Andersen Corporation
About Andersen Corporation
We see possibility everywhere, every day, and in everything we do. Our focus is on empowering employees to reach their full potential, strengthening communities, and creating healthier, happier places to live.
Our portfolio of brands—Andersen Windows & Doors, Renewal by Andersen, and Fenetres MQ—serves customers across the new residential, home improvement, and light commercial building sector.
Location Livonia, Michigan
Job Description Renewal by Andersen seeks an Operations Manager II to lead our teams in Detroit and Greater MI locations. The role manages post‑sale operations within a mid‑size to large CORO market, ensuring outstanding service and quality throughout all phases of the process.
Responsibilities
Manage processes that support sales order entry to ensure accuracy of order entry and perform quality verification steps to minimize quality issues.
Develop and implement lean processes within operations to ensure continuous improvement and support new and developing operations in establishing best “back of the house” processes.
Manage installation and service processes within the branch to uphold installation standards, deliver high quality of HOS, and manage capacity to meet branch demands and allow for growth.
Maintain technical measures, maximizing efficiency, focusing on reduction of remakes, and increasing first‑time‑through performance.
Oversee supply‑chain functions, including shipping, receiving, and purchasing, and utilize corporate‑purchased programs and individual vendors when necessary to drive quality and cost containment.
Participate as part of the branch leadership team in achieving annual operating goals and general leadership of the branch.
Manage accounts receivable and payable functions, ensuring payables are processed timely, subcontractor payments are handled, and jobs are properly closed out with manual check requests.
Lead branch functions to support compliance and safety—including permitting, environmental reporting, and safety programs.
Direction of Others
May be responsible for operations supervisors, install managers, service supervisors, retail service representatives, service representatives, sales administration, permit coordination, scheduling, and supply‑chain associates.
Qualifications
Four‑year degree or equivalent combination of education and experience.
4‑8 years of proven management experience.
Intermediate knowledge of operation processes/IT systems.
Intermediate understanding of installation processes and requirements.
Intermediate Lean process skills.
Intermediate financial knowledge.
Strong communication skills.
Strong problem‑solving and customer resolution skills.
Strong coaching skills.
Pay Range $108,941.00 – $168,859.00
Culture and Benefits
401(k) Plan, Employer Fixed Contributions & Company Matching.
Profit Sharing.
Medical, Dental, and Vision Coverage.
Flexible Spending Accounts (FSAs), Health Savings Account (HSA), and Health Reimbursement Account (HRA).
Life Insurance.
Paid Time Off & Paid Holidays.
Paid Maternity Leave & Paid Parental Leave.
Career Growth Planning & Nationwide Career Opportunities.
Profit‑Sharing target of $3,500 per eligible employee in 2025.
EEOC Employer Statement Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law. Andersen will consider applicants with criminal histories in a manner consistent with applicable federal, state, and local laws.
Seniority Level
Mid‑Senior level
Employment Type
Full-time
Job Function
Management & Manufacturing
Industries
Building Materials
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Our portfolio of brands—Andersen Windows & Doors, Renewal by Andersen, and Fenetres MQ—serves customers across the new residential, home improvement, and light commercial building sector.
Location Livonia, Michigan
Job Description Renewal by Andersen seeks an Operations Manager II to lead our teams in Detroit and Greater MI locations. The role manages post‑sale operations within a mid‑size to large CORO market, ensuring outstanding service and quality throughout all phases of the process.
Responsibilities
Manage processes that support sales order entry to ensure accuracy of order entry and perform quality verification steps to minimize quality issues.
Develop and implement lean processes within operations to ensure continuous improvement and support new and developing operations in establishing best “back of the house” processes.
Manage installation and service processes within the branch to uphold installation standards, deliver high quality of HOS, and manage capacity to meet branch demands and allow for growth.
Maintain technical measures, maximizing efficiency, focusing on reduction of remakes, and increasing first‑time‑through performance.
Oversee supply‑chain functions, including shipping, receiving, and purchasing, and utilize corporate‑purchased programs and individual vendors when necessary to drive quality and cost containment.
Participate as part of the branch leadership team in achieving annual operating goals and general leadership of the branch.
Manage accounts receivable and payable functions, ensuring payables are processed timely, subcontractor payments are handled, and jobs are properly closed out with manual check requests.
Lead branch functions to support compliance and safety—including permitting, environmental reporting, and safety programs.
Direction of Others
May be responsible for operations supervisors, install managers, service supervisors, retail service representatives, service representatives, sales administration, permit coordination, scheduling, and supply‑chain associates.
Qualifications
Four‑year degree or equivalent combination of education and experience.
4‑8 years of proven management experience.
Intermediate knowledge of operation processes/IT systems.
Intermediate understanding of installation processes and requirements.
Intermediate Lean process skills.
Intermediate financial knowledge.
Strong communication skills.
Strong problem‑solving and customer resolution skills.
Strong coaching skills.
Pay Range $108,941.00 – $168,859.00
Culture and Benefits
401(k) Plan, Employer Fixed Contributions & Company Matching.
Profit Sharing.
Medical, Dental, and Vision Coverage.
Flexible Spending Accounts (FSAs), Health Savings Account (HSA), and Health Reimbursement Account (HRA).
Life Insurance.
Paid Time Off & Paid Holidays.
Paid Maternity Leave & Paid Parental Leave.
Career Growth Planning & Nationwide Career Opportunities.
Profit‑Sharing target of $3,500 per eligible employee in 2025.
EEOC Employer Statement Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law. Andersen will consider applicants with criminal histories in a manner consistent with applicable federal, state, and local laws.
Seniority Level
Mid‑Senior level
Employment Type
Full-time
Job Function
Management & Manufacturing
Industries
Building Materials
#J-18808-Ljbffr