Licensing
Job Summary The Louisiana Department of Insurance is seeking a motivated and detail-oriented
Insurance Specialist 1/2/3
to join the Office of Licensing/Producer Licensing Division. This division plays a key role in ensuring insurance producers and related professionals are properly licensed and meet Louisiana’s regulatory requirements. In this position, you’ll review licensing applications and supporting documentation, help ensure compliance with state insurance laws, and assist in responding to licensing-related questions from producers and the public. If you enjoy helping others, working with detailed information, and supporting the fair and effective regulation of the insurance industry in Louisiana, we encourage you to apply!
Ideal Candidate Competencies Core Competencies
Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.
Making Accurate Judgments: The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.
Thinking Critically: The ability to objectively question, analyze, interpret, and evaluate information to form a conclusion.
Preferred Competencies
Adapting to Change: The ability to adjust plans, expectations, and behaviors in response to change.
Demonstrating Accountability: The ability to accept ownership for your actions, behaviors, performance, and decisions.
Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and your organization.
Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.
Managing Time: The ability to control your time to increase effectiveness, efficiency, or productivity.
Pursuing Professional Development: A personal commitment to take advantage of opportunities to increase your professional knowledge, skills, and abilities.
Solving Problems: The ability to discover solutions to problems.
Experience Requirements
Three years of experience in insurance, administrative services, investigations, or law enforcement; OR
Six years of full-time work experience in any field; OR
A bachelor's degree.
Experience Substitution:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties
Answer questions by phone and email from insurance producers, applicants, and the public about licensing requirements, exams, appointments, and insurance regulations.
Review insurance licensing applications and related documents to make sure information is complete, accurate, and meets state rules.
Research insurance laws and department guidelines to help respond to questions or resolve licensing‑related issues.
Compare applications and filings to identify missing information or inconsistencies and determine next steps, such as approval or requesting corrections.
Prepare clear, professional written communication explaining requirements, decisions, or needed follow‑up.
Keep electronic and paper records organized while handling sensitive information with care and confidentiality.
Provide helpful customer service by explaining processes, guiding applicants through next steps, or directing them to the right resources.
Assist with basic research or review tasks related to insurance licensing and regulatory compliance.
Participate in training to build knowledge of Louisiana insurance laws and grow in the role.
Perform other related duties and special projects as assigned.
Position‑Specific Details
Appointment Type:
Probational or Job Appointment
Career Progression:
This position can be filled as an Insurance Specialist 1, 2, or 3.
Location:
Office of Licensing/Producer Licensing Division
Compensation:
The salary offered will be determined based on qualifications and experience.
Legal Statement The Louisiana Department of Insurance is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.
How To Apply NO CIVIL SERVICE exam is required
to be considered for this vacancy.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
Contact Information Dr. Phillip Donagriche
Louisiana Department of Insurance
P.O. Box 94214
Baton Rouge, LA 70804
Phillip.Donagriche@ldi.la.gov
Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.
#J-18808-Ljbffr
Job Summary The Louisiana Department of Insurance is seeking a motivated and detail-oriented
Insurance Specialist 1/2/3
to join the Office of Licensing/Producer Licensing Division. This division plays a key role in ensuring insurance producers and related professionals are properly licensed and meet Louisiana’s regulatory requirements. In this position, you’ll review licensing applications and supporting documentation, help ensure compliance with state insurance laws, and assist in responding to licensing-related questions from producers and the public. If you enjoy helping others, working with detailed information, and supporting the fair and effective regulation of the insurance industry in Louisiana, we encourage you to apply!
Ideal Candidate Competencies Core Competencies
Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.
Making Accurate Judgments: The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.
Thinking Critically: The ability to objectively question, analyze, interpret, and evaluate information to form a conclusion.
Preferred Competencies
Adapting to Change: The ability to adjust plans, expectations, and behaviors in response to change.
Demonstrating Accountability: The ability to accept ownership for your actions, behaviors, performance, and decisions.
Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and your organization.
Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.
Managing Time: The ability to control your time to increase effectiveness, efficiency, or productivity.
Pursuing Professional Development: A personal commitment to take advantage of opportunities to increase your professional knowledge, skills, and abilities.
Solving Problems: The ability to discover solutions to problems.
Experience Requirements
Three years of experience in insurance, administrative services, investigations, or law enforcement; OR
Six years of full-time work experience in any field; OR
A bachelor's degree.
Experience Substitution:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties
Answer questions by phone and email from insurance producers, applicants, and the public about licensing requirements, exams, appointments, and insurance regulations.
Review insurance licensing applications and related documents to make sure information is complete, accurate, and meets state rules.
Research insurance laws and department guidelines to help respond to questions or resolve licensing‑related issues.
Compare applications and filings to identify missing information or inconsistencies and determine next steps, such as approval or requesting corrections.
Prepare clear, professional written communication explaining requirements, decisions, or needed follow‑up.
Keep electronic and paper records organized while handling sensitive information with care and confidentiality.
Provide helpful customer service by explaining processes, guiding applicants through next steps, or directing them to the right resources.
Assist with basic research or review tasks related to insurance licensing and regulatory compliance.
Participate in training to build knowledge of Louisiana insurance laws and grow in the role.
Perform other related duties and special projects as assigned.
Position‑Specific Details
Appointment Type:
Probational or Job Appointment
Career Progression:
This position can be filled as an Insurance Specialist 1, 2, or 3.
Location:
Office of Licensing/Producer Licensing Division
Compensation:
The salary offered will be determined based on qualifications and experience.
Legal Statement The Louisiana Department of Insurance is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.
How To Apply NO CIVIL SERVICE exam is required
to be considered for this vacancy.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
Contact Information Dr. Phillip Donagriche
Louisiana Department of Insurance
P.O. Box 94214
Baton Rouge, LA 70804
Phillip.Donagriche@ldi.la.gov
Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.
#J-18808-Ljbffr