ACL Digital
Role: Desktop Support / IT Support Specialist
Location: Bridgeport, WV
Type: Contract
Duration: Long Term
Responsibilities and Qualifications:
Demonstrates initiative and possesses strong time management skills.
Efficiently manages ticket queues while providing support to onsite staff.
Proficient in administrating and maintaining Windows Server 2016 and above.
Possesses a high level of knowledge in supporting and managing desktop operating systems and applications.
Manages email administration tasks, including user management, account configuration, password resets, and troubleshooting login, profile, and permission issues.
Capable of troubleshooting and triaging monitoring system alerts for system and networking environments.
Strong understanding and experience in domain functionality, Active Directory services, Group Policy, DNS, and DHCP.
Skilled in troubleshooting Windows and Mobile OS-related hardware and software issues.
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Demonstrates initiative and possesses strong time management skills.
Efficiently manages ticket queues while providing support to onsite staff.
Proficient in administrating and maintaining Windows Server 2016 and above.
Possesses a high level of knowledge in supporting and managing desktop operating systems and applications.
Manages email administration tasks, including user management, account configuration, password resets, and troubleshooting login, profile, and permission issues.
Capable of troubleshooting and triaging monitoring system alerts for system and networking environments.
Strong understanding and experience in domain functionality, Active Directory services, Group Policy, DNS, and DHCP.
Skilled in troubleshooting Windows and Mobile OS-related hardware and software issues.
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