Landing Gear Technologies, LLC
2 days ago Be among the first 25 applicants
Direct message the job poster from Landing Gear Technologies, LLC
Director of Human Resources at LGT Landing Gear Technologies Company Description
Landing Gear Technologies, LLC is a leading aerospace maintenance, repair, and overhaul (MRO) provider specializing in landing gear systems and various aircraft components. With a dedication to fine workmanship and attention to detail, the company ensures high-quality services backed by the best warranty in the industry. Operating from a 128,000 sq. ft. state‑of‑the‑art facility in Miami, FL, the team efficiently manages a variety of in‑house capabilities, minimizing outsourcing. Their experienced and well‑trained staff prioritize timely and efficient fulfillment of customer needs. To learn more about their wide range of services, visit www.LGT.aero.
Role Description
This is a full‑time, on‑site Customer Service Representative role located in Miami, FL. The Customer Service Representative will be responsible for addressing customer inquiries, providing exceptional support, ensuring customer satisfaction, and enhancing the overall customer experience. Day‑to‑day tasks include responding to customer queries via various communication channels, resolving complaints, and collaborating with internal teams to ensure quality service. Building and maintaining strong customer relationships is a key aspect of this role.
Qualifications
Proficiency in Customer Service, Customer Support, and ensuring Customer Satisfaction
Ability to enhance Customer Experience and maintain positive customer relationships
Strong interpersonal and communication skills, both verbal and written
Excellent problem‑solving and conflict resolution abilities
Organizational and time management skills to handle multiple tasks efficiently
Previous experience in the aerospace MRO industry is a plus
Proficiency in using customer service software and tools
High school diploma or equivalent; additional certifications or degrees are advantageous
Seniority level
Entry level
Employment type
Full‑time
Aviation and Aerospace Component Manufacturing
Referrals increase your chances of interviewing at Landing Gear Technologies, LLC by 2x
#J-18808-Ljbffr
Direct message the job poster from Landing Gear Technologies, LLC
Director of Human Resources at LGT Landing Gear Technologies Company Description
Landing Gear Technologies, LLC is a leading aerospace maintenance, repair, and overhaul (MRO) provider specializing in landing gear systems and various aircraft components. With a dedication to fine workmanship and attention to detail, the company ensures high-quality services backed by the best warranty in the industry. Operating from a 128,000 sq. ft. state‑of‑the‑art facility in Miami, FL, the team efficiently manages a variety of in‑house capabilities, minimizing outsourcing. Their experienced and well‑trained staff prioritize timely and efficient fulfillment of customer needs. To learn more about their wide range of services, visit www.LGT.aero.
Role Description
This is a full‑time, on‑site Customer Service Representative role located in Miami, FL. The Customer Service Representative will be responsible for addressing customer inquiries, providing exceptional support, ensuring customer satisfaction, and enhancing the overall customer experience. Day‑to‑day tasks include responding to customer queries via various communication channels, resolving complaints, and collaborating with internal teams to ensure quality service. Building and maintaining strong customer relationships is a key aspect of this role.
Qualifications
Proficiency in Customer Service, Customer Support, and ensuring Customer Satisfaction
Ability to enhance Customer Experience and maintain positive customer relationships
Strong interpersonal and communication skills, both verbal and written
Excellent problem‑solving and conflict resolution abilities
Organizational and time management skills to handle multiple tasks efficiently
Previous experience in the aerospace MRO industry is a plus
Proficiency in using customer service software and tools
High school diploma or equivalent; additional certifications or degrees are advantageous
Seniority level
Entry level
Employment type
Full‑time
Aviation and Aerospace Component Manufacturing
Referrals increase your chances of interviewing at Landing Gear Technologies, LLC by 2x
#J-18808-Ljbffr