Penn State Health
Lead Scheduler - Corporate Call Center
Penn State Health, Hershey, Pennsylvania, United States, 17033
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Penn State Health Corporation Location: Hershey, Pennsylvania
Work Type: Full Time
FTE: 1.00
Shift: Day
Hours: 8:00a - 4:30p (8 hours)
Recruiter Contact: Nicole Cox at nlaverty@pennstatehealth.psu.edu
Union: Non Bargained
SUMMARY OF POSITION Serves each patient with the highest quality scheduling experience in every interaction every day. Responsible for the scheduling of patient visits, pre‑operative and/or diagnostic tests, and procedures for assigned area of responsibility. Supports the scheduling staff with guidance in day‑to‑day questions and scheduling concerns. Provides coaching and training of staff and input into new processes. Assists with the interview process, staff scheduling, and disciplinary issues as necessary.
MINIMUM QUALIFICATIONS
High School Diploma or equivalent
Three (3) years relevant experience
BENEFITS
Be Well: Employee Wellness Programs and Fitness Discounts (University Fitness Center, Peloton).
Be Balanced: Generous Paid Time Off, Personal Time, and Paid Parental Leave.
Be Secured: Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
Be Rewarded: Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
Be Supported: HR Solution Center, Learning and Organizational Development, Virtual Benefits Orientation, and Employee Exclusive Concierge Service for scheduling.
LEGAL STATEMENTS Eligibility for shift differential pay based on the terms outlined in company policy or union contract. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities. Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health’s policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination.
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Get AI‑powered advice on this job and more exclusive features.
Penn State Health Corporation Location: Hershey, Pennsylvania
Work Type: Full Time
FTE: 1.00
Shift: Day
Hours: 8:00a - 4:30p (8 hours)
Recruiter Contact: Nicole Cox at nlaverty@pennstatehealth.psu.edu
Union: Non Bargained
SUMMARY OF POSITION Serves each patient with the highest quality scheduling experience in every interaction every day. Responsible for the scheduling of patient visits, pre‑operative and/or diagnostic tests, and procedures for assigned area of responsibility. Supports the scheduling staff with guidance in day‑to‑day questions and scheduling concerns. Provides coaching and training of staff and input into new processes. Assists with the interview process, staff scheduling, and disciplinary issues as necessary.
MINIMUM QUALIFICATIONS
High School Diploma or equivalent
Three (3) years relevant experience
BENEFITS
Be Well: Employee Wellness Programs and Fitness Discounts (University Fitness Center, Peloton).
Be Balanced: Generous Paid Time Off, Personal Time, and Paid Parental Leave.
Be Secured: Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
Be Rewarded: Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
Be Supported: HR Solution Center, Learning and Organizational Development, Virtual Benefits Orientation, and Employee Exclusive Concierge Service for scheduling.
LEGAL STATEMENTS Eligibility for shift differential pay based on the terms outlined in company policy or union contract. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities. Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health’s policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination.
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