US Tech Solutions
Information Technology Support Specialist
US Tech Solutions, Bridgeport, West Virginia, United States, 26630
This range is provided by US Tech Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $35.00/hr - $40.00/hr
Direct message the job poster from US Tech Solutions
We design, build, and fly advanced aircraft and enabling technologies. We are searching for a talented and self‑motivated IT Support Specialist to help us advance the future of flight.
As an IT Support Specialist, you will play a crucial role in ensuring the smooth operation and security of our IT infrastructure.
You will maintain and improve the technical systems of our company to ensure all employees have the technology they need to complete their work, and the organization’s important files and information remain safe and intact.
You will provide technical support to our staff, manage and maintain our systems, and contribute to the development of our IT processes and strategies.
Job Description
Demonstrates initiative and possesses strong time management skills.
Efficiently manages ticket queues while providing support to onsite staff.
Proficient in administrating and maintaining Windows Server 2016 and above.
Possesses a high level of knowledge in supporting and managing desktop operating systems and applications.
Manages email administration tasks, including user management, account configuration, password resets, and troubleshooting login, profile, and permission issues.
Capable of troubleshooting and triaging monitoring system alerts for system and networking environments.
Basic virtualization administration skills, including rebooting virtual machines, resource allocation, and basic architecture knowledge.
Strong understanding and experience in domain functionality, Active Directory services, Group Policy, DNS, and DHCP.
Skilled in troubleshooting Windows and Mobile OS‑related hardware and software issues.
Proficient in troubleshooting Remote Desktop Services and VPN (SSL and IPSec).
Able to troubleshoot Office 365 products (Exchange/SharePoint/OneDrive/Teams) using GUI and PowerShell.
Familiar with patch and vulnerability management.
Experience with Microsoft Autopilot.
Intermediate knowledge of Backup Solutions.
Proficient in troubleshooting common remote solutions such as RDP.
Basic understanding of core network components.
Maintains standards and documentation as products and technologies evolve.
Proficient in audio/visual (A/V) skills, including troubleshooting and supporting A/V equipment and systems.
Education/experience typically acquired through advanced education (e.g. Bachelor) or an equivalent combination of education and experience (e.g. 4 years’ related work experience).
Minimum 1 year in IT (helpdesk/service desk/MSP)
Preferred Requirements
Security+ (CompTIA Security+)
MS-900 / AZ-900
Previous experience in a fast‑paced environment, such as an MSP, is a plus
Strong understanding and experience in domain functionality, Active Directory services, Group Policy, DNS, and DHCP.
Skilled in troubleshooting Windows and Mobile OS‑related hardware and software issues.
Proficient in troubleshooting Remote Desktop Services and VPN (SSL and IPSec).
Able to troubleshoot Office 365 products (Exchange/SharePoint/OneDrive/Teams) using GUI and PowerShell.
Familiar with patch and vulnerability management.
Experience with Microsoft AutoPilot.
Intermediate knowledge of Backup Solutions.
Proficient in troubleshooting common remote solutions such as RDP.
Basic understanding of core network components.
Maintains standards and documentation as products and technologies evolve.
Proficient in audio/visual (A/V) skills, including troubleshooting and supporting A/V equipment and systems.
About US Tech Solutions US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit
www.ustechsolutions.com .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details Name: Sharath Sai
Internal ID: 25-55327
Seniority level Associate
Employment type Contract
Job function Information Technology
Industries Aviation and Aerospace Component Manufacturing, Defense and Space Manufacturing, and Engineering Services
Referrals increase your chances of interviewing at US Tech Solutions by 2x
Get notified about new Information Technology Support Specialist jobs in
Bridgeport, WV .
Southern, WV $26,000.00-$30,000.00 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Base pay range $35.00/hr - $40.00/hr
Direct message the job poster from US Tech Solutions
We design, build, and fly advanced aircraft and enabling technologies. We are searching for a talented and self‑motivated IT Support Specialist to help us advance the future of flight.
As an IT Support Specialist, you will play a crucial role in ensuring the smooth operation and security of our IT infrastructure.
You will maintain and improve the technical systems of our company to ensure all employees have the technology they need to complete their work, and the organization’s important files and information remain safe and intact.
You will provide technical support to our staff, manage and maintain our systems, and contribute to the development of our IT processes and strategies.
Job Description
Demonstrates initiative and possesses strong time management skills.
Efficiently manages ticket queues while providing support to onsite staff.
Proficient in administrating and maintaining Windows Server 2016 and above.
Possesses a high level of knowledge in supporting and managing desktop operating systems and applications.
Manages email administration tasks, including user management, account configuration, password resets, and troubleshooting login, profile, and permission issues.
Capable of troubleshooting and triaging monitoring system alerts for system and networking environments.
Basic virtualization administration skills, including rebooting virtual machines, resource allocation, and basic architecture knowledge.
Strong understanding and experience in domain functionality, Active Directory services, Group Policy, DNS, and DHCP.
Skilled in troubleshooting Windows and Mobile OS‑related hardware and software issues.
Proficient in troubleshooting Remote Desktop Services and VPN (SSL and IPSec).
Able to troubleshoot Office 365 products (Exchange/SharePoint/OneDrive/Teams) using GUI and PowerShell.
Familiar with patch and vulnerability management.
Experience with Microsoft Autopilot.
Intermediate knowledge of Backup Solutions.
Proficient in troubleshooting common remote solutions such as RDP.
Basic understanding of core network components.
Maintains standards and documentation as products and technologies evolve.
Proficient in audio/visual (A/V) skills, including troubleshooting and supporting A/V equipment and systems.
Education/experience typically acquired through advanced education (e.g. Bachelor) or an equivalent combination of education and experience (e.g. 4 years’ related work experience).
Minimum 1 year in IT (helpdesk/service desk/MSP)
Preferred Requirements
Security+ (CompTIA Security+)
MS-900 / AZ-900
Previous experience in a fast‑paced environment, such as an MSP, is a plus
Strong understanding and experience in domain functionality, Active Directory services, Group Policy, DNS, and DHCP.
Skilled in troubleshooting Windows and Mobile OS‑related hardware and software issues.
Proficient in troubleshooting Remote Desktop Services and VPN (SSL and IPSec).
Able to troubleshoot Office 365 products (Exchange/SharePoint/OneDrive/Teams) using GUI and PowerShell.
Familiar with patch and vulnerability management.
Experience with Microsoft AutoPilot.
Intermediate knowledge of Backup Solutions.
Proficient in troubleshooting common remote solutions such as RDP.
Basic understanding of core network components.
Maintains standards and documentation as products and technologies evolve.
Proficient in audio/visual (A/V) skills, including troubleshooting and supporting A/V equipment and systems.
About US Tech Solutions US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit
www.ustechsolutions.com .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details Name: Sharath Sai
Internal ID: 25-55327
Seniority level Associate
Employment type Contract
Job function Information Technology
Industries Aviation and Aerospace Component Manufacturing, Defense and Space Manufacturing, and Engineering Services
Referrals increase your chances of interviewing at US Tech Solutions by 2x
Get notified about new Information Technology Support Specialist jobs in
Bridgeport, WV .
Southern, WV $26,000.00-$30,000.00 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr