Directive
Marketing Operations Manager (Remote US)
Join to apply for the
Marketing Operations Manager (Remote US)
role at
Directive
Directive Consulting is the leading B2B performance marketing agency that delivers real revenue—not just leads.
We use Customer Generation to cut through the noise. Forget MQLs—we’re here to drive pipeline, fuel SQLs, and scale brands that are serious about growth.
From Paid Media, SEO, CRO, RevOps, and Go‑To‑Market Strategy, we build marketing engines that win in SaaS and across B2B industries.
We move fast, think boldly, and hire people who challenge the status quo. If you thrive on performance and love solving complex problems, you’ll fit right in.
But here’s the fun part—we don’t just deliver results; we’re shaping the future of marketing.
About The Role Please note: internally, this role is titled Senior Manager, Revenue Operations.
We are seeking a Revenue Operations Senior Manager with strong operational, technical, and client‑facing experience to help deliver world‑class execution within our marketing operations & revenue operations practice.
The ideal candidate brings 3‑5+ years of client‑facing RevOps, Marketing Ops, or program management experience, customer‑side or agency‑side.
You’ll work closely with the COO, acting as both a strategic partner and an operational leader. This role requires a growth‑minded operator who can manage team workflows, oversee client deliverables, surface cross‑sell opportunities, and maintain technical fluency across the RevOps ecosystem. You will lead day‑to‑day execution and take on client work as needed.
Key technical and operational competencies include Asana project management, Harvest project tracking, analytics and platform expertise, lifecycle operations, cross‑functional collaboration, and proven ability to manage both people and processes that drive revenue impact.
You will support and lead your team on strategy and drive results for clients, involving ongoing collaboration across multiple departments, people management, and critical client‑facing interactions.
Managers play an essential role at Directive. They are directly responsible for both client and employee retention, and their performance is reflected in our P&L.
What You Offer
Managed teams for a minimum of 2‑3 years in the past and have been working in the Operations space for at least 5 years.
Demonstrated experience managing project workflows and building structured execution plans in Asana or other project management tools.
Strong fluency in Harvest or time‑tracking tools for project builds, time review, and operational accuracy.
Deep expertise in at least one RevOps/MarOps platform (HubSpot, Salesforce, Marketo, Pardot, etc.).
Ability to learn rapidly and dive into new tools, platforms, and architectures as needed.
Proven ability to manage and prioritize multiple client relationships as both a primary and secondary point of contact.
Experience conducting audits, reviews, and technical diagnostics related to revenue and marketing operations.
Strong cross‑functional collaboration skills, especially with Account Strategists/Directors to identify cross‑sell opportunities.
Excellent communication skills and the ability to influence Director‑level stakeholders and clients.
Proactive, detail‑oriented, data‑driven mindset with an ownership mentality.
Roles & Responsibilities Team Management & Internal Operations
Manage internal team workflows, performance, and prioritization; ensure deliverables meet deadlines and quality expectations.
Build and maintain Asana project plans, workflows, and task assignments.
Conduct Harvest project setups, monitor ongoing time allocation, and perform regular reviews to ensure project accuracy and profitability.
Lead weekly internal and client‑facing leadership syncs, surfacing blockers, risks, and strategic recommendations.
Provide weekly summaries, status updates, and ongoing communication across internal and client stakeholders.
Client Ownership & Strategic Support
Own key client relationships as the primary or secondary point of contact, ensuring strategic alignment and operational excellence.
Engage in client work when needed—supporting reviews, troubleshooting, and direct execution of RevOps deliverables.
Support audits across CRM/MAP environments, tracking, lead flow, lifecycle automation, and reporting infrastructure.
Translate technical insights into actionable, business‑focused recommendations delivered through email, Slack, Zoom, and live presentations.
Collaborate closely with Account Strategists/Directors to surface expansion opportunities across Marketing Ops, RevOps, Paid Media, and Analytics.
Execution & Technical Delivery
Clients experience greater operational clarity, improved reporting accuracy, and stronger RevOps performance – reflected in NPS, retention, and renewals.
Identify cross‑sell opportunities and help expand client accounts through proactive RevOps roadmapping.
Run your book of business efficiently, creating conditions for additional team members to be hired to support the growth you’ve driven.
Mentor emerging team members, sharing playbooks, processes, and best practices to elevate the overall RevOps practice.
Here’s What Success Looks Like
Effectively audit, scope, and provide guidance on RevOps projects and retainers.
