The Terminix International Company Limited Partnership
Branch Support Coordinator
The Terminix International Company Limited Partnership, Denver, Colorado, United States, 80285
****Key Performance Indicators***** Assists with achieving Customer Retention Targets* Assists with achieving NPS/ CVC Results* Assists with achieving APBITA Targets* Assists with achieving Revenue Targets* Assists with achieving AR/ DSO Targets****Principal Duties and Responsibilities****To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Responsibilities and essential job functions include but are not limited to the following:* General Admin Tasks
+ Responsible for the day to day branch administrative duties such as customer experience, billing and invoicing, maintaining system records, scheduling, sales entry, etc.
+ Responsible for Accounts Payable processes including creating POs and coding/ processing bills.
+ Responsible for Accounts Receivable processes including partnering with collection team, credit requests, refunds, and price changes, and pulling invoices as appropriate
+ Customer contract management (database, price increases, new agreements)
+ Responsible for Office Supply Inventory
+ Responsible for WDS Support (sales entry, routing, client contact info & client inventory updates)
+ Successfully supports branches in other assigned functions as delegated.* Admin/ Warehouse Tasks
+ Maintaining adequate inventories of all supplies alongside the Warehouse manager (if applicable).
+ Maintains Branch Holiday Pipeline
+ WDS Support (Sales Delivery Tickets, Replacement Tickets/ Blooming Tickets; Master Blooming Schedules.)* Admin Month End Tasks
+ Assist with Commission SOP
+ Manage/ Assist with MUR Reporting
+ Physical Inventory Processes (WDS)****Required Experience***** 3-5 years business administrative experience preferred* Skill with Google Suite Preferred* Experience supervising others preferred****Required Leadership Traits and Characteristics***** Excellent listening and communication skills* Excellent customer service skills* Skill in written and verbal communications* Skill in organisation and time management - ability to work on multiple tasks, and take direction from multiple departments at one time* Skill in providing timely and clear and concise feedback* Attention to detail and analytical skills* Customer focus and growth mindset.* Outstanding problem-solving abilities* The ability to handle stress and stress related situations.* The ability to work independently, taking the initiative.****Formal Education, Qualifications or Training***** High school diploma or GED required* 3-5 years experience in a similar administrative role preferredA career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Click
to read more about our Total Rewards Program which includes:
**Professional and Personal Growth*** Multiple avenues to grow your career* Training and development programs available* Tuition Reimbursement benefits (for FT Colleagues)* Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1* Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much moreNo problem! Click "**Introduce Yourself**" to receive alerts about opportunities that match your skills and interests.At Ambius, interior plantscaping means more than just plants. We strive to be the premier creator of healthy, productive and sustainable environments for our businesses, which enriches the work experience and delivers a productive environment enabling people to thrive.Our business is based on scientific research that demonstrates the positive benefits plants have on indoor air quality, and ultimately our health and wellbeing.Our Ambius team are the people responsible for the vibrant plant decor in hotel lobbies, the clusters of plant designs in shopping centres, the green walls you see in corporate offices and many restaurants. In summary we are responsible for providing any sized organisation with interior plantscaping which engages clients and their staff through the health benefits of plants indoors. #J-18808-Ljbffr
+ Responsible for the day to day branch administrative duties such as customer experience, billing and invoicing, maintaining system records, scheduling, sales entry, etc.
+ Responsible for Accounts Payable processes including creating POs and coding/ processing bills.
+ Responsible for Accounts Receivable processes including partnering with collection team, credit requests, refunds, and price changes, and pulling invoices as appropriate
+ Customer contract management (database, price increases, new agreements)
+ Responsible for Office Supply Inventory
+ Responsible for WDS Support (sales entry, routing, client contact info & client inventory updates)
+ Successfully supports branches in other assigned functions as delegated.* Admin/ Warehouse Tasks
+ Maintaining adequate inventories of all supplies alongside the Warehouse manager (if applicable).
+ Maintains Branch Holiday Pipeline
+ WDS Support (Sales Delivery Tickets, Replacement Tickets/ Blooming Tickets; Master Blooming Schedules.)* Admin Month End Tasks
+ Assist with Commission SOP
+ Manage/ Assist with MUR Reporting
+ Physical Inventory Processes (WDS)****Required Experience***** 3-5 years business administrative experience preferred* Skill with Google Suite Preferred* Experience supervising others preferred****Required Leadership Traits and Characteristics***** Excellent listening and communication skills* Excellent customer service skills* Skill in written and verbal communications* Skill in organisation and time management - ability to work on multiple tasks, and take direction from multiple departments at one time* Skill in providing timely and clear and concise feedback* Attention to detail and analytical skills* Customer focus and growth mindset.* Outstanding problem-solving abilities* The ability to handle stress and stress related situations.* The ability to work independently, taking the initiative.****Formal Education, Qualifications or Training***** High school diploma or GED required* 3-5 years experience in a similar administrative role preferredA career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Click
to read more about our Total Rewards Program which includes:
**Professional and Personal Growth*** Multiple avenues to grow your career* Training and development programs available* Tuition Reimbursement benefits (for FT Colleagues)* Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1* Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much moreNo problem! Click "**Introduce Yourself**" to receive alerts about opportunities that match your skills and interests.At Ambius, interior plantscaping means more than just plants. We strive to be the premier creator of healthy, productive and sustainable environments for our businesses, which enriches the work experience and delivers a productive environment enabling people to thrive.Our business is based on scientific research that demonstrates the positive benefits plants have on indoor air quality, and ultimately our health and wellbeing.Our Ambius team are the people responsible for the vibrant plant decor in hotel lobbies, the clusters of plant designs in shopping centres, the green walls you see in corporate offices and many restaurants. In summary we are responsible for providing any sized organisation with interior plantscaping which engages clients and their staff through the health benefits of plants indoors. #J-18808-Ljbffr