Rentokil Initial Hong Kong
Branch Support Coordinator
Rentokil Initial Hong Kong, Denver, Colorado, United States, 80285
Branch Support Coordinator
Apply for the Branch Support Coordinator role at Rentokil Initial Hong Kong.
Key Performance Indicators
Assists with achieving Customer Retention Targets
Assists with achieving NPS/CVC Results
Assists with achieving APBITA Targets
Assists with achieving Revenue Targets
Assists with achieving AR/DSO Targets
Principal Duties and Responsibilities
General Admin Tasks
Responsible for the day‑to‑day branch administrative duties such as customer experience, billing and invoicing, maintaining system records, scheduling, sales entry, etc.
Responsible for Accounts Payable processes including creating POs and coding/processing bills.
Responsible for Accounts Receivable processes including partnering with collection team, credit requests, refunds and price changes, and pulling invoices as appropriate.
Customer contract management (database, price increases, new agreements).
Responsible for Office Supply Inventory.
Responsible for WDS Support (sales entry, routing, client contact info & client inventory updates).
Successfully supports branches in other assigned functions as delegated.
Admin/Warehouse Tasks
Maintaining adequate inventories of all supplies alongside the Warehouse manager (if applicable).
Maintains Branch Holiday Pipeline.
WDS Support (Sales Delivery Tickets, Replacement Tickets/Blooming Tickets; Master Blooming Schedules).
Admin Month End Tasks
Assist with Commission SOP.
Manage/Assist with MUR Reporting.
Physical Inventory Processes (WDS).
Candidate Summary Required Experience
3-5 years business administrative experience preferred
Skill with Google Suite
Experience supervising others preferred
Required Leadership Traits and Characteristics
Excellent listening and communication skills
Excellent customer service skills
Skill in written and verbal communications
Skill in organisation and time management – ability to work on multiple tasks and take direction from multiple departments at one time.
Skill in providing timely, clear, and concise feedback
Attention to detail and analytical skills
Customer focus and growth mindset.
Outstanding problem‑solving abilities
The ability to handle stress and stressful situations.
The ability to work independently, taking the initiative.
Formal Education, Qualifications or Training
High school diploma or GED required
3-5 years experience in a similar administrative role preferred
Base Pay Range Hourly: $19.00 - $26.00
Benefits
Professional and Personal Growth – multiple avenues to grow your career, training and development programs, tuition reimbursement benefits for full‑time colleagues.
Health and Wellness – full‑time colleagues eligible to begin enrollment immediately upon hire with benefits starting on day 1; health benefits including medical, dental, vision, disability, and life insurance.
Savings and Retirement – 401(k) retirement plan with company‑matching contributions.
Work‑Life Balance – vacation days & sick days, company‑paid holidays & floating holidays, a company mindset that prioritises health, safety, and flexibility.
Legal Compliance Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities. This company is a drug‑free workplace.
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Key Performance Indicators
Assists with achieving Customer Retention Targets
Assists with achieving NPS/CVC Results
Assists with achieving APBITA Targets
Assists with achieving Revenue Targets
Assists with achieving AR/DSO Targets
Principal Duties and Responsibilities
General Admin Tasks
Responsible for the day‑to‑day branch administrative duties such as customer experience, billing and invoicing, maintaining system records, scheduling, sales entry, etc.
Responsible for Accounts Payable processes including creating POs and coding/processing bills.
Responsible for Accounts Receivable processes including partnering with collection team, credit requests, refunds and price changes, and pulling invoices as appropriate.
Customer contract management (database, price increases, new agreements).
Responsible for Office Supply Inventory.
Responsible for WDS Support (sales entry, routing, client contact info & client inventory updates).
Successfully supports branches in other assigned functions as delegated.
Admin/Warehouse Tasks
Maintaining adequate inventories of all supplies alongside the Warehouse manager (if applicable).
Maintains Branch Holiday Pipeline.
WDS Support (Sales Delivery Tickets, Replacement Tickets/Blooming Tickets; Master Blooming Schedules).
Admin Month End Tasks
Assist with Commission SOP.
Manage/Assist with MUR Reporting.
Physical Inventory Processes (WDS).
Candidate Summary Required Experience
3-5 years business administrative experience preferred
Skill with Google Suite
Experience supervising others preferred
Required Leadership Traits and Characteristics
Excellent listening and communication skills
Excellent customer service skills
Skill in written and verbal communications
Skill in organisation and time management – ability to work on multiple tasks and take direction from multiple departments at one time.
Skill in providing timely, clear, and concise feedback
Attention to detail and analytical skills
Customer focus and growth mindset.
Outstanding problem‑solving abilities
The ability to handle stress and stressful situations.
The ability to work independently, taking the initiative.
Formal Education, Qualifications or Training
High school diploma or GED required
3-5 years experience in a similar administrative role preferred
Base Pay Range Hourly: $19.00 - $26.00
Benefits
Professional and Personal Growth – multiple avenues to grow your career, training and development programs, tuition reimbursement benefits for full‑time colleagues.
Health and Wellness – full‑time colleagues eligible to begin enrollment immediately upon hire with benefits starting on day 1; health benefits including medical, dental, vision, disability, and life insurance.
Savings and Retirement – 401(k) retirement plan with company‑matching contributions.
Work‑Life Balance – vacation days & sick days, company‑paid holidays & floating holidays, a company mindset that prioritises health, safety, and flexibility.
Legal Compliance Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities. This company is a drug‑free workplace.
#J-18808-Ljbffr