Grow client accounts through strategic RevOps roadmapping and cross‑functional collaboration.
Clients experience improved data accuracy, cleaner reporting, and better revenue insights, reflected in stronger NPS and retention rates.
Grow to a point of scale where additional team members are hired to support the client load you’ve grown.
Mentor new hires, sharing technical processes and helping build our RevOps practice.
What We Offer We have a set living wage at Directive.
Medical, dental, vision plans, disability, and life insurance coverage for you and your family that fit your lifestyle. Including a 100% employer‑paid plan for you and a 50% employer contribution for your dependents.
Benefits to Support the Whole Person
Mental - Access to certified therapists through Spring Health, membership to Headspace.
Physical - Gympass.
Time Off - Unlimited PTO (2‑week minimum), Paid Company Holidays, Your Birthday Off, End of Year Recharge (Closed December 24 – January 1), Paid Parental Leave.
Financial - Traditional and Roth 401(k) with a 3% company match.
Bonus - Annual bonus based on tenure, which scales in total amount over time.
Annual Anniversary Trip to Newport Beach, CA with peers and executive leadership for fun and entertainment.
Work Environment Requirements As a remote‑first company, you’ll have the ability to work from anywhere in the US, with the option to enjoy our state‑of‑the‑art offices in Irvine, California. For some positions, as posted, we will accommodate global opportunities where we have established businesses, including Canada, the UK, and Australia. For global locations, you must have established and current work authorization and permanently reside in that country.
This role has the opportunity to operate 100% virtually from your home office. We primarily collaborate with our colleagues through virtual meetings (Zoom) and Slack. In this role, you will be required to operate a laptop computer (PC or Mac available), computer software platforms, and other office productivity tools as necessary. Due to the nature of this role, you must be able to remain stationary for extended periods, must be able to observe and interpret written and/or verbal communication, must have reliable internet access, and a professional background.
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
For accommodations: direct your inquiries to careers@directiveconsulting.com.
Additional Information At Directive, one of our core values is People First. We’re committed to fostering a more diverse and inclusive culture in the digital landscape. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Marketing and Advertising
Industries
Advertising Services
Referrals increase your chances of interviewing at Directive by 2x.
Get notified about new Marketing Operations Manager jobs in Orlando, FL.
#J-18808-Ljbffr
Marketing Operations Manager (Remote US)
role at
Directive
Directive Consulting is the leading B2B performance marketing agency that delivers real revenue—not just leads.
We use Customer Generation to cut through the noise. Forget MQLs—we’re here to drive pipeline, fuel SQLs, and scale brands that are serious about growth.
From Paid Media, SEO, CRO, RevOps, and Go‑To‑Market Strategy, we build marketing engines that win in SaaS and across B2B industries.
We move fast, think boldly, and hire people who challenge the status quo. If you thrive on performance and love solving complex problems, you’ll fit right in.
But here’s the fun part—we don’t just deliver results; we’re shaping the future of marketing.
About The Role Please note: internally, this role is titled Senior Manager, Revenue Operations.
We are seeking a Revenue Operations Senior Manager with strong operational, technical, and client‑facing experience to help deliver world‑class execution within our marketing operations & revenue operations practice.
The ideal candidate brings 3‑5+ years of client‑facing RevOps, Marketing Ops, or program management experience, customer‑side or agency‑side.
You’ll work closely with the COO, acting as both a strategic partner and an operational leader. This role requires a growth‑minded operator who can manage team workflows, oversee client deliverables, surface cross‑sell opportunities, and maintain technical fluency across the RevOps ecosystem. You will lead day‑to‑day execution and take on client work as needed.
Key technical and operational competencies include Asana project management, Harvest project tracking, analytics and platform expertise, lifecycle operations, cross‑functional collaboration, and proven ability to manage both people and processes that drive revenue impact.
You will support and lead your team on strategy and drive results for clients, involving ongoing collaboration across multiple departments, people management, and critical client‑facing interactions.
Managers play an essential role at Directive. They are directly responsible for both client and employee retention, and their performance is reflected in our P&L.
What You Offer
Managed teams for a minimum of 2‑3 years in the past and have been working in the Operations space for at least 5 years.
Demonstrated experience managing project workflows and building structured execution plans in Asana or other project management tools.
Strong fluency in Harvest or time‑tracking tools for project builds, time review, and operational accuracy.
Deep expertise in at least one RevOps/MarOps platform (HubSpot, Salesforce, Marketo, Pardot, etc.).
