Zurich Insurance
Sr. Claims Specialist (General Liability/Construction)
Zurich Insurance, New York, New York, us, 10261
Sr. Claims Specialist (General Liability/Construction)
Zurich is seeking an individual interested in growing their claims career with our General Liability team. As a Senior Claims Specialist on our IPZ International Program team you will work with a diverse group of claims professionals, hone your technical skills in GL policy interpretation and coverage analysis, and resolve single and multi‑party personal or commercial line claims of moderate to high exposure and complexity within specific authority limits, delivering a customer‑centric claims service.
Responsibilities
Handle single and multi‑party personal or commercial line claims of moderate to high exposure and complexity.
Collaborate and develop partnerships with internal and external contacts including customers, vendors, suppliers, and brokers to provide a quality claims experience.
Apply established protocols and industry best practices to ensure efficient, effective claims handling while maintaining a customer‑centric approach.
Learn and develop knowledge of company protocols and industry best practices.
Basic Qualifications
Bachelor’s Degree and 6 or more years of experience in the Claims and/or Litigation Management area.
High School Diploma Equivalent and 8 or more years of experience in the Claims and/or Litigation Management area.
Juris Doctor and 2 or more years of experience in the Claims and/or Litigation Management area.
Zurich Certified Insurance Apprentice, including an associate degree with 6 or more years of experience in the Claims and/or Litigation Management area.
Completion of Zurich Claims Training Program and 6 or more years of experience in the Claims and/or Litigation Management area.
Must obtain and maintain required adjuster license(s).
Microsoft Office experience.
Knowledge of insurance regulations, markets, and products.
Preferred Qualifications
Commercial General Liability claims handling experience including litigated and severity injury claims.
Extensive litigation experience.
Construction experience handling Bodily Injury and Property Damage wrap‑up policies.
Currently hold an active adjusters license.
Experience collaborating across work groups and building strong relationships.
Understands claims adjustment process and can determine scope/exposure for losses.
Understands use of vendors and litigation strategy development.
Understands and applies financial and actuarial/reserving concepts.
Familiarity with negotiation strategies and experience suggesting alternative approaches.
Negotiation skills.
Organizational and time‑management skills.
Microsoft Office proficiency.
Customer service experience.
Strong analytical, critical thinking, and problem‑solving skills.
Strong verbal and written communication skills.
Location This position will work from one of the following office locations: Rocky Hill, CT; Atlanta, GA; Schaumburg, IL; Maitland, FL; Parsippany, NJ; New York, NY.
Salary Starting salary range: $72,800.00 – $119,200.00. Other compensation may include short‑term incentive bonuses and merit increases in accordance with local law.
Remote Working Hybrid
Benefits Zurich maintains a comprehensive employee benefits package for employees and eligible dependents, along with competitive compensation.
Equal Opportunity Zurich is an Equal Opportunity Employer. We do not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status. EOE disability/vet.
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Responsibilities
Handle single and multi‑party personal or commercial line claims of moderate to high exposure and complexity.
Collaborate and develop partnerships with internal and external contacts including customers, vendors, suppliers, and brokers to provide a quality claims experience.
Apply established protocols and industry best practices to ensure efficient, effective claims handling while maintaining a customer‑centric approach.
Learn and develop knowledge of company protocols and industry best practices.
Basic Qualifications
Bachelor’s Degree and 6 or more years of experience in the Claims and/or Litigation Management area.
High School Diploma Equivalent and 8 or more years of experience in the Claims and/or Litigation Management area.
Juris Doctor and 2 or more years of experience in the Claims and/or Litigation Management area.
Zurich Certified Insurance Apprentice, including an associate degree with 6 or more years of experience in the Claims and/or Litigation Management area.
Completion of Zurich Claims Training Program and 6 or more years of experience in the Claims and/or Litigation Management area.
Must obtain and maintain required adjuster license(s).
Microsoft Office experience.
Knowledge of insurance regulations, markets, and products.
Preferred Qualifications
Commercial General Liability claims handling experience including litigated and severity injury claims.
Extensive litigation experience.
Construction experience handling Bodily Injury and Property Damage wrap‑up policies.
Currently hold an active adjusters license.
Experience collaborating across work groups and building strong relationships.
Understands claims adjustment process and can determine scope/exposure for losses.
Understands use of vendors and litigation strategy development.
Understands and applies financial and actuarial/reserving concepts.
Familiarity with negotiation strategies and experience suggesting alternative approaches.
Negotiation skills.
Organizational and time‑management skills.
Microsoft Office proficiency.
Customer service experience.
Strong analytical, critical thinking, and problem‑solving skills.
Strong verbal and written communication skills.
Location This position will work from one of the following office locations: Rocky Hill, CT; Atlanta, GA; Schaumburg, IL; Maitland, FL; Parsippany, NJ; New York, NY.
Salary Starting salary range: $72,800.00 – $119,200.00. Other compensation may include short‑term incentive bonuses and merit increases in accordance with local law.
Remote Working Hybrid
Benefits Zurich maintains a comprehensive employee benefits package for employees and eligible dependents, along with competitive compensation.
Equal Opportunity Zurich is an Equal Opportunity Employer. We do not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status. EOE disability/vet.
#J-18808-Ljbffr