Mavis Tire
Join one of the nation’s leading retail automotive chains in a full-time, on-site role within our expanding enterprise IT environment. The NOC Analyst plays a key role in strengthening our monitoring capabilities by ensuring alerts are properly escalated and resolved in a timely manner. They will analyze current and historical data to identify recurring issues and drive proactive improvements. This position is critical to maintaining stability and rapid incident response across our data centers, cloud services, enterprise applications, and networks that support business operations across the organization.
Work closely with cross-functional teams to design and implement testing for network, server, and application health, including performance evaluation, trend analysis, process failure detection, and uptime verification.
● Monitor enterprise systems, servers, cloud workloads, networks, and business-critical applications for performance and availability issues.
● Coordinate with Network, Systems, Cloud, Application Support, Development, and Security teams to resolve incidents.
● Identify recurring issues and provide recommendations for improvements to monitoring, alerting, or processes.
2–5 years of experience in a NOC, IT operations center, or enterprise systems observability role.
● Proficiency in web application technologies, with experience in APIs, status/error codes, and end-to-end request tracing.
● Proficiency with enterprise monitoring and alerting tools (e.g., SolarWinds, Datadog, Splunk, Dynatrace, Zabbix).
● Understanding of networking fundamentals (TCP/IP, VPN, DNS, VLANs,). ● Experience with writing SQL queries
● Experience supporting Windows/Linux servers, virtualization technologies, and cloud environments (AWS/Azure/GCP).
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