Inside Higher Ed
Senior Protection Officer (Part-Time), Reynolda House Museum of American Art
Inside Higher Ed, Winston Salem, North Carolina, United States, 27104
Senior Protection Officer (Part-Time), Reynolda House Museum of American Art
Location: Winston‑Salem, NC
Salary: $17.00 per hour
Job Description Summary Provides first‑line supervision to security staff protecting the museum from criminal activity, fire, safety hazards, or other dangerous situations. Responsibilities involve dynamic interpersonal interaction with visitors, staff, and vendors during normal museum hours as well as special functions and after‑hour/weekend events. Demonstrates approachability and confidence, making all feel welcome as a reflection of the Reynolda brand.
Essential Functions
Maintains knowledge of current policies and procedures to protect the collection, staff, and visitors.
Provides first‑line supervision for Protection Officers assigned during tours of duty; ensures opening and closing procedures are followed; conducts briefings, assigns posts, and directs rotations.
Responds to medical emergencies; administers aid as required.
Actively monitors building access control, surveillance, and alarm systems (fire and intrusion) to ensure the safety and security of the collection, staff, and guests.
Coordinates initial Security Department response in emergencies and evacuations (fire, medical, weather, security, etc.) based on established guidance and policies; enforces all museum policies and procedures.
Receives reports of, and responds to, security issues and incidents; investigates and completes detailed incident reports as they arise; makes prompt notifications.
Responds appropriately to guest conflicts as the second level of conflict management.
Coordinates with Protection Officers to regulate and control traffic through galleries during regular operation and special events.
Coordinates with Protection Officers to protect the collection from unauthorized tampering, handling, defacing, touching or theft.
Other Functions
Assists in the training of new security staff as directed.
Operates fire extinguishers, golf carts, and vehicles.
May perform minor bloodborne pathogen cleanup (in the absence of Facilities).
Required Education, Knowledge, Skills, and Abilities
High school diploma or GED required.
Experience in security, law enforcement, or emergency services.
Ability to use a computer for multiple functions.
Ability to multitask.
Ability to successfully complete security training, first aid/CPR training, and other training as assigned by the Director of Security.
Ability to understand policies and make logical decisions.
Ability to detect and resolve problems.
Strong interpersonal and customer service skills.
Effective oral and written communication skills.
Ability to work flexible shifts including evenings, weekends, and holidays.
Seniority level: Mid‑Senior level Employment type: Part‑time
Accountabilities Reports to the Security Manager.
Physical Requirements Performance involves bending, climbing, crouching, kneeling, reaching from ground level to overhead, pushing and pulling up to 20 pounds; ability to visually observe and monitor museum building, grounds, security cameras and related equipment; may be required to assist guests in emergency or evacuation.
Environmental Conditions Subject to inside and outside environmental conditions; occasional extreme heat and cold; subject to hazards.
Equal Opportunity Statement The University is an equal‑opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability, and military or veteran status.
Accommodations for Applicants If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact AskHR@wfu.edu or (336) 758‑4700.
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Job Description Summary Provides first‑line supervision to security staff protecting the museum from criminal activity, fire, safety hazards, or other dangerous situations. Responsibilities involve dynamic interpersonal interaction with visitors, staff, and vendors during normal museum hours as well as special functions and after‑hour/weekend events. Demonstrates approachability and confidence, making all feel welcome as a reflection of the Reynolda brand.
Essential Functions
Maintains knowledge of current policies and procedures to protect the collection, staff, and visitors.
Provides first‑line supervision for Protection Officers assigned during tours of duty; ensures opening and closing procedures are followed; conducts briefings, assigns posts, and directs rotations.
Responds to medical emergencies; administers aid as required.
Actively monitors building access control, surveillance, and alarm systems (fire and intrusion) to ensure the safety and security of the collection, staff, and guests.
Coordinates initial Security Department response in emergencies and evacuations (fire, medical, weather, security, etc.) based on established guidance and policies; enforces all museum policies and procedures.
Receives reports of, and responds to, security issues and incidents; investigates and completes detailed incident reports as they arise; makes prompt notifications.
Responds appropriately to guest conflicts as the second level of conflict management.
Coordinates with Protection Officers to regulate and control traffic through galleries during regular operation and special events.
Coordinates with Protection Officers to protect the collection from unauthorized tampering, handling, defacing, touching or theft.
Other Functions
Assists in the training of new security staff as directed.
Operates fire extinguishers, golf carts, and vehicles.
May perform minor bloodborne pathogen cleanup (in the absence of Facilities).
Required Education, Knowledge, Skills, and Abilities
High school diploma or GED required.
Experience in security, law enforcement, or emergency services.
Ability to use a computer for multiple functions.
Ability to multitask.
Ability to successfully complete security training, first aid/CPR training, and other training as assigned by the Director of Security.
Ability to understand policies and make logical decisions.
Ability to detect and resolve problems.
Strong interpersonal and customer service skills.
Effective oral and written communication skills.
Ability to work flexible shifts including evenings, weekends, and holidays.
Seniority level: Mid‑Senior level Employment type: Part‑time
Accountabilities Reports to the Security Manager.
Physical Requirements Performance involves bending, climbing, crouching, kneeling, reaching from ground level to overhead, pushing and pulling up to 20 pounds; ability to visually observe and monitor museum building, grounds, security cameras and related equipment; may be required to assist guests in emergency or evacuation.
Environmental Conditions Subject to inside and outside environmental conditions; occasional extreme heat and cold; subject to hazards.
Equal Opportunity Statement The University is an equal‑opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability, and military or veteran status.
Accommodations for Applicants If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact AskHR@wfu.edu or (336) 758‑4700.
#J-18808-Ljbffr