University of Arkansas for Medical Science
Access Coordinator II/III - Cancer Institute
University of Arkansas for Medical Science, Little Rock, Arkansas, United States, 72208
Job Details
Closing Date: 12/26/2025
Type of Position: Regular
Job Type: Regular
Work Shift: Day Shift (United States of America)
Sponsorship Available: No
Institution Name: University of Arkansas for Medical Sciences (UAMS)
About UAMS The University of Arkansas for Medical Sciences (UAMS) combines education, research, and clinical programs to support teamwork and diversity. UAMS focuses on improving patient care and the lives of Arkansans through a collaborative health‑care organization.
Benefits & Perks (eligible positions only)
Health: Medical, Dental and Vision plans for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on main campus using UAMS pharmacy
Summary of Job Duties Position will fill multiple Access Coordinator II and Access Coordinator III roles. These positions support patient care, manage scheduling, billing, and insurance processes, and provide patient resources.
Access Coordinator II Responsibilities
Schedules, reschedules, coordinates, and cancels appointments using hospital systems; conducts pre‑registration as needed
Inputs and updates accurate patient information
Creates new patient charts and accesses systems for orders as appropriate
Conducts insurance verification and benefit explanation by running eligibility, requesting outside records, and gathering outside medical records as needed
Meets, greets, and assists the public; answers telephones in a professional and friendly manner
Handles conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements
Consistently utilizes communication devices and keeps accurate records as required
Demonstrates effective service recovery skills
Attends required hours of training and/or in‑services
Attends staff meetings and participates in orientation and/or training of new staff
Participates in annual educational needs and assessment
Maintains required job skill competencies and completes skill assessment annually
Completes and maintains documentation of continuing education hours annually
Performs other duties as assigned
Access Coordinator III Responsibilities
Records daily and monthly statistics and communicates any medical record issues
Schedules and coordinates appointments and surgeries or tests using hospital systems by processing visit notifications of patients
Ensures adequate stock of supplies, cleans and maintains equipment and waiting rooms
Conducts pre‑registration, inputs and updates patient information, processes walk‑ins, creates new patient charts, and accesses systems for orders
Conducts insurance verification and benefits explanation by running eligibility on patients, requesting outside records and gathering outside medical records from referrals and files patient charts as needed
Conducts authorizations and pre‑certifications; tracks pre‑authorizations and maintains referrals
Collects and posts payments and issues receipts; reconciles daily deposit and batch dollars and counsels patients on any and all related financial information
Performs other duties as assigned
Qualifications Access Coordinator II Minimum Qualifications
High School or GED with two (2) years of customer service or healthcare experience
Good communication skills, basic proficiency with computers (preferably MS Office), excellent telephone etiquette skills, and general knowledge of office machines including printers and scanners
Excellent customer service skills
Access Coordinator II Preferred Qualifications
Knowledge in basic medical terminology within three (3) months of hire
Access Coordinator III Minimum Qualifications
High School Diploma or GED plus three (3) years experience in registration, billing, or scheduling in a healthcare environment
Good communication skills, computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines including printers and scanners
Excellent customer service skills
Knowledge in basic medical terminology
Access Coordinator III Preferred Qualifications
CHAA Certification
Salary Information Access Coordinator II – $15.26 per hour Access Coordinator III – $16.33 per hour
Required Documents to Apply
List of three professional references (name, email, business title)
Resume
Optional Documents
Proof of veteran status
Recruitment Contact Information Please contact askrecruitment@uams.edu for any recruiting related questions.
EEO Statement University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Applicant Eligibility Persons must have proof of legal authority to work in the United States on the first day of employment.
Pre‑Employment Screening Requirements This position is subject to pre‑employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non‑discriminatory manner consistent with state and federal law.
Physical Activity Requirements
Constant Physical Activity: Yes
Frequent Physical Activity: Yes
Occasional Physical Activity: Yes
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About UAMS The University of Arkansas for Medical Sciences (UAMS) combines education, research, and clinical programs to support teamwork and diversity. UAMS focuses on improving patient care and the lives of Arkansans through a collaborative health‑care organization.
Benefits & Perks (eligible positions only)
Health: Medical, Dental and Vision plans for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on main campus using UAMS pharmacy
Summary of Job Duties Position will fill multiple Access Coordinator II and Access Coordinator III roles. These positions support patient care, manage scheduling, billing, and insurance processes, and provide patient resources.
Access Coordinator II Responsibilities
Schedules, reschedules, coordinates, and cancels appointments using hospital systems; conducts pre‑registration as needed
Inputs and updates accurate patient information
Creates new patient charts and accesses systems for orders as appropriate
Conducts insurance verification and benefit explanation by running eligibility, requesting outside records, and gathering outside medical records as needed
Meets, greets, and assists the public; answers telephones in a professional and friendly manner
Handles conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements
Consistently utilizes communication devices and keeps accurate records as required
Demonstrates effective service recovery skills
Attends required hours of training and/or in‑services
Attends staff meetings and participates in orientation and/or training of new staff
Participates in annual educational needs and assessment
Maintains required job skill competencies and completes skill assessment annually
Completes and maintains documentation of continuing education hours annually
Performs other duties as assigned
Access Coordinator III Responsibilities
Records daily and monthly statistics and communicates any medical record issues
Schedules and coordinates appointments and surgeries or tests using hospital systems by processing visit notifications of patients
Ensures adequate stock of supplies, cleans and maintains equipment and waiting rooms
Conducts pre‑registration, inputs and updates patient information, processes walk‑ins, creates new patient charts, and accesses systems for orders
Conducts insurance verification and benefits explanation by running eligibility on patients, requesting outside records and gathering outside medical records from referrals and files patient charts as needed
Conducts authorizations and pre‑certifications; tracks pre‑authorizations and maintains referrals
Collects and posts payments and issues receipts; reconciles daily deposit and batch dollars and counsels patients on any and all related financial information
Performs other duties as assigned
Qualifications Access Coordinator II Minimum Qualifications
High School or GED with two (2) years of customer service or healthcare experience
Good communication skills, basic proficiency with computers (preferably MS Office), excellent telephone etiquette skills, and general knowledge of office machines including printers and scanners
Excellent customer service skills
Access Coordinator II Preferred Qualifications
Knowledge in basic medical terminology within three (3) months of hire
Access Coordinator III Minimum Qualifications
High School Diploma or GED plus three (3) years experience in registration, billing, or scheduling in a healthcare environment
Good communication skills, computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines including printers and scanners
Excellent customer service skills
Knowledge in basic medical terminology
Access Coordinator III Preferred Qualifications
CHAA Certification
Salary Information Access Coordinator II – $15.26 per hour Access Coordinator III – $16.33 per hour
Required Documents to Apply
List of three professional references (name, email, business title)
Resume
Optional Documents
Proof of veteran status
Recruitment Contact Information Please contact askrecruitment@uams.edu for any recruiting related questions.
EEO Statement University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Applicant Eligibility Persons must have proof of legal authority to work in the United States on the first day of employment.
Pre‑Employment Screening Requirements This position is subject to pre‑employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non‑discriminatory manner consistent with state and federal law.
Physical Activity Requirements
Constant Physical Activity: Yes
Frequent Physical Activity: Yes
Occasional Physical Activity: Yes
#J-18808-Ljbffr