Cash Depot
Cash Operations Technician - Milwaukee WI
Cash Depot, Milwaukee, Wisconsin, United States, 53244
Cash Operations Technician - Milwaukee WI
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Job Summary
Responsible for the cash operations of an ATM and AirVac machines along with first line maintenance responsibilities.
Hours
4-10 Hour Shifts (Monday, Tuesday, Thursday, and Friday)
Responsibilities
Provide cash and courier services to ATM and AirVac customers as required.
Perform courier functions such as cash replenishment, ATM and smart safe pulls, coin delivery, and deposits.
Perform basic First Line Maintenance functions as needed such as clearing jams, rebooting machine, replenishing receipt paper, running diagnostics, software updates, and escalation of issues to tech support for further follow‑up.
Partner with the territory dispatcher to execute dispatch requests as scheduled and requested.
Complete tasks as assigned by supervisor or applicable Cash Depot staff members.
Communicate inventory and support requests in order to complete scheduled tasks accurately and timely.
Perform administrative paperwork in a complete, accurate and timely manner.
Maintain important department metric standards in efficiency, safety, first‑time‑fix rate, and other metrics important to Cash Depot and our customers.
Assist other technicians and help train or perform ride‑along training as needed.
Must follow all security procedures and policies.
Other Job Duties / Expectations
Maintain a professional image, both person and vehicle.
Maintain inventory standards as required.
Attend training as requested in Wisconsin and maintain technical competencies of ATMs and Air Products.
Identify and recommend efficiency improvements.
Operate as a team player.
Perform other job‑related duties as assigned.
Flexible work schedule that could include 4 or 5 day work week.
Work independently with minimal supervision.
Requirements / Qualifications
High School Degree / GED.
Valid driver’s license, clean driving record, and ability to be insured through Company’s risk insurer.
Ability to obtain and maintain a DOT Medical Examiner’s Certificate (Federal Medical Certification) is required.
Ability to drive a vehicle over 50% of the shift.
Ability to work in a safe manner when lifting and performing tasks associated with position.
Experience in trouble shooting or electro mechanical work.
Ability to follow the expectations set forth in the Field Service Handbook.
Excellent communication skills, written/verbal with internal and external contacts.
Proven ability to be organized, detailed, multi‑tasker, critical thinker, accurate, thorough and a problem‑solver.
Ability to adapt to change in the workplace or assignment of duties.
Physical Demands
Physical demands are representative of those that must be met by Team Members to successfully perform the essential functions of the field technician position. Activity is not applicable to this position. Position requires this activity up to 33% of the time (0 - 2.5+ hours/day) and from 33% - 66% of the time (2.5 - 5.5+ hrs/day). Position requires this activity more than 66% of the time (5.5+ hrs/day).
Work Environment
This job operates in a traveling capacity within a van (and sometimes more depending on assigned route) and will be exposed to weather conditions within the specific territory. This job also involves operation at customer locations (estimated 50% of shift). Team Member will receive direction via phone or email. This role routinely requires the use of lifting equipment, hand tools, iPad and cell phone, etc. This is a full‑time position.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Management and Manufacturing
Ada Reasonable Accommodation Statement
Cash Depot is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Contact the Human Resources Department if you ever need an accommodation to perform the essential functions of this position. The Company will then engage in an interactive dialogue with you to determine what reasonable accommodations may be available to enable you to perform the essential functions of your position, absent undue hardship. Cash Depot provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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Job Summary
Responsible for the cash operations of an ATM and AirVac machines along with first line maintenance responsibilities.
Hours
4-10 Hour Shifts (Monday, Tuesday, Thursday, and Friday)
Responsibilities
Provide cash and courier services to ATM and AirVac customers as required.
Perform courier functions such as cash replenishment, ATM and smart safe pulls, coin delivery, and deposits.
Perform basic First Line Maintenance functions as needed such as clearing jams, rebooting machine, replenishing receipt paper, running diagnostics, software updates, and escalation of issues to tech support for further follow‑up.
Partner with the territory dispatcher to execute dispatch requests as scheduled and requested.
Complete tasks as assigned by supervisor or applicable Cash Depot staff members.
Communicate inventory and support requests in order to complete scheduled tasks accurately and timely.
Perform administrative paperwork in a complete, accurate and timely manner.
Maintain important department metric standards in efficiency, safety, first‑time‑fix rate, and other metrics important to Cash Depot and our customers.
Assist other technicians and help train or perform ride‑along training as needed.
Must follow all security procedures and policies.
Other Job Duties / Expectations
Maintain a professional image, both person and vehicle.
Maintain inventory standards as required.
Attend training as requested in Wisconsin and maintain technical competencies of ATMs and Air Products.
Identify and recommend efficiency improvements.
Operate as a team player.
Perform other job‑related duties as assigned.
Flexible work schedule that could include 4 or 5 day work week.
Work independently with minimal supervision.
Requirements / Qualifications
High School Degree / GED.
Valid driver’s license, clean driving record, and ability to be insured through Company’s risk insurer.
Ability to obtain and maintain a DOT Medical Examiner’s Certificate (Federal Medical Certification) is required.
Ability to drive a vehicle over 50% of the shift.
Ability to work in a safe manner when lifting and performing tasks associated with position.
Experience in trouble shooting or electro mechanical work.
Ability to follow the expectations set forth in the Field Service Handbook.
Excellent communication skills, written/verbal with internal and external contacts.
Proven ability to be organized, detailed, multi‑tasker, critical thinker, accurate, thorough and a problem‑solver.
Ability to adapt to change in the workplace or assignment of duties.
Physical Demands
Physical demands are representative of those that must be met by Team Members to successfully perform the essential functions of the field technician position. Activity is not applicable to this position. Position requires this activity up to 33% of the time (0 - 2.5+ hours/day) and from 33% - 66% of the time (2.5 - 5.5+ hrs/day). Position requires this activity more than 66% of the time (5.5+ hrs/day).
Work Environment
This job operates in a traveling capacity within a van (and sometimes more depending on assigned route) and will be exposed to weather conditions within the specific territory. This job also involves operation at customer locations (estimated 50% of shift). Team Member will receive direction via phone or email. This role routinely requires the use of lifting equipment, hand tools, iPad and cell phone, etc. This is a full‑time position.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Management and Manufacturing
Ada Reasonable Accommodation Statement
Cash Depot is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Contact the Human Resources Department if you ever need an accommodation to perform the essential functions of this position. The Company will then engage in an interactive dialogue with you to determine what reasonable accommodations may be available to enable you to perform the essential functions of your position, absent undue hardship. Cash Depot provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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