Commonwealth of Kentucky
Unemployment Insurance Specialist (FFTL)
Commonwealth of Kentucky, Frankfort, Kentucky, United States, 40601
Unemployment Insurance Specialist (FFTL)
Join to apply for the
Unemployment Insurance Specialist (FFTL)
role at
Commonwealth of Kentucky .
Commonwealth of Kentucky provided pay range This range is provided by Commonwealth of Kentucky. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range This position is a remote workstation location based on the selected candidate’s home address, which can be in any county in Kentucky.
Job Duties
Conducts fact-finding interviews and investigations on disputed unemployment insurance claims.
Writes quality notice of determination and maintains time lapse standards.
Determines eligibility of benefits and employer chargeability.
Informs claimants and employers of their rights and responsibilities under the Wagner-Peyser Act and state and federal unemployment laws and regulations.
Interprets and analyzes unemployment insurance laws and regulations, as well as federal unemployment program response letters and Unemployment Insurance Commission precedent setting decisions and applies them to the decisions regarding complex disputed unemployment insurance claims.
Answers inquiries from claimants, employers and internal customers.
Establishes overpayments, provides additional information for prosecution and maintains assignment data for weekly reports.
Advises and assists claimstaker and fellow adjudicators.
Performs other duties as assigned.
Preferred Knowledge, Skills and Abilities
Analytical skills – the ability to analyze complex data, technical data, policy, situations, etc.; to process information logically.
Problem-solving – the ability to identify potential and existing problems and develop recommendations for improvement.
Judgement – the ability to make well-reasoned and timely decisions based on careful, objective review and informed analysis.
Communication – the ability to communicate clearly and effectively verbally and in writing.
Minimum Requirements Education:
Graduate of a college or university with a bachelor's degree.
Experience, training, or skills:
Three years of experience in reviewing, monitoring, determining eligibility for, and/or administering employment service or unemployment insurance programs, or experience in education, public administration, business, human services, military, human resources or a related field.
Substitute education for experience:
A master's degree will substitute for one year of the required experience.
Substitute experience for education:
Work experience in workforce programs such as WIOA, employment services, and/or unemployment insurance programs, or experience in education, public administration, business, human services, military, human resources or a related field will substitute for the required education on a year-for-year basis.
Special requirements (age, licensure, regulation, etc.):
NONE.
Working Conditions Work is typically performed in an office setting. Travel is required.
Equal Opportunity Employer (M/F/D) We’re an Equal Opportunity Employer.
Seniority level Mid-Senior level
Employment type Full-time
Job function Other
Industries Government Administration
If you have questions about this advertisement, please contact Renea Houston at ReneaA.Houston@ky.gov or 502-370-6850.
The Education and Labor Cabinet (ELC) participates in E-Verify. It will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. The Cabinet will only use E-Verify once you have accepted a job offer and completed Form I-9. For more information on E-Verify, or if you believe that ELC has violated its E-Verify responsibilities, please contact the Department of Homeland Security (DHS) at 999-897-7781 or https://dhs.gov/e-verify.
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Unemployment Insurance Specialist (FFTL)
role at
Commonwealth of Kentucky .
Commonwealth of Kentucky provided pay range This range is provided by Commonwealth of Kentucky. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range This position is a remote workstation location based on the selected candidate’s home address, which can be in any county in Kentucky.
Job Duties
Conducts fact-finding interviews and investigations on disputed unemployment insurance claims.
Writes quality notice of determination and maintains time lapse standards.
Determines eligibility of benefits and employer chargeability.
Informs claimants and employers of their rights and responsibilities under the Wagner-Peyser Act and state and federal unemployment laws and regulations.
Interprets and analyzes unemployment insurance laws and regulations, as well as federal unemployment program response letters and Unemployment Insurance Commission precedent setting decisions and applies them to the decisions regarding complex disputed unemployment insurance claims.
Answers inquiries from claimants, employers and internal customers.
Establishes overpayments, provides additional information for prosecution and maintains assignment data for weekly reports.
Advises and assists claimstaker and fellow adjudicators.
Performs other duties as assigned.
Preferred Knowledge, Skills and Abilities
Analytical skills – the ability to analyze complex data, technical data, policy, situations, etc.; to process information logically.
Problem-solving – the ability to identify potential and existing problems and develop recommendations for improvement.
Judgement – the ability to make well-reasoned and timely decisions based on careful, objective review and informed analysis.
Communication – the ability to communicate clearly and effectively verbally and in writing.
Minimum Requirements Education:
Graduate of a college or university with a bachelor's degree.
Experience, training, or skills:
Three years of experience in reviewing, monitoring, determining eligibility for, and/or administering employment service or unemployment insurance programs, or experience in education, public administration, business, human services, military, human resources or a related field.
Substitute education for experience:
A master's degree will substitute for one year of the required experience.
Substitute experience for education:
Work experience in workforce programs such as WIOA, employment services, and/or unemployment insurance programs, or experience in education, public administration, business, human services, military, human resources or a related field will substitute for the required education on a year-for-year basis.
Special requirements (age, licensure, regulation, etc.):
NONE.
Working Conditions Work is typically performed in an office setting. Travel is required.
Equal Opportunity Employer (M/F/D) We’re an Equal Opportunity Employer.
Seniority level Mid-Senior level
Employment type Full-time
Job function Other
Industries Government Administration
If you have questions about this advertisement, please contact Renea Houston at ReneaA.Houston@ky.gov or 502-370-6850.
The Education and Labor Cabinet (ELC) participates in E-Verify. It will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. The Cabinet will only use E-Verify once you have accepted a job offer and completed Form I-9. For more information on E-Verify, or if you believe that ELC has violated its E-Verify responsibilities, please contact the Department of Homeland Security (DHS) at 999-897-7781 or https://dhs.gov/e-verify.
#J-18808-Ljbffr