Volkswagen of America, Inc
Development Hub Operations Manager - Autonomous Driving
Volkswagen of America, Inc, Los Angeles, California, United States, 90079
Development Hub Operations Manager - Autonomous Driving
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Development Hub Operations Manager - Autonomous Driving
role at
Volkswagen of America, Inc
Overview As ADMT, we develop and realize fully autonomous mobility and transportation services. Our mission is to make mobility‑and transportation‑as‑a‑service safe, accessible, and most attractive for society. For that, we cover the entire ground from strategy and business development, software development and end‑to‑end integration, fleet operations to next‑generation self‑driving systems.
The
Development Hub Operations Manager
-
Los Angeles
is responsible for the safe, efficient and reliable deployment and maintenance of the autonomous vehicle fleet at the assigned hub location within the Volkswagen Group’s Autonomous Driving, Mobility and Transport (ADMT) business unit. This role combines operational leadership, technical coordination, and team management to support the successful execution of autonomous vehicle testing in a dynamic and fast‑paced environment.
Role Responsibilities Operations Management (40%)
Manage the vehicle fleet (typically ranging from 10 to 100 vehicles) that is allocated to the hub.
Manage day‑to‑day hub operations including vehicle dispatch, charging, cleaning, and maintenance – note that these may span multiple shifts within each day.
Monitor and report on vehicle uptime, fleet operations performance and safety metrics, and take corrective actions as needed.
Ensure vehicles meet safety, cleanliness, and readiness standards.
Review incoming test requests and ensure that the overall hub service, shifts, vehicle allocation, people assignment and shift schedules fulfill company and program objectives.
Incorporate local environment, event, traffic and related conditions in the dispatching and planning for the vehicle missions.
Lead the implementation of the on‑site incident response protocols and coordinate with the operations and technical leadership to determine next steps associated with fleet management and local communications with first responders, police, emergency services, etc.
Support the development and monitoring of hub operations KPIs working closely with the overall US and global development operations teams.
Coordinate with the US and global development operations leadership teams to determine local vehicle fleet aligning with test requests, staffing, shifts and other influencing factors.
Vehicle Allocation, Maintenance & Update Management (30%)
Manage the service team to ensure that the vehicle fleet meets the target uptime goals.
Ensure that the vehicles are updated and loaded with the proper software, hardware and map configurations in alignment with development test needs.
Ensure sufficiency of infrastructure, tools, procedures and documentation for service personnel to maintain the vehicle fleet.
Assess needs and ensure that the local infrastructure (including on/off‑site charging) is sufficient to meet the needs for efficient fleet operation.
Lead and develop a team of safety drivers along with their leads / coordinators, service technicians, and support staff.
Responsible for performance reviews, career development plans, merit planning and providing regular feedback to the reporting team.
Coordinate with global and US teams, particularly other ADMT vehicle test facilities, to plan activities and adopt best practices.
Draft and deliver regular executive‑level reports/reporting to customers and stakeholders (partners, mentors, department heads, and top executives).
Coordinate with the US Development Manager on staffing plans – support the recruiting process in coordination with HR.
Monitor safety driver performance and take corrective actions when needed.
Ensure that drivers and technicians receive sufficient training to ensure safe operations and high‑quality outcomes – coordinate with the training teams to close gaps where needed.
Foster a culture of safety, accountability, and continuous improvement.
Qualification and Skills Requirements Years of Relevant Work Experience
5+ years
3+ years of operations or people management experience
Education Required
Associate’s Degree or equivalent
Bachelor’s Degree
Required General Skills
Excellent people leadership skills with ability to lead under time pressure
Excellent verbal and written communications
Strong problem‑solving skills with ability to work on resolving multiple issues simultaneously
Great organizational skills and ability to handle projects independently
Ability to work cross‑functionally across product, engineering, safety, facilities, service teams and more
Conceptual thinking skills combined with a strong attention to detail.
Flexibility to accommodate change and thrive amid ambiguity.
Specialized Skills Required
Experience in vehicle fleet management or service operations
Knowledge of vehicle testing life cycles (on‑road and closed track)
Strong mechanical aptitude and working knowledge of vehicle systems, components, and design characteristics
Experienced in data analysis methods and reporting of operations metrics
Physical ability to drive a vehicle
Experience in automotive industry
Experience in Autonomous Vehicle Industry
Experience in customer service
Proficiency in Microsoft Office (or equivalent) and use of web‑based tools
Work Flexibility and Compensation Data Work Flexibility
Ready and able to travel (international and domestic) to remote offices, training facilities or other testing cities subject to business needs
Ability to adhere to a flexible work schedule to accommodate collaboration with global teams distributed across multiple time zones
Ability to work in shifts (with advance notice provided)
Compensation Data In Los Angeles, CA, the salary
range
for this role will be $110,000 - $130,000, depending on education and years of relevant experience.
Salary is determined by geographical location and adjusted accordingly.
Benefits Other benefits for this position include:
Eligibility for annual performance bonus
401(k), with company match
Defined contribution retirement program.
Company lease car program
Paid time off
Act as an owner
Be a pioneer
Grow personally
Live integrity & compliance
Perform together
Think ahead
Equal Opportunity Employer ADMT is an Equal Opportunity Employer. We welcome and encourage applicants from all backgrounds, and do not discriminate based on race, sex, age, disability, sexual orientation, national origin, religion, color, gender identity/expression, marital status, veteran status, or any other characteristics protected by applicable laws.
This role description is a guideline and does not create contractual rights between the Company and any of its applicants. The Company does not enter into any type of employment contract, implied or written, with its applicants regarding job security.
