Directive
Senior Manager, Revenue Operations (Remote US)
Directive Consulting is a leading B2B performance marketing agency dedicated to delivering real revenue, not just leads. We use our proprietary Customer Generation methodology to cut through the noise, focusing on driving pipeline, fueling SQLs, and scaling brands that are serious about growth.
About the Role We seek a Revenue Operations Senior Manager with strong operational, technical, and client‑facing experience to help deliver world‑class execution within our Marketing Operations and Revenue Operations practice. The ideal candidate brings 3‑5+ years of client‑facing RevOps, Marketing Ops, or program management experience, customer‑side or agency‑side, and a proven ability to manage cross‑functional teams, own client relationships, and execute complex projects across Asana, Harvest, CRM/MAP platforms, and multi‑channel revenue workflows.
You’ll work closely with the COO, acting as both a strategic partner and an operational leader. This role requires a growth‑minded operator who can manage team workflows, oversee client deliverables, surface cross‑sell opportunities, and maintain deeply technical fluency across the RevOps ecosystem. You will lead day‑to‑day execution and take on client work as needed to ensure deadlines are met and client relationships thrive.
Key Competencies
Asana project management
Harvest project tracking
Analytics and platform expertise
Lifecycle operations
Cross‑functional collaboration
People and process management that drives revenue impact
What You Offer
Managed teams for a minimum of 2‑3 years in the past and a background in Operations for at least 5 years
Demonstrated experience managing project workflows and building structured execution plans in Asana or similar tools
Strong fluency in Harvest or time‑tracking tools for project builds, time review, and operational accuracy
Deep expertise in one or more RevOps/MarOps platforms (HubSpot, Salesforce, Marketo, Pardot, etc.)
Ability to learn rapidly and dive into new tools, platforms, and architectures as needed
Proven ability to manage and prioritize multiple client relationships as both a primary and secondary point of contact
Experience conducting audits, reviews, and technical diagnostics related to revenue and marketing operations
Strong cross‑functional collaboration skills, particularly with Account Strategists/Directors to identify cross‑sell opportunities
Excellent communication skills and the ability to influence Director‑level stakeholders and clients
A proactive, detail‑oriented, data‑driven mindset with an ownership mentality
Roles & Responsibilities
Team Management & Internal Operations
Manage internal team workflows, performance, and prioritization; ensure deliverables meet deadlines and quality expectations.
Build and maintain Asana project plans, workflows, and task assignments.
Conduct Harvest project setups, monitor ongoing time allocation, and perform regular reviews to ensure project accuracy and profitability.
Lead weekly internal and client‑facing leadership syncs, surfacing blockers, risks, and strategic recommendations.
Provide weekly summaries, status updates, and ongoing communication across internal and client stakeholders.
Client Ownership & Strategic Support
Own key client relationships as the primary or secondary point of contact, ensuring strategic alignment and operational excellence.
Support client reviews, troubleshooting, and direct execution of RevOps deliverables.
Support audits across CRM/MAP environments, tracking, lead flow, lifecycle automation, and reporting infrastructure.
Translate technical insights into actionable, business‑focused recommendations delivered through email, Slack, Zoom, and live presentations.
Collaborate closely with Account Strategists/Directors to surface expansion opportunities across Marketing Ops, RevOps, Paid Media, and Analytics.
Execution & Technical Delivery
Deliver greater operational clarity, improved reporting accuracy, and stronger RevOps performance for clients (reflected in NPS, retention, and renewals).
Identify cross‑sell opportunities and help expand client accounts through proactive RevOps roadmapping.
Run your book of business efficiently, creating the conditions for additional team members to be hired to support scale.
Mentor emerging team members, sharing playbooks, processes, and best practices to elevate the overall RevOps practice.
Success Metrics
Effectively audit, scope, and provide guidance on RevOps projects and retainers.
Grow client accounts through strategic RevOps roadmapping and cross‑functional collaboration.
Improve clients’ data accuracy, cleaner reporting, and better revenue insights, reflected in stronger NPS and retention rates.
Reach a point of scale where additional team members can be hired to support the client load you’ve grown.
Mentor new hires, sharing technical processes and helping build our RevOps practice.
What We Offer
A set living wage at Directive
Medical, dental, vision plans, disability, and life insurance for you and your family, including a 100% employer‑paid plan for you and a 50% employer contribution for dependents.
Mental health support via certified therapists through Spring Health, and Headspace membership.
Physical health support via Gympass.
Unlimited PTO (minimum two weeks), paid company holidays, birthday off, end‑of‑year recharge (closed December 24 – January 1), paid parental leave.
Traditional and Roth 401(k) with a 3% company match.
Annual bonus based on tenure, scaling over time.
Annual anniversary trip to Newport Beach, CA with peers and executive leadership for fun and entertainment.
Work Environment Requirements As a remote‑first company, you’ll have the ability to work from anywhere in the US, with the option to enjoy our state‑of‑the‑art offices in Irvine, California. For certain positions, we accommodate global opportunities in Canada, the UK, and Australia.
This role operates 100% virtually from your home office, and you will collaborate primarily via Zoom and Slack. You must operate a laptop computer (PC or Mac), use computer software platforms, and other office productivity tools as necessary. Due to the nature of this role, you must be able to remain stationary for extended periods, interpret written and/or verbal communication, have reliable internet access, and present a professional background.
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. If you require reasonable accommodations in completing this application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, direct your inquiries to careers@directiveconsulting.com.
