Cumberland University
Accounts Receivable Associate
Cumberland University, Lebanon, Tennessee, United States, 37090
Accounts Receivable Associate
Cumberland University
Job Description This role is responsible for planning, organizing, and managing the operations and activities of the university’s accounts receivable functions.
Position Information Position Title: Accounts Receivable Associate
Hours Per Week: Standard 37.5, with some extended work hours at the beginning of fall and spring semesters.
Posting Date: December 2025
Open Until Filled: Yes
Job Type: Full-Time
Internal Job Category: Staff
Responsibilities
Understand and commit to the University Mission.
Provide excellent customer service to students, faculty, and staff, addressing special situations.
Receive and post payments and other transactions to student and university accounts.
Receive and disburse financial aid funds to student accounts.
Make timely deposits of received funds.
Prepare and mail monthly invoices to students with account balances.
Issue student refunds for credit balances after all payments, loans, scholarships, checks, and work‑study earnings have been posted.
Disperse petty cash for paid receipts submitted by employees.
Audit student accounts daily for accuracy.
Balance and prepare daily deposits of all cash receipts to the university bank accounts.
Prepare invoices for students whose tuition is paid by an employer or other third party.
Send past‑due accounts to a collection agency after due diligence and maintain records.
Print and distribute batches to reconcile receipts to student and university accounts daily.
Print and distribute month‑end reports.
Verify student billing and accept payments for undergraduate and graduate students for official status during registration periods each semester.
Charge returned checks and return‑check fees promptly to student accounts and follow up to ensure amounts are collected.
Work closely with other office personnel and departments involved in student account activity.
Keep student account information confidential in compliance with FERPA.
Supervise work‑study students.
Perform other duties as assigned by the supervisor or superior.
Participate in and complete the Performance Management Process as per university guidelines.
Knowledge, Skills, and Abilities
Maintain poise, even temperament, and willingness to accept all assignments.
Possess interpersonal skills for effective interaction with students, parents, faculty, and staff.
Computer skills, including Microsoft Office.
Excellent written and oral communication skills.
Organization, record‑keeping, and reporting skills.
Ability to prioritize duties.
Work with limited supervision.
Make decisions and establish work priorities in procedure‑oriented operations.
Experience Two years related experience in handling customer accounts; preferably in a higher education setting.
Education Required: Associate’s Degree in Business or Accounting and two years related experience.
Preferred: College degree in accounting.
Physical Requirements and Working Conditions
Requires sitting, repetitive finger and wrist movement, clear speaking, hearing, visual acuity, and color vision.
Business casual dress; blue jeans not allowed except on special days.
#J-18808-Ljbffr
Job Description This role is responsible for planning, organizing, and managing the operations and activities of the university’s accounts receivable functions.
Position Information Position Title: Accounts Receivable Associate
Hours Per Week: Standard 37.5, with some extended work hours at the beginning of fall and spring semesters.
Posting Date: December 2025
Open Until Filled: Yes
Job Type: Full-Time
Internal Job Category: Staff
Responsibilities
Understand and commit to the University Mission.
Provide excellent customer service to students, faculty, and staff, addressing special situations.
Receive and post payments and other transactions to student and university accounts.
Receive and disburse financial aid funds to student accounts.
Make timely deposits of received funds.
Prepare and mail monthly invoices to students with account balances.
Issue student refunds for credit balances after all payments, loans, scholarships, checks, and work‑study earnings have been posted.
Disperse petty cash for paid receipts submitted by employees.
Audit student accounts daily for accuracy.
Balance and prepare daily deposits of all cash receipts to the university bank accounts.
Prepare invoices for students whose tuition is paid by an employer or other third party.
Send past‑due accounts to a collection agency after due diligence and maintain records.
Print and distribute batches to reconcile receipts to student and university accounts daily.
Print and distribute month‑end reports.
Verify student billing and accept payments for undergraduate and graduate students for official status during registration periods each semester.
Charge returned checks and return‑check fees promptly to student accounts and follow up to ensure amounts are collected.
Work closely with other office personnel and departments involved in student account activity.
Keep student account information confidential in compliance with FERPA.
Supervise work‑study students.
Perform other duties as assigned by the supervisor or superior.
Participate in and complete the Performance Management Process as per university guidelines.
Knowledge, Skills, and Abilities
Maintain poise, even temperament, and willingness to accept all assignments.
Possess interpersonal skills for effective interaction with students, parents, faculty, and staff.
Computer skills, including Microsoft Office.
Excellent written and oral communication skills.
Organization, record‑keeping, and reporting skills.
Ability to prioritize duties.
Work with limited supervision.
Make decisions and establish work priorities in procedure‑oriented operations.
Experience Two years related experience in handling customer accounts; preferably in a higher education setting.
Education Required: Associate’s Degree in Business or Accounting and two years related experience.
Preferred: College degree in accounting.
Physical Requirements and Working Conditions
Requires sitting, repetitive finger and wrist movement, clear speaking, hearing, visual acuity, and color vision.
Business casual dress; blue jeans not allowed except on special days.
#J-18808-Ljbffr