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CCMSI

Workers’ Compensation Claim Rep I (CA Expertise Required)

CCMSI, California, Missouri, United States, 65018

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Workers’ Compensation Claim Rep I (CA Expertise Required)

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CCMSI

Overview Location: Hybrid or Remote – reporting to Irvine, CA branch. Schedule: Monday–Friday, 8:00 AM–4:30 PM PST. Salary Range: $60,000 to $70,000 annually (dependent on experience).

Build Your Career With Purpose at CCMSI. At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem‑solving, and an unwavering commitment to our clients’ success. We don’t just process claims—we support people. As the largest privately‑owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work®, and our employee‑owners are empowered to grow, collaborate, and make meaningful contributions every day.

Job Summary We are seeking a

Workers’ Compensation Claim Representative I

to support a

PEO/Staffing

account handling California workers’ compensation claims from intake through resolution. This role may be remote or hybrid, reporting to our Irvine, CA branch. This position is ideal for an early‑career adjuster or claims professional with 1–3 years of claims experience—or a related insurance, medical, or legal background—who is ready to grow in a true adjusting role. You’ll investigate claims, manage medical and legal activity, communicate with all parties, and deliver consistent, compliant outcomes under guidance and mentorship.

Responsibilities

Investigate and adjust California workers’ compensation claims in accordance with CCMSI standards and client handling instructions

Manage claims cradle‑to‑grave, including compensability decisions, medical management, and resolution strategy

Review medical, legal, and miscellaneous invoices for accuracy, reasonableness, and claim‑relatedness

Negotiate disputed medical bills and work toward timely resolution

Authorize and issue claim payments within assigned settlement authority

Communicate with injured workers, employers, attorneys, medical providers, and internal partners

Assist with settlement negotiations in accordance with client authorization

Support the selection and coordination of defense counsel as appropriate

Evaluate and monitor subrogation opportunities

Prepare claim reports, payment summaries, and reserve documentation

Maintain compliance with service commitments, jurisdictional requirements, and excess reporting obligations

Deliver consistent, high‑quality claim service aligned with CCMSI’s corporate standards

Qualifications Required

1–3 years of workers’ compensation claims experience or related experience in insurance, medical claims, legal, or adjacent claim‑support roles

Working knowledge of the California workers’ compensation claims process

Strong organizational, communication, and time‑management skills

Ability to prioritize work, meet deadlines, and manage multiple tasks

Reliable, predictable attendance within established client service hours

Preferred

SIP designation or ability to obtain within a defined timeframe

Associate degree or higher

Experience supporting PEO and/or staffing accounts

Proficiency with Microsoft Word, Excel, Outlook, and claims systems

Bilingual (Spanish) proficiency – highly valued for communicating with claimants, employers, or vendors, but not required.

Why You’ll Love Working Here

4 weeks PTO + 10 paid holidays in your first year

Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance

Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)

Career growth: Internal training and advancement opportunities

Culture: A supportive, team‑based work environment

How We Measure Success

Quality claim handling – thorough investigations, strong documentation, well‑supported decisions

Compliance & audit performance – adherence to jurisdictional and client standards

Timeliness & accuracy – purposeful file movement and dependable execution

Client partnership – proactive communication and strong follow‑through

Professional judgment – owning outcomes and solving problems with integrity

Cultural alignment – believing every claim represents a real person and acting accordingly

Compensation & Compliance The posted salary reflects CCMSI’s good‑faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.

Visa Sponsorship CCMSI does not provide visa sponsorship for this position.

ADA Accommodations CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.

Equal Opportunity Employer CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.

Our Core Values

Lead with transparency – we build trust by being open and listening intently in every interaction.

Perform with integrity – we choose the right path, even when it is hard.

Chase excellence – we set the bar high and measure our success. What gets measured gets done.

Own the outcome – every employee is an owner, treating every claim, every decision, and every result as our own.

Win together – our greatest victories come when our clients succeed.

Job Details

Seniority level: Entry level

Employment type: Full‑time

Job function: Human Resources

Industries: Insurance

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