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CCMSI

Claims Supervisor, Workers’ Compensation (CA Expertise Required)

CCMSI, California, Missouri, United States, 65018

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Claims Supervisor, Workers’ Compensation (CA Expertise Required) Location:

Hybrid or Remote (depending on location) - reporting to Las Vegas, NV

Schedule:

Monday–Friday, 8:00 AM–4:30 PM PST

Salary Range:

$98,000–$110,000 annually

Direct Reports:

2–6 adjusters

Overview At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem‑solving, and an unwavering commitment to their success. We don’t just process claims—we support people. As the largest privately‑owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work®, and our employee‑owners are empowered to grow, collaborate, and make meaningful contributions every day.

Job Summary We are seeking a Workers’ Compensation Claim Supervisor with California jurisdiction expertise to remotely lead a team of adjusters out of our Las Vegas, NV branch. This role is critical in ensuring claims are handled accurately, efficiently, and in compliance with client and regulatory requirements. You’ll provide clear guidance and direction throughout the lifecycle of each claim, while mentoring and developing your team for long‑term success.

Responsibilities

Oversee proper handling of WC claims to protect the interests of the adjuster, client, and carrier

Review claim files regularly and provide direction on complex or litigated matters

Assist with reserve accuracy and compliance with client handling instructions

Participate in claim reviews and ensure adherence to jurisdictional laws and best practices

Recruit, train, and mentor staff; conduct performance reviews and manage PIPs

Address personnel issues and manage administrative responsibilities

Ensure compliance with carrier/state reporting requirements

Qualifications Required

10+ years of WC claims experience (California jurisdiction)

Prior experience adjusting WC claims from start to resolution

CA SIP designation or CA Claims Certificate (or ability to obtain within 60 days)

Strong leadership, communication, and organizational skills

Preferred

3+ years of supervisory experience

Bilingual (English/Spanish) communication skills – This role may involve communicating with injured workers, employers, or vendors where Spanish‑language skills are beneficial but not required.

Proficiency in Microsoft Office and claims systems

Why You’ll Love Working Here

4 weeks PTO + 10 paid holidays in your first year

Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance

Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)

Career growth: Internal training and advancement opportunities

Culture: A supportive, team‑based work environment

How We Measure Success

Quality claim handling – thorough investigations, strong documentation, well‑supported decisions

Compliance & audit performance – adherence to jurisdictional and client standards

Timeliness & accuracy – purposeful file movement and dependable execution

Client partnership – proactive communication and strong follow‑through

Professional judgment – owning outcomes and solving problems with integrity

Cultural alignment – believing every claim represents a real person and acting accordingly

Compensation & Compliance The posted salary reflects CCMSI’s good‑faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.

Visa Sponsorship CCMSI does not provide visa sponsorship for this position.

ADA Accommodations CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.

Equal Opportunity Employer CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.

Our Core Values

Lead with transparency: We build trust by being open and listening intently in every interaction.

Perform with integrity: We choose the right path, even when it is hard.

Chase excellence: We set the bar high and measure our success. What gets measured gets done.

Own the outcome: Every employee is an owner, treating every claim, every decision, and every result as our own.

Win together: Our greatest victories come when our clients succeed.

Seniority Level:

Mid‑Senior level

Employment Type:

Full‑time

Job Function:

Finance and Sales

Industry:

Insurance

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