RMS Companies
The Resident Experience Coordinator creates a welcoming atmosphere, assists residents, and provides tours for new prospects. This role enhances the luxury apartment experience by applying RMS Companies' hospitality expertise to create a hotel-like experience for renters. The Resident Experience Coordinator reports to the Property Manager.
Role Responsibilities
Act as a professional, enthusiastic, and courteous ambassador of the building and RMS brand
Plan and host resident events
Give tours of the building and units to prospective renters – both walk-ins and appointments
Work in coordination with leasing administrators in Headquarters office to secure leases and fill vacancies
Assist and welcome residents moving into the building
Monitor the building for maintenance needs and communicate to Maintenance Staff
Monitor inbound email, social, and telephone inquiries and respond in a timely manner with the requested information – track and organize all information
Work with the back-office staff on any payment issues
Organize mail & packages
Enforce community rules
Establish partnerships and engage the local community
Handle ad-hoc tasks as needed
Role Requirements
Hospitality experience preferred
Outgoing personality
Positive energy and willingness to learn
Training will be provided
This is a full-time position, and candidates will be required to work weekends and night shifts
Must be available to work 3pm-11:30pm and 3:30pm-12:30am shifts.
Seniority level Entry level
Employment type Full-time
Job function Other
Get notified about new Resident Coordinator jobs in
New Haven, CT .
Referrals increase your chances of interviewing at RMS Companies by 2x
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Role Responsibilities
Act as a professional, enthusiastic, and courteous ambassador of the building and RMS brand
Plan and host resident events
Give tours of the building and units to prospective renters – both walk-ins and appointments
Work in coordination with leasing administrators in Headquarters office to secure leases and fill vacancies
Assist and welcome residents moving into the building
Monitor the building for maintenance needs and communicate to Maintenance Staff
Monitor inbound email, social, and telephone inquiries and respond in a timely manner with the requested information – track and organize all information
Work with the back-office staff on any payment issues
Organize mail & packages
Enforce community rules
Establish partnerships and engage the local community
Handle ad-hoc tasks as needed
Role Requirements
Hospitality experience preferred
Outgoing personality
Positive energy and willingness to learn
Training will be provided
This is a full-time position, and candidates will be required to work weekends and night shifts
Must be available to work 3pm-11:30pm and 3:30pm-12:30am shifts.
Seniority level Entry level
Employment type Full-time
Job function Other
Get notified about new Resident Coordinator jobs in
New Haven, CT .
Referrals increase your chances of interviewing at RMS Companies by 2x
#J-18808-Ljbffr