Stiles Machinery
Import Traffic Coordinator
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Stiles Machinery
Stiles has been helping manufacturers nationwide increase their efficiency and productivity for more than 50 years. Our world‑class machinery, expert support team, extensive parts inventory, upgrade capabilities, and accredited training program allow us to build solutions around our customers’ needs.
Job Details The Import‑Export Coordinator is responsible for managing all aspects of international parts shipments, ensuring timely and efficient transportation from origin to destination. The role oversees compliance with import and export regulations, prepares and processes shipping documentation, and coordinates with carriers, customs brokers, and internal teams to resolve issues and maintain accurate records. By combining strong organizational skills with regulatory knowledge, the Import‑Export Coordinator supports smooth logistics operations and delivers exceptional service to internal and external stakeholders.
Essential Functions Shipment Coordination & Tracking
Coordinate and monitor international shipments from origin to destination.
Track shipments and provide timely status updates to internal departments.
Resolve any issues or delays in the shipping process to maintain delivery timelines.
Documentation & Compliance
Prepare and process shipping documentation, including bills of lading and commercial invoices.
Ensure compliance with all import/export legal and regulatory requirements.
Maintain accurate records of all international incoming shipments and related documentation.
Carrier & Broker Communication
Communicate with carriers, customs brokers, and other logistics partners to ensure timely delivery of goods.
Address inquiries and provide solutions to prevent delays or compliance issues.
Customer Service & Internal Support
Provide exceptional customer service to internal and external customers, as well as freight carriers.
Serve as a point of contact for shipment‑related inquiries and problem resolution.
Process Improvement
Identify opportunities to streamline import/export processes and improve efficiency.
Support implementation of best practices for documentation accuracy and regulatory compliance.
Qualifications
High School diploma or equivalent.
3+ years of experience in import or export operations.
Skills and Abilities
Microsoft Office Suite (Teams, Excel, Word).
Effective communication skills, ability to network, and problem‑solving.
Organizational skills and ability to multitask.
Preferred: SAP and Salesforce.
Preferred: UPS Worldship / FedEx Ship Manager.
Work Environment
Office / Warehouse.
Additional Details
Seniority level: Mid‑Senior level.
Employment type: Full‑time.
Job function: Management and Manufacturing.
Industry: Machinery Manufacturing.
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at
Stiles Machinery
Stiles has been helping manufacturers nationwide increase their efficiency and productivity for more than 50 years. Our world‑class machinery, expert support team, extensive parts inventory, upgrade capabilities, and accredited training program allow us to build solutions around our customers’ needs.
Job Details The Import‑Export Coordinator is responsible for managing all aspects of international parts shipments, ensuring timely and efficient transportation from origin to destination. The role oversees compliance with import and export regulations, prepares and processes shipping documentation, and coordinates with carriers, customs brokers, and internal teams to resolve issues and maintain accurate records. By combining strong organizational skills with regulatory knowledge, the Import‑Export Coordinator supports smooth logistics operations and delivers exceptional service to internal and external stakeholders.
Essential Functions Shipment Coordination & Tracking
Coordinate and monitor international shipments from origin to destination.
Track shipments and provide timely status updates to internal departments.
Resolve any issues or delays in the shipping process to maintain delivery timelines.
Documentation & Compliance
Prepare and process shipping documentation, including bills of lading and commercial invoices.
Ensure compliance with all import/export legal and regulatory requirements.
Maintain accurate records of all international incoming shipments and related documentation.
Carrier & Broker Communication
Communicate with carriers, customs brokers, and other logistics partners to ensure timely delivery of goods.
Address inquiries and provide solutions to prevent delays or compliance issues.
Customer Service & Internal Support
Provide exceptional customer service to internal and external customers, as well as freight carriers.
Serve as a point of contact for shipment‑related inquiries and problem resolution.
Process Improvement
Identify opportunities to streamline import/export processes and improve efficiency.
Support implementation of best practices for documentation accuracy and regulatory compliance.
Qualifications
High School diploma or equivalent.
3+ years of experience in import or export operations.
Skills and Abilities
Microsoft Office Suite (Teams, Excel, Word).
Effective communication skills, ability to network, and problem‑solving.
Organizational skills and ability to multitask.
Preferred: SAP and Salesforce.
Preferred: UPS Worldship / FedEx Ship Manager.
Work Environment
Office / Warehouse.
Additional Details
Seniority level: Mid‑Senior level.
Employment type: Full‑time.
Job function: Management and Manufacturing.
Industry: Machinery Manufacturing.
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