Cardone Training Technologies, Inc.
Sr. Applications Support Administrator
Cardone Training Technologies, Inc., Florida, New York, United States
Join to apply for the
Sr. Applications Support Administrator
role at
Cardone Training Technologies, Inc.
We are seeking an Applications Support Administrator who thrives in high‑speed environments and wants to make a visible impact on an organization that operates at the forefront of its field. This is not a back‑office role—it’s a frontline position of influence, where your expertise will directly drive the productivity, security, and scale of over 300 driven professionals. If you enjoy solving challenges, take pride in building systems others rely on, and want to be part of a 10X culture of performance, this role will stretch and reward you.
What You’ll Do | Be an Expert
Own tier 2/3 support across CTTI’s mission‑critical apps: Okta, JAMF, Google Workspace Enterprise, Zoom Enterprise, PandaDoc, Zendesk, NetSuite, HubSpot, Aloware, and more.
Master identity governance: provisioning/de‑provisioning, SSO policies, MFA, and security‑first user lifecycle management.
Keep our Apple ecosystem sharp with JAMF and Apple Business Manager—managing compliance, remote commands, and smooth rollouts.
Drive Optimization & Automation
Look beyond tickets—redesign workflows in Zendesk, JotForm, PandaDoc, and beyond.
Automate what slows us down using Zapier, APIs, or native platform tools.
Spot patterns, eliminate friction, and build systems that scale with growth.
Measure What Matters
Deliver dashboards, audits, and reports that leadership can act immediately.
Turn raw data (Zoom analytics, ticketing metrics, SaaS usage) into insights that drive decisions.
Educate & Elevate
Create documentation, guides, and concise video training that make complex tools accessible‑and‑easy to use.
Lead onboarding sessions and skill‑up workshops that accelerate adoption and reduce support noise.
Collaborate & Influence
Partner with leaders in Sales, Events, Finance, HR, and more to ensure technology serves their mission.
Represent CTTI with vendors, pushing for escalations, enhancements, and accountability.
Support the CIO in quarterly reviews, compliance audits, and contract evaluations—your fingerprints will be on CTTI’s long‑term tech strategy.
What We’re Looking For
5+ years of SaaS administration in high‑growth or high‑performance environments.
Proven expertise in:
Okta (policies, app assignments, provisioning)
JAMF / Apple Business Manager
Google Workspace Enterprise Admin
Zoom Enterprise (Events, Webinars, Licensing)
Zendesk, PandaDoc, NetSuite, HubSpot, Aloware, JotForm
Strong cross‑platform troubleshooting skills and a proactive mindset.
Exceptional communication—able to translate technical detail into business impact.
Preferred Edge
Scripting chops (PowerShell, Bash, or Python) to automate the routine.
Experience with Zapier, Make (Integromat), or Google Apps Script.
Understanding of compliance frameworks (PCI, HIPAA, Zero Trust).
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Information Technology
Industries Professional Training and Coaching
#J-18808-Ljbffr
Sr. Applications Support Administrator
role at
Cardone Training Technologies, Inc.
We are seeking an Applications Support Administrator who thrives in high‑speed environments and wants to make a visible impact on an organization that operates at the forefront of its field. This is not a back‑office role—it’s a frontline position of influence, where your expertise will directly drive the productivity, security, and scale of over 300 driven professionals. If you enjoy solving challenges, take pride in building systems others rely on, and want to be part of a 10X culture of performance, this role will stretch and reward you.
What You’ll Do | Be an Expert
Own tier 2/3 support across CTTI’s mission‑critical apps: Okta, JAMF, Google Workspace Enterprise, Zoom Enterprise, PandaDoc, Zendesk, NetSuite, HubSpot, Aloware, and more.
Master identity governance: provisioning/de‑provisioning, SSO policies, MFA, and security‑first user lifecycle management.
Keep our Apple ecosystem sharp with JAMF and Apple Business Manager—managing compliance, remote commands, and smooth rollouts.
Drive Optimization & Automation
Look beyond tickets—redesign workflows in Zendesk, JotForm, PandaDoc, and beyond.
Automate what slows us down using Zapier, APIs, or native platform tools.
Spot patterns, eliminate friction, and build systems that scale with growth.
Measure What Matters
Deliver dashboards, audits, and reports that leadership can act immediately.
Turn raw data (Zoom analytics, ticketing metrics, SaaS usage) into insights that drive decisions.
Educate & Elevate
Create documentation, guides, and concise video training that make complex tools accessible‑and‑easy to use.
Lead onboarding sessions and skill‑up workshops that accelerate adoption and reduce support noise.
Collaborate & Influence
Partner with leaders in Sales, Events, Finance, HR, and more to ensure technology serves their mission.
Represent CTTI with vendors, pushing for escalations, enhancements, and accountability.
Support the CIO in quarterly reviews, compliance audits, and contract evaluations—your fingerprints will be on CTTI’s long‑term tech strategy.
What We’re Looking For
5+ years of SaaS administration in high‑growth or high‑performance environments.
Proven expertise in:
Okta (policies, app assignments, provisioning)
JAMF / Apple Business Manager
Google Workspace Enterprise Admin
Zoom Enterprise (Events, Webinars, Licensing)
Zendesk, PandaDoc, NetSuite, HubSpot, Aloware, JotForm
Strong cross‑platform troubleshooting skills and a proactive mindset.
Exceptional communication—able to translate technical detail into business impact.
Preferred Edge
Scripting chops (PowerShell, Bash, or Python) to automate the routine.
Experience with Zapier, Make (Integromat), or Google Apps Script.
Understanding of compliance frameworks (PCI, HIPAA, Zero Trust).
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Information Technology
Industries Professional Training and Coaching
#J-18808-Ljbffr