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Directive

Senior Manager, Revenue Operations (Remote US)

Directive, Tampa, Florida, us, 33646

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Senior Manager, Revenue Operations (Remote US)

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Directive .

Directive Consulting is the leading B2B performance marketing agency that delivers real revenue—not just leads. We use Customer Generation, a marketing methodology we developed, to cut through the noise. Forget MQLs—we’re here to drive pipeline, fuel SQLs, and scale brands that are serious about growth. From Paid Media and SEO to CRO, RevOps, and Go‑To‑Market Strategy, we build marketing engines that win in SaaS and across B2B industries.

We move fast. We think boldly. We are elite. We hire people who challenge the status‑quo and push campaigns beyond expectations, sparking demand for bold, innovative brands. If you thrive on performance, love solving complex problems, and want your work actually to mean something, you’ll fit right in.

About The Role Please note: internally this role is titled Senior Manager, Revenue Operations.

We are seeking a Revenue Operations Senior Manager with 3‑5+ years of client‑facing RevOps, Marketing Ops, or program management experience, customer‑side or agency‑side. The ideal candidate brings proven ability to manage cross‑functional teams, own client relationships, and execute complex projects across Asana, Harvest, CRM/MAP platforms, and multi‑channel revenue workflows. You’ll work closely with the COO as both a strategic partner and an operational leader, overseeing team workflows, client deliverables, cross‑sell opportunities, and maintaining deep technical fluency across the RevOps ecosystem.

Key technical and operational competencies include Asana project management, Harvest tracking, analytics and platform expertise, lifecycle operations, and cross‑functional collaboration. You will support and lead your team on strategy, drive results for clients, and manage people and processes that deliver revenue impact.

What You Offer

Managed teams for a minimum of 2‑3 years in the past and have worked in the Operations space for at least 5 years

Demonstrated experience managing project workflows and building structured execution plans in Asana or other project‑management tools

Strong fluency in Harvest or similar time‑tracking tools for project builds, time review, and operational accuracy

Deep expertise in one or more RevOps/MarOps platforms (HubSpot, Salesforce, Marketo, Pardot, etc.)

Ability to learn rapidly and dive into new tools, platforms, and architectures as needed

Proven ability to manage and prioritize multiple client relationships as both primary and secondary points of contact

Experience conducting audits, reviews, and technical diagnostics related to revenue and marketing operations

Strong cross‑functional collaboration skills, especially with Account Strategists/Directors to identify cross‑sell opportunities

Excellent communication skills and the ability to influence Director‑level stakeholders and clients

A proactive, detail‑oriented, data‑driven mindset with an ownership mentality

Roles & Responsibilities Team Management & Internal Operations

Manage internal team workflows, performance, and prioritization; ensure deliverables meet deadlines and quality expectations.

Build and maintain Asana project plans, workflows, and task assignments.

Conduct Harvest project setups, monitor ongoing time allocation, and perform regular reviews to ensure project accuracy and profitability.

Lead weekly internal and client‑facing leadership syncs, surfacing blockers, risks, and strategic recommendations.

Provide weekly summaries, status updates, and ongoing communication across internal and client stakeholders when necessary.

Client Ownership & Strategic Support

Own key client relationships as the primary or secondary point of contact, ensuring strategic alignment and operational excellence.

Lean into client work when needed—supporting reviews, troubleshooting, and direct execution of RevOps deliverables.

Support audits across CRM/MAP environments, tracking, lead flow, lifecycle automation, and reporting infrastructure.

Translate technical insights into actionable, business‑focused recommendations delivered through email, Slack, Zoom, and live presentations.

Collaborate closely with Account Strategists/Directors to surface expansion opportunities across Marketing Ops, RevOps, Paid Media, and Analytics.

Execution & Technical Delivery

Clients experience greater operational clarity, improved reporting accuracy, and stronger RevOps performance—reflected in NPS, retention, and renewals.

Regularly identify cross‑sell opportunities and help expand client accounts through proactive RevOps roadmapping.

Run your book of business efficiently, creating conditions for additional team members to support the scale you’ve driven.

Mentor emerging team members, sharing playbooks, processes, and best practices to elevate the overall RevOps practice.

Here’s What Success Looks Like

You effectively audit, scope, and provide guidance on RevOps projects and retainers.

You grow your client accounts through strategic RevOps roadmapping and cross‑functional collaboration.

Clients experience improved data accuracy, cleaner reporting, and better revenue insights—reflected in stronger NPS and retention rates.

You reach a point of scale where we hire additional team members to support the client load you’ve grown.

You mentor new hires, sharing technical processes and helping build our RevOps practice.

What We Offer

Living wage at Directive.

Medical, dental, vision plans, disability, and life insurance coverage for you and your family; 100% employer‑paid for you, 50% for dependents.

Access to certified therapists through Spring Health and Headspace membership.

Gympass membership.

Unlimited PTO (minimum 2 weeks), paid company holidays, your birthday off, end‑of‑year recharge (closed Dec 24 – Jan 1), paid parental leave.

Traditional and Roth 401(k) with 3% company match.

Annual bonus based on tenure, scaling over time.

Annual anniversary trip to Newport Beach, CA with peers and executive leadership.

Work Environment Requirements As a remote‑first company, you’ll have the ability to work from anywhere in the United States. For some positions, we accommodate global opportunities where we have established businesses, including Canada, the UK, and Australia. For global locations, you must have established and current work authorization and permanently reside in that country.

This role can be performed 100% virtually from your home office. You will primarily collaborate with colleagues through Zoom and Slack, and you must operate a laptop computer (PC or Mac) and other office productivity tools as necessary.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

To request reasonable accommodations in completing this application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, direct inquiries to careers@directiveconsulting.com.

Additional Information At Directive, one of our core values is People First. We’re committed to fostering a more diverse and inclusive culture in the digital landscape. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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