Hirewell
Job Title: Contractor — CMMC Desktop Site Migration Support Technician
Duration: 3 months (with potential extension)
Overview:
Seeking multiple experienced desktop support contractors to assist with site migrations as part of a CMMC (Cybersecurity Maturity Model Certification) domain transition initiative. Technicians will perform hands‑on migration tasks and provide end‑user support to transition PCs and user accounts to a new secure domain across various sites.
Core Responsibilities:
Perform end-user PC migrations following defined checklists and workflows.
Back up and restore user profiles and data.
Use PowerShell scripts and migration tools to move systems to a new Active Directory domain.
Validate application and system functionality after migration.
Coordinate device handoffs and returns with on-site team members.
Provide post-migration walk-throughs for users (login changes, MFA setup, profile differences).
Maintain daily progress logs and elevate issues to migration leads.
Support hardware preparation, imaging, and PXE booting when needed.
Required Skills & Experience:
3+ years of hands‑on desktop support or IT field technician experience.
Strong knowledge of Windows 10/11, Active Directory, and enterprise IT tools.
Experience with domain migrations, site cutovers, or IT transitions preferred.
Familiarity with IT workflows, backup utilities, and PowerShell.
Excellent communication skills and professionalism in user-facing situations.
Ability to follow structured processes and accurately document work.
Additional Details:
Schedule: Must be able to work evenings and weekends during cutovers.
Travel: Up to 90% may be required to major cities; expenses reimbursed. Some travel outside the U.S. may be needed for specific site activities. If in Los Angeles travel will be lower.
Spanish-speaking is a plus.
Ideal Candidate: A reliable, customer‑focused desktop support technician with strong Windows and domain migration experience who can follow detailed procedures, communicate clearly with end users, and work effectively in a fast‑paced environment with variable hours.
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Core Responsibilities:
Perform end-user PC migrations following defined checklists and workflows.
Back up and restore user profiles and data.
Use PowerShell scripts and migration tools to move systems to a new Active Directory domain.
Validate application and system functionality after migration.
Coordinate device handoffs and returns with on-site team members.
Provide post-migration walk-throughs for users (login changes, MFA setup, profile differences).
Maintain daily progress logs and elevate issues to migration leads.
Support hardware preparation, imaging, and PXE booting when needed.
Required Skills & Experience:
3+ years of hands‑on desktop support or IT field technician experience.
Strong knowledge of Windows 10/11, Active Directory, and enterprise IT tools.
Experience with domain migrations, site cutovers, or IT transitions preferred.
Familiarity with IT workflows, backup utilities, and PowerShell.
Excellent communication skills and professionalism in user-facing situations.
Ability to follow structured processes and accurately document work.
Additional Details:
Schedule: Must be able to work evenings and weekends during cutovers.
Travel: Up to 90% may be required to major cities; expenses reimbursed. Some travel outside the U.S. may be needed for specific site activities. If in Los Angeles travel will be lower.
Spanish-speaking is a plus.
Ideal Candidate: A reliable, customer‑focused desktop support technician with strong Windows and domain migration experience who can follow detailed procedures, communicate clearly with end users, and work effectively in a fast‑paced environment with variable hours.
#J-18808-Ljbffr