DSV - Global Transport and Logistics
Operations Manager (PM Shift)
DSV - Global Transport and Logistics, Greensboro, North Carolina, us, 27497
Company Overview
DSV – Global transport and logistics is the world’s third largest supplier of global solutions within transport and logistics. We add value to customers’ entire supply chain by transporting, storing, packaging, re‑packaging, processing and clearing all types of goods across more than 80 countries.
Location & Contact
Greensboro, USA – 100 S Swing Rd
Division & Title
Solutions – Operations Manager (PM Shift) Full Time
Position Summary
Under the General Manager’s direction, the Operations Manager supervises day‑to‑day site operations, including warehousing, receiving, shipping and equipment management. Responsibilities include planning inbound/outbound volume, managing space utilization, and driving continuous improvement initiatives while maintaining safety, quality and cost objectives.
Essential Duties & Responsibilities
Develop and enforce safe, profitable systems and procedures for operations, equipment and products. Meet productivity and service goals and comply with client SLAs. Lead continuous improvement efforts and propose cost‑saving measures. Maintain client KPI compliance and quality system requirements. Hire, train, develop and evaluate staff; conduct performance appraisals and address performance issues. Collaborate with Human Resources on hiring, training, and professional development programs. Convey critical operational information to senior management and client representatives. Plan daily schedules, assess priorities, and assign duties to warehouse staff. Oversee space management, equipment usage, and staffing adjustments. Ensure effective training and adherence to SOPs for all team members. Maintain high motivation and focus on customer satisfaction. Conduct routine staff meetings to review work activities. Administer and manage information systems, including WMS, and support IT procurement and training. Manage customer service standards, coordinate supplier/customer visits, and promote positive client relationships. Support forecasting, budgeting, and performance controls to meet cost, revenue and profit targets. Maintain sanitation, maintenance, security, housekeeping, safety and equipment standards. Drive proactive safety culture and audit compliance with safety, security and quality principles.
Qualifications
Bachelor’s degree preferred; high school diploma or GED required. 7+ years in logistics/distribution or related environment. 5+ years in a supervisory role. Proficiency in Microsoft Office and applicable WMS systems. English communication fluency at all levels.
Skills & Abilities
Leadership, supervisory and planning skills. Strong attention to detail, accuracy and timely job completion. Excellent organizational and personnel skills. Effective communication, written and oral. Flexibility to work nights and weekends as required. Adaptability to a fast‑paced work environment.
Core Competencies
Accountability, business acumen, communication, customer orientation, problem solving, drive for results, change management, empowerment, leadership excellence.
Physical Demands
Occasional lifting 21–50 pounds, bending, walking, standing and reaching.
Work Environment
Low to moderate noise, minimal exposure to fumes or airborne particles.
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Equal Employment Opportunity Statement
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while applying, please contact Human Resources at
hr@us.dsv.com .
Compensation
Base pay: $90,000 - $100,000 per year.
Application Process
DSV does not accept unsolicited agency resumes. Please disregard unsolicited resumes sent to our website, employee email addresses or Human Resources contacts. DSV will not be responsible for agency fees. Unsolicited resumes will be considered property of DSV and will be processed accordingly without fees.
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DSV – Global transport and logistics is the world’s third largest supplier of global solutions within transport and logistics. We add value to customers’ entire supply chain by transporting, storing, packaging, re‑packaging, processing and clearing all types of goods across more than 80 countries.
Location & Contact
Greensboro, USA – 100 S Swing Rd
Division & Title
Solutions – Operations Manager (PM Shift) Full Time
Position Summary
Under the General Manager’s direction, the Operations Manager supervises day‑to‑day site operations, including warehousing, receiving, shipping and equipment management. Responsibilities include planning inbound/outbound volume, managing space utilization, and driving continuous improvement initiatives while maintaining safety, quality and cost objectives.
Essential Duties & Responsibilities
Develop and enforce safe, profitable systems and procedures for operations, equipment and products. Meet productivity and service goals and comply with client SLAs. Lead continuous improvement efforts and propose cost‑saving measures. Maintain client KPI compliance and quality system requirements. Hire, train, develop and evaluate staff; conduct performance appraisals and address performance issues. Collaborate with Human Resources on hiring, training, and professional development programs. Convey critical operational information to senior management and client representatives. Plan daily schedules, assess priorities, and assign duties to warehouse staff. Oversee space management, equipment usage, and staffing adjustments. Ensure effective training and adherence to SOPs for all team members. Maintain high motivation and focus on customer satisfaction. Conduct routine staff meetings to review work activities. Administer and manage information systems, including WMS, and support IT procurement and training. Manage customer service standards, coordinate supplier/customer visits, and promote positive client relationships. Support forecasting, budgeting, and performance controls to meet cost, revenue and profit targets. Maintain sanitation, maintenance, security, housekeeping, safety and equipment standards. Drive proactive safety culture and audit compliance with safety, security and quality principles.
Qualifications
Bachelor’s degree preferred; high school diploma or GED required. 7+ years in logistics/distribution or related environment. 5+ years in a supervisory role. Proficiency in Microsoft Office and applicable WMS systems. English communication fluency at all levels.
Skills & Abilities
Leadership, supervisory and planning skills. Strong attention to detail, accuracy and timely job completion. Excellent organizational and personnel skills. Effective communication, written and oral. Flexibility to work nights and weekends as required. Adaptability to a fast‑paced work environment.
Core Competencies
Accountability, business acumen, communication, customer orientation, problem solving, drive for results, change management, empowerment, leadership excellence.
Physical Demands
Occasional lifting 21–50 pounds, bending, walking, standing and reaching.
Work Environment
Low to moderate noise, minimal exposure to fumes or airborne particles.
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Equal Employment Opportunity Statement
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while applying, please contact Human Resources at
hr@us.dsv.com .
Compensation
Base pay: $90,000 - $100,000 per year.
Application Process
DSV does not accept unsolicited agency resumes. Please disregard unsolicited resumes sent to our website, employee email addresses or Human Resources contacts. DSV will not be responsible for agency fees. Unsolicited resumes will be considered property of DSV and will be processed accordingly without fees.
#J-18808-Ljbffr