This Organization participates in E‑Verify. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing.
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Development Hub Operations Manager - Autonomous Driving
role at
Volkswagen of America, Inc
Overview As ADMT, we develop and realize fully autonomous mobility and transportation services. Our mission is to make mobility‑and transportation‑as‑a‑service safe, accessible, and most attractive for society. For that, we cover the entire ground from strategy and business development, software development and end‑to‑end integration, fleet operations to next‑generation self‑driving systems.
The
Development Hub Operations Manager
-
Los Angeles
is responsible for the safe, efficient and reliable deployment and maintenance of the autonomous vehicle fleet at the assigned hub location within the Volkswagen Group’s Autonomous Driving, Mobility and Transport (ADMT) business unit. This role combines operational leadership, technical coordination, and team management to support the successful execution of autonomous vehicle testing in a dynamic and fast‑paced environment.
Role Responsibilities Operations Management (40%)
Manage the vehicle fleet (typically ranging from 10 to 100 vehicles) that is allocated to the hub.
Manage day‑to‑day hub operations including vehicle dispatch, charging, cleaning, and maintenance – note that these may span multiple shifts within each day.
Monitor and report on vehicle uptime, fleet operations performance and safety metrics, and take corrective actions as needed.
Ensure vehicles meet safety, cleanliness, and readiness standards.
Review incoming test requests and ensure that the overall hub service, shifts, vehicle allocation, people assignment and shift schedules fulfill company and program objectives.
Incorporate local environment, event, traffic and related conditions in the dispatching and planning for the vehicle missions.
Lead the implementation of the on‑site incident response protocols and coordinate with the operations and technical leadership to determine next steps associated with fleet management and local communications with first responders, police, emergency services, etc.
Support the development and monitoring of hub operations KPIs working closely with the overall US and global development operations teams.
Coordinate with the US and global development operations leadership teams to determine local vehicle fleet aligning with test requests, staffing, shifts and other influencing factors.
Vehicle Allocation, Maintenance & Update Management (30%)
Manage the service team to ensure that the vehicle fleet meets the target uptime goals.
Ensure that the vehicles are updated and loaded with the proper software, hardware and map configurations in alignment with development test needs.
Ensure sufficiency of infrastructure, tools, procedures and documentation for service personnel to maintain the vehicle fleet.
Assess needs and ensure that the local infrastructure (including on/off‑site charging) is sufficient to meet the needs for efficient fleet operation.
Lead and develop a team of safety drivers along with their leads / coordinators, service technicians, and support staff.
Responsible for performance reviews, career development plans, merit planning and providing regular feedback to the reporting team.
Coordinate with global and US teams, particularly other ADMT vehicle test facilities, to plan activities and adopt best practices.
Draft and deliver regular executive‑level reports/reporting to customers and stakeholders (partners, mentors, department heads, and top executives).
Coordinate with the US Development Manager on staffing plans – support the recruiting process in coordination with HR.
Monitor safety driver performance and take corrective actions when needed.
Ensure that drivers and technicians receive sufficient training to ensure safe operations and high‑quality outcomes – coordinate with the training teams to close gaps where needed.
Foster a culture of safety, accountability, and continuous improvement.
Qualification and Skills Requirements Years of Relevant Work Experience
5+ years
3+ years of operations or people management experience
Education Required
Associate’s Degree or equivalent
Bachelor’s Degree
Required General Skills
Excellent people leadership skills with ability to lead under time pressure
Excellent verbal and written communications
Strong problem‑solving skills with ability to work on resolving multiple issues simultaneously
Great organizational skills and ability to handle projects independently
Ability to work cross‑functionally across product, engineering, safety, facilities, service teams and more
Conceptual thinking skills combined with a strong attention to detail.
Flexibility to accommodate change and thrive amid ambiguity.
Specialized Skills Required
Experience in vehicle fleet management or service operations
Knowledge of vehicle testing life cycles (on‑road and closed track)
Strong mechanical aptitude and working knowledge of vehicle systems, components, and design characteristics
Experienced in data analysis methods and reporting of operations metrics
Physical ability to drive a vehicle
Experience in automotive industry
Experience in Autonomous Vehicle Industry
Experience in customer service
Proficiency in Microsoft Office (or equivalent) and use of web‑based tools
Work Flexibility and Compensation Data Work Flexibility
Ready and able to travel (international and domestic) to remote offices, training facilities or other testing cities subject to business needs
Ability to adhere to a flexible work schedule to accommodate collaboration with global teams distributed across multiple time zones
Ability to work in shifts (with advance notice provided)
Compensation Data In Los Angeles, CA, the salary
range
for this role will be $110,000 - $130,000, depending on education and years of relevant experience.
Salary is determined by geographical location and adjusted accordingly.
Benefits Other benefits for this position include:
Eligibility for annual performance bonus
401(k), with company match
Defined contribution retirement program.
Company lease car program
Paid time off
Act as an owner
Be a pioneer
Grow personally
Live integrity & compliance
Perform together
Think ahead
Equal Opportunity Employer ADMT is an Equal Opportunity Employer. We welcome and encourage applicants from all backgrounds, and do not discriminate based on race, sex, age, disability, sexual orientation, national origin, religion, color, gender identity/expression, marital status, veteran status, or any other characteristics protected by applicable laws.
This role description is a guideline and does not create contractual rights between the Company and any of its applicants. The Company does not enter into any type of employment contract, implied or written, with its applicants regarding job security.
This Organization participates in E‑Verify. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing.
#J-18808-Ljbffr