Additional Information At Directive, one of our core values is People First. We’re committed to fostering a diverse and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Accounting / Auditing and Finance; Advertising Services
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About the Role We seek a Revenue Operations Senior Manager with strong operational, technical, and client‑facing experience to help deliver world‑class execution within our Marketing Operations and Revenue Operations practice. The ideal candidate brings 3‑5+ years of client‑facing RevOps, Marketing Ops, or program management experience, customer‑side or agency‑side, and a proven ability to manage cross‑functional teams, own client relationships, and execute complex projects across Asana, Harvest, CRM/MAP platforms, and multi‑channel revenue workflows.
You’ll work closely with the COO, acting as both a strategic partner and an operational leader. This role requires a growth‑minded operator who can manage team workflows, oversee client deliverables, surface cross‑sell opportunities, and maintain deeply technical fluency across the RevOps ecosystem. You will lead day‑to‑day execution and take on client work as needed to ensure deadlines are met and client relationships thrive.
Key Competencies
Asana project management
Harvest project tracking
Analytics and platform expertise
Lifecycle operations
Cross‑functional collaboration
People and process management that drives revenue impact
What You Offer
Managed teams for a minimum of 2‑3 years in the past and a background in Operations for at least 5 years
Demonstrated experience managing project workflows and building structured execution plans in Asana or similar tools
Strong fluency in Harvest or time‑tracking tools for project builds, time review, and operational accuracy
Deep expertise in one or more RevOps/MarOps platforms (HubSpot, Salesforce, Marketo, Pardot, etc.)
Ability to learn rapidly and dive into new tools, platforms, and architectures as needed
Proven ability to manage and prioritize multiple client relationships as both a primary and secondary point of contact
Experience conducting audits, reviews, and technical diagnostics related to revenue and marketing operations
Strong cross‑functional collaboration skills, particularly with Account Strategists/Directors to identify cross‑sell opportunities
Excellent communication skills and the ability to influence Director‑level stakeholders and clients
A proactive, detail‑oriented, data‑driven mindset with an ownership mentality
Roles & Responsibilities
Team Management & Internal Operations
Manage internal team workflows, performance, and prioritization; ensure deliverables meet deadlines and quality expectations.
Build and maintain Asana project plans, workflows, and task assignments.
Conduct Harvest project setups, monitor ongoing time allocation, and perform regular reviews to ensure project accuracy and profitability.
Lead weekly internal and client‑facing leadership syncs, surfacing blockers, risks, and strategic recommendations.
Provide weekly summaries, status updates, and ongoing communication across internal and client stakeholders.
Client Ownership & Strategic Support
Own key client relationships as the primary or secondary point of contact, ensuring strategic alignment and operational excellence.
Support client reviews, troubleshooting, and direct execution of RevOps deliverables.
Support audits across CRM/MAP environments, tracking, lead flow, lifecycle automation, and reporting infrastructure.
Translate technical insights into actionable, business‑focused recommendations delivered through email, Slack, Zoom, and live presentations.
Collaborate closely with Account Strategists/Directors to surface expansion opportunities across Marketing Ops, RevOps, Paid Media, and Analytics.
Execution & Technical Delivery
Deliver greater operational clarity, improved reporting accuracy, and stronger RevOps performance for clients (reflected in NPS, retention, and renewals).
Identify cross‑sell opportunities and help expand client accounts through proactive RevOps roadmapping.
Run your book of business efficiently, creating the conditions for additional team members to be hired to support scale.
Mentor emerging team members, sharing playbooks, processes, and best practices to elevate the overall RevOps practice.
Success Metrics
Effectively audit, scope, and provide guidance on RevOps projects and retainers.
Grow client accounts through strategic RevOps roadmapping and cross‑functional collaboration.
Improve clients’ data accuracy, cleaner reporting, and better revenue insights, reflected in stronger NPS and retention rates.
Reach a point of scale where additional team members can be hired to support the client load you’ve grown.
Mentor new hires, sharing technical processes and helping build our RevOps practice.
What We Offer
A set living wage at Directive
Medical, dental, vision plans, disability, and life insurance for you and your family, including a 100% employer‑paid plan for you and a 50% employer contribution for dependents.
Mental health support via certified therapists through Spring Health, and Headspace membership.
Physical health support via Gympass.
Unlimited PTO (minimum two weeks), paid company holidays, birthday off, end‑of‑year recharge (closed December 24 – January 1), paid parental leave.
Traditional and Roth 401(k) with a 3% company match.
Annual bonus based on tenure, scaling over time.
Annual anniversary trip to Newport Beach, CA with peers and executive leadership for fun and entertainment.
Work Environment Requirements As a remote‑first company, you’ll have the ability to work from anywhere in the US, with the option to enjoy our state‑of‑the‑art offices in Irvine, California. For certain positions, we accommodate global opportunities in Canada, the UK, and Australia.
This role operates 100% virtually from your home office, and you will collaborate primarily via Zoom and Slack. You must operate a laptop computer (PC or Mac), use computer software platforms, and other office productivity tools as necessary. Due to the nature of this role, you must be able to remain stationary for extended periods, interpret written and/or verbal communication, have reliable internet access, and present a professional background.
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. If you require reasonable accommodations in completing this application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, direct your inquiries to careers@directiveconsulting.com.
Additional Information At Directive, one of our core values is People First. We’re committed to fostering a diverse and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Accounting / Auditing and Finance; Advertising Services
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