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Brown & Joseph AR Management | an ARMStrong IS Company

Third Party Collection Subrogation Specialist

Brown & Joseph AR Management | an ARMStrong IS Company, Metairie, Louisiana, us, 70011

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Third Party Collection Subrogation Specialist ARMStrong Insurance Services is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Altus Receivables Management, Amalgamated Financial Group, Brown & Joseph, Paragon, and SubroIQ, each a powerhouse in their own right, providing specialized expertise in debt management and financial services.

SubroIQ is seeking a Collection Subrogation Specialist as we continue to grow our team! This position includes collecting outstanding balances, providing needed documentation, coordinating the resolution of disputed invoices, and escalating high‑risk customer accounts when necessary.

Job Responsibilities

Communicate with businesses via telephone and written correspondence

Complete activities such as phone calls, internet searches, third‑party report reviews, etc., to obtain reliable contact information

Maintain minimum account work standards as assigned by Management

Negotiate claims’ resolution with insurance carriers, attorneys, and responsible parties

Establish agreements for lien releases

Establish monthly payment contracts

Prepare investigative correspondence

Acquire background information when necessary

Job Requirements

1 year of 3rd party collections and/or subrogation experience

Exercise independent judgment

Negotiate settlements

Basic proficiency with Microsoft Office, data entry, and strong computer skills; excel preferred

Critical thinker

Strong attention to detail and goal‑oriented

Ability to deescalate adverse situations

Strong interpersonal, communication, and organizational skills

Dependability

Customer Service experience is required

Compensation and Benefits

$17-19 (DOE) per hour plus commission

Benefits package with health, dental, vision, life, and disability coverage options

401(k) retirement plan with company matching

Generous paid time off policy – start with 18 days per year

Paid holidays immediately upon hire – 7 standard holidays & 2 floating holidays of your choice

Seniority level

Entry level

Employment type

Full‑time

Job function

Sales, General Business, and Education

Industries

Wireless Services

Telecommunications

Communications Equipment Manufacturing

We look forward to you joining our team!

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