Puffer-Sweiven
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Credit & Collections Manager
role at
Puffer-Sweiven
For over 75 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently and safely by delivering quality products, technical support, and knowledgeable staff to implement the needed process solutions — with the goal of exceeding customer expectations. Our dedication brings the most advanced products and services to our customers throughout the Central and Gulf Coast regions of Texas.
Specialties
Pressure Management
Isolation Valves & Actuation
Control Valves & Regulators
Process Control & Safety Systems
Oil & Gas Automation—fiscal custody metering, controls, and SCADA
Reliability Solutions & Services
Specialty Pumps & Rotating Equipment
Instrumentation
Maintenance & Repair Services
Job Title: Credit & Collections Manager Duties And Responsibilities
Supervises all aspect of accounts receivable, including cash collection, credit applications, and customer relationships.
Ensure the AR team operates efficiently and effectively.
Manage a team of collectors, credit and AR functions.
Execute customer portal requirements for over 30 different portals.
Manage & administer GetPaid Software and provide key metric reporting to management.
Build strong partnerships with sales and operations, manage escalations for support where appropriate.
Manage relations and contracts for service with credit reporting agencies and industry associations.
Build knowledge of key requirements for collecting from large customers to ensure timely payments and minimize aging of balances due.
Identify root causes for delayed payments from customers and work with internal stakeholders to implement permanent improvements.
Monitor credit applications and assess the creditworthiness of customers. The manager sets credit limits and terms, ensuring compliance with company policies and legal regulations.
Monitor industry standards and recommend changes, improvements, & enhancements of credit policy/terms & conditions.
Responsible for hiring, training, and developing the AR staff, ensuring that the team is equipped with the necessary skills and knowledge to perform their duties effectively.
Strong verbal and written communication skills are necessary for interacting with customers and team members.
QUALIFICATIONS
Bachelor’s degree in finance, accounting or business preferred.
Minimum 5 years related experience with proven track record of success.
Results driven manager with quantitative and qualitative skills to drive the organization to continued process and results improvement.
Strong change management and influence skills to effectively drive performance.
Excellent communication and interpersonal skills; influences and persuades others.
Identification and implementation of key performance indicator metrics, strong and validated leadership, and business insight.
Excellent strategic and analytical skills.
Proven ability to streamline processes and enhance productivity.
Business partnering and collaboration skills.
Ability to achieve credit and collection goals while maintaining healthy customer relationships that support growth and other business initiatives.
Ability to work with strict deadlines, strong time and people management skills.
Good working knowledge of Microsoft Office and GetPaid is necessary.
Working knowledge of Oracle is preferred.
Seniority level Mid-Senior level
Employment type Full-time
Job function Accounting/Auditing and Finance
Industries Automation Machinery Manufacturing
Referrals increase your chances of interviewing at Puffer-Sweiven by 2x
#J-18808-Ljbffr
Credit & Collections Manager
role at
Puffer-Sweiven
For over 75 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently and safely by delivering quality products, technical support, and knowledgeable staff to implement the needed process solutions — with the goal of exceeding customer expectations. Our dedication brings the most advanced products and services to our customers throughout the Central and Gulf Coast regions of Texas.
Specialties
Pressure Management
Isolation Valves & Actuation
Control Valves & Regulators
Process Control & Safety Systems
Oil & Gas Automation—fiscal custody metering, controls, and SCADA
Reliability Solutions & Services
Specialty Pumps & Rotating Equipment
Instrumentation
Maintenance & Repair Services
Job Title: Credit & Collections Manager Duties And Responsibilities
Supervises all aspect of accounts receivable, including cash collection, credit applications, and customer relationships.
Ensure the AR team operates efficiently and effectively.
Manage a team of collectors, credit and AR functions.
Execute customer portal requirements for over 30 different portals.
Manage & administer GetPaid Software and provide key metric reporting to management.
Build strong partnerships with sales and operations, manage escalations for support where appropriate.
Manage relations and contracts for service with credit reporting agencies and industry associations.
Build knowledge of key requirements for collecting from large customers to ensure timely payments and minimize aging of balances due.
Identify root causes for delayed payments from customers and work with internal stakeholders to implement permanent improvements.
Monitor credit applications and assess the creditworthiness of customers. The manager sets credit limits and terms, ensuring compliance with company policies and legal regulations.
Monitor industry standards and recommend changes, improvements, & enhancements of credit policy/terms & conditions.
Responsible for hiring, training, and developing the AR staff, ensuring that the team is equipped with the necessary skills and knowledge to perform their duties effectively.
Strong verbal and written communication skills are necessary for interacting with customers and team members.
QUALIFICATIONS
Bachelor’s degree in finance, accounting or business preferred.
Minimum 5 years related experience with proven track record of success.
Results driven manager with quantitative and qualitative skills to drive the organization to continued process and results improvement.
Strong change management and influence skills to effectively drive performance.
Excellent communication and interpersonal skills; influences and persuades others.
Identification and implementation of key performance indicator metrics, strong and validated leadership, and business insight.
Excellent strategic and analytical skills.
Proven ability to streamline processes and enhance productivity.
Business partnering and collaboration skills.
Ability to achieve credit and collection goals while maintaining healthy customer relationships that support growth and other business initiatives.
Ability to work with strict deadlines, strong time and people management skills.
Good working knowledge of Microsoft Office and GetPaid is necessary.
Working knowledge of Oracle is preferred.
Seniority level Mid-Senior level
Employment type Full-time
Job function Accounting/Auditing and Finance
Industries Automation Machinery Manufacturing
Referrals increase your chances of interviewing at Puffer-Sweiven by 2x
#J-18808-Ljbffr