Ability to learn rapidly and dive into new tools, platforms, and architectures as needed.
Proven ability to manage and prioritize multiple client relationships as both a primary and secondary point of contact.
Experience conducting audits, reviews, and technical diagnostics related to revenue and marketing operations.
Strong cross‑functional collaboration skills, especially with Account Strategists/Directors to identify cross‑sell opportunities.
Excellent communication skills and the ability to influence Director‑level stakeholders and clients.
Proactive, detail‑oriented, data‑driven mindset with an ownership mentality.
Roles & Responsibilities Team Management & Internal Operations
Manage internal team workflows, performance, and prioritization; ensure deliverables meet deadlines and quality expectations.
Build and maintain Asana project plans, workflows, and task assignments.
Conduct Harvest project setups, monitor ongoing time allocation, and perform regular reviews to ensure project accuracy and profitability.
Lead weekly internal and client‑facing leadership syncs, surfacing blockers, risks, and strategic recommendations.
Provide weekly summaries, status updates, and ongoing communication across internal and client stakeholders.
Client Ownership & Strategic Support
Own key client relationships as the primary or secondary point of contact, ensuring strategic alignment and operational excellence.
Engage in client work when needed—supporting reviews, troubleshooting, and direct execution of RevOps deliverables.
Support audits across CRM/MAP environments, tracking, lead flow, lifecycle automation, and reporting infrastructure.
Translate technical insights into actionable, business‑focused recommendations delivered through email, Slack, Zoom, and live presentations.
Collaborate closely with Account Strategists/Directors to surface expansion opportunities across Marketing Ops, RevOps, Paid Media, and Analytics.
Execution & Technical Delivery
Clients experience greater operational clarity, improved reporting accuracy, and stronger RevOps performance – reflected in NPS, retention, and renewals.
Identify cross‑sell opportunities and help expand client accounts through proactive RevOps roadmapping.
Run your book of business efficiently, creating conditions for additional team members to be hired to support the growth you’ve driven.
Mentor emerging team members, sharing playbooks, processes, and best practices to elevate the overall RevOps practice.
Here’s What Success Looks Like
Effectively audit, scope, and provide guidance on RevOps projects and retainers.
Grow client accounts through strategic RevOps roadmapping and cross‑functional collaboration.
Clients experience improved data accuracy, cleaner reporting, and better revenue insights, reflected in stronger NPS and retention rates.
Grow to a point of scale where additional team members are hired to support the client load you’ve grown.
Mentor new hires, sharing technical processes and helping build our RevOps practice.
What We Offer We have a set living wage at Directive.
Medical, dental, vision plans, disability, and life insurance coverage for you and your family that fit your lifestyle. Including a 100% employer‑paid plan for you and a 50% employer contribution for your dependents.
Benefits to Support the Whole Person
Mental - Access to certified therapists through Spring Health, membership to Headspace.
Physical - Gympass.
Time Off - Unlimited PTO (2‑week minimum), Paid Company Holidays, Your Birthday Off, End of Year Recharge (Closed December 24 – January 1), Paid Parental Leave.
Financial - Traditional and Roth 401(k) with a 3% company match.
Bonus - Annual bonus based on tenure, which scales in total amount over time.
Annual Anniversary Trip to Newport Beach, CA with peers and executive leadership for fun and entertainment.
Work Environment Requirements As a remote‑first company, you’ll have the ability to work from anywhere in the US, with the option to enjoy our state‑of‑the‑art offices in Irvine, California. For some positions, as posted, we will accommodate global opportunities where we have established businesses, including Canada, the UK, and Australia. For global locations, you must have established and current work authorization and permanently reside in that country.
This role has the opportunity to operate 100% virtually from your home office. We primarily collaborate with our colleagues through virtual meetings (Zoom) and Slack. In this role, you will be required to operate a laptop computer (PC or Mac available), computer software platforms, and other office productivity tools as necessary. Due to the nature of this role, you must be able to remain stationary for extended periods, must be able to observe and interpret written and/or verbal communication, must have reliable internet access, and a professional background.
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
For accommodations: direct your inquiries to careers@directiveconsulting.com.
Additional Information At Directive, one of our core values is People First. We’re committed to fostering a more diverse and inclusive culture in the digital landscape. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Marketing and Advertising
Industries
Advertising Services
Referrals increase your chances of interviewing at Directive by 2x.
Get notified about new Marketing Operations Manager jobs in Orlando, FL.
#J-18808-Ljbffr