University of Arkansas for Medical Science
Appointment Business Center Scheduler III
University of Arkansas for Medical Science, Little Rock, Arkansas, United States, 72208
Closing Date:
01/30/2026
Type of Position:
Regular
Work Shift:
Day Shift (United States of America)
Sponsorship Available:
No
Institution:
University of Arkansas for Medical Sciences
Department:
ICE | CORