Elevate
Description :
General Summary
The Sr. Credit Dispute Coordinator investigates, responds, and build reports around credit bureau disputes received directly from customers and through E-OSCAR (electronic dispute system). The associate will also perform the initial fraud review process and track fraud accounts received through the e-OSCAR system. Investigations and responses must be in compliance with the Fair Credit Reporting Act (FCRA) and Fair and Accurate Transactions Act (FACT Act). Principal Duties and Responsibilities Analyze credit bureau dispute data and formulate accurate and timely responses to disputes Correct loan information with the credit reporting agencies and in the applicable system of record Perform initial fraud review process and track fraud accounts received through e-OSCAR Ensure all reporting is accurate and in compliance with Metro II Credit Reporting Guidelines Identify trends occurring in connection with disputes or data reported to credit bureaus Alert and work closely with the credit reporting team to resolve any associated issues Investigate and remove invalid credit bureau inquiries Track and remediate identified issues Analyze data trends to identify root cause of issues and work with applicable business partners on remediation Develop and run performance reports as assigned Review key preventative and detective monitoring reports to identify performance trends Research reporting exclusions and work with upstream processes to remediate issues Perform additional duties as assigned Experience and Education
Bachelor’s degree or equivalent professional work experience in the financial services industry 2 years or more credit bureau dispute experience or involvement is preferred Credit reporting dispute resolution and e-OSCAR hands-on experience is preferred Required Skills, Abilities, Soft Skill Factors
Regulatory familiarity of FCRA, FCBA, Reg. V and other pertinent regulations and court cases relevant to consumer reporting is preferred Knowledge of the primary nationwide CRAs (such as: Experian, Equifax, TransUnion) and NSCRAs (Nationwide Specialty CRAs; e.g. Teletrack, Clarity,etc.) is preferred Ability to perform data analysis and determine true root cause LI-BJ1
Elevate
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General Summary
The Sr. Credit Dispute Coordinator investigates, responds, and build reports around credit bureau disputes received directly from customers and through E-OSCAR (electronic dispute system). The associate will also perform the initial fraud review process and track fraud accounts received through the e-OSCAR system. Investigations and responses must be in compliance with the Fair Credit Reporting Act (FCRA) and Fair and Accurate Transactions Act (FACT Act). Principal Duties and Responsibilities Analyze credit bureau dispute data and formulate accurate and timely responses to disputes Correct loan information with the credit reporting agencies and in the applicable system of record Perform initial fraud review process and track fraud accounts received through e-OSCAR Ensure all reporting is accurate and in compliance with Metro II Credit Reporting Guidelines Identify trends occurring in connection with disputes or data reported to credit bureaus Alert and work closely with the credit reporting team to resolve any associated issues Investigate and remove invalid credit bureau inquiries Track and remediate identified issues Analyze data trends to identify root cause of issues and work with applicable business partners on remediation Develop and run performance reports as assigned Review key preventative and detective monitoring reports to identify performance trends Research reporting exclusions and work with upstream processes to remediate issues Perform additional duties as assigned Experience and Education
Bachelor’s degree or equivalent professional work experience in the financial services industry 2 years or more credit bureau dispute experience or involvement is preferred Credit reporting dispute resolution and e-OSCAR hands-on experience is preferred Required Skills, Abilities, Soft Skill Factors
Regulatory familiarity of FCRA, FCBA, Reg. V and other pertinent regulations and court cases relevant to consumer reporting is preferred Knowledge of the primary nationwide CRAs (such as: Experian, Equifax, TransUnion) and NSCRAs (Nationwide Specialty CRAs; e.g. Teletrack, Clarity,etc.) is preferred Ability to perform data analysis and determine true root cause LI-BJ1
Elevate
#J-18808-Ljbffr