Trimble
Customer Care Specialist (Italian, French, English)
Trimble, Myrtle Point, Oregon, United States, 97458
Employer Industry: Logistics Technology
Why consider this job opportunity
Opportunity for career advancement within a successful and growing international company
Supportive and collaborative work environment with friendly co-workers
Diverse tasks involving customer interaction and problem-solving
Engaging and fast recruitment process that values your abilities and motivation
Chance to contribute to the digital transformation of the logistics industry
What to Expect (Job Responsibilities)
Analyze and respond to customer inquiries about the usage of the Transporeon platform
Assist customers with queries related to received invoices
Perform administrative tasks including problem analysis, providing information to customers, and conducting training
Engage in small translation tasks as needed
Maintain a high level of organization and proactivity in daily responsibilities
What is Required (Qualifications)
Proficient in Italian, English, and French with the ability to communicate effectively in both verbal and written forms
2 to 3 years of experience in Customer Service or Customer Care, preferably in software companies
Fast technical comprehension and comfort with tools such as Jira, MS Office Suite, and Google tools
High level of organizational skills and reliability
Willingness to learn and adapt to new technologies
How to Stand Out (Preferred Qualifications)
Experience in software companies is highly appreciated
Familiarity with logistics and digital transformation concepts
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity
Opportunity for career advancement within a successful and growing international company
Supportive and collaborative work environment with friendly co-workers
Diverse tasks involving customer interaction and problem-solving
Engaging and fast recruitment process that values your abilities and motivation
Chance to contribute to the digital transformation of the logistics industry
What to Expect (Job Responsibilities)
Analyze and respond to customer inquiries about the usage of the Transporeon platform
Assist customers with queries related to received invoices
Perform administrative tasks including problem analysis, providing information to customers, and conducting training
Engage in small translation tasks as needed
Maintain a high level of organization and proactivity in daily responsibilities
What is Required (Qualifications)
Proficient in Italian, English, and French with the ability to communicate effectively in both verbal and written forms
2 to 3 years of experience in Customer Service or Customer Care, preferably in software companies
Fast technical comprehension and comfort with tools such as Jira, MS Office Suite, and Google tools
High level of organizational skills and reliability
Willingness to learn and adapt to new technologies
How to Stand Out (Preferred Qualifications)
Experience in software companies is highly appreciated
Familiarity with logistics and digital transformation concepts
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr