VySystems
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Talent Acquisition Group - North America at VySystems JD:
Strong background in Helpdesk Support Engineering with proven System Administration skills in Microsoft environments
Expert level understanding of the difference between User Principal Name (UPN), PrimarySMTP, Email, Proxy Address, and Alias attributes in a M365 Hybrid Exchange environment using Azure AD as the IdP
Ability to identify Enterprise Application UniqueProxyAddress in a mixed environment for the purposes of troubleshooting Single Sign On anomalies
Hands‑on experience with Microsoft Authenticator setup and troubleshooting
Knowledge of WiFi 802.1x authentication and related configuration support
Expertise in Outlook profile creation and repair
Proficiency in login troubleshooting across desktop and enterprise systems
Familiarity with User Principal Name (UPN) changes and understanding of desktop impact during migrations
Ability to communicate clearly and manage end‑users in a professional manner during support interactions
Excellent communication skills for end‑user support and cross‑team collaboration
Demonstrated sense of urgency and ability to prioritize tasks in high‑volume migration phases
Customer‑focused mindset with strong problem‑solving abilities under tight deadlines
Experience with ticket logging, collaboration, and escalation to project managers, team leads, and senior engineers
Working knowledge of Microsoft Entra ID (Azure Active Directory) for identity troubleshooting and support
Familiarity with Active Directory concepts to assist with user access issues and permissions troubleshooting
Ability to support user account management tasks such as password resets, group membership checks, and access validation
Familiarity with Microsoft 365 (M365) applications and administration, including Exchange Online, Teams, and OneDrive
Ability to resync OneDrive and resolve synchronization issues during migrations
Hands‑on support experience with Windows 11, Apple/Mac systems, and iPhone devices
Ability to configure and troubleshoot the Outlook mobile app across iOS and Android platforms
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Referrals increase your chances of interviewing at VySystems by 2x
Get notified about new Desktop Support Specialist jobs in
Los Angeles, CA .
Beverly Hills, CA $30.00-$36.00 3 weeks ago
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Talent Acquisition Group - North America at VySystems JD:
Strong background in Helpdesk Support Engineering with proven System Administration skills in Microsoft environments
Expert level understanding of the difference between User Principal Name (UPN), PrimarySMTP, Email, Proxy Address, and Alias attributes in a M365 Hybrid Exchange environment using Azure AD as the IdP
Ability to identify Enterprise Application UniqueProxyAddress in a mixed environment for the purposes of troubleshooting Single Sign On anomalies
Hands‑on experience with Microsoft Authenticator setup and troubleshooting
Knowledge of WiFi 802.1x authentication and related configuration support
Expertise in Outlook profile creation and repair
Proficiency in login troubleshooting across desktop and enterprise systems
Familiarity with User Principal Name (UPN) changes and understanding of desktop impact during migrations
Ability to communicate clearly and manage end‑users in a professional manner during support interactions
Excellent communication skills for end‑user support and cross‑team collaboration
Demonstrated sense of urgency and ability to prioritize tasks in high‑volume migration phases
Customer‑focused mindset with strong problem‑solving abilities under tight deadlines
Experience with ticket logging, collaboration, and escalation to project managers, team leads, and senior engineers
Working knowledge of Microsoft Entra ID (Azure Active Directory) for identity troubleshooting and support
Familiarity with Active Directory concepts to assist with user access issues and permissions troubleshooting
Ability to support user account management tasks such as password resets, group membership checks, and access validation
Familiarity with Microsoft 365 (M365) applications and administration, including Exchange Online, Teams, and OneDrive
Ability to resync OneDrive and resolve synchronization issues during migrations
Hands‑on support experience with Windows 11, Apple/Mac systems, and iPhone devices
Ability to configure and troubleshoot the Outlook mobile app across iOS and Android platforms
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Referrals increase your chances of interviewing at VySystems by 2x
Get notified about new Desktop Support Specialist jobs in
Los Angeles, CA .
Beverly Hills, CA $30.00-$36.00 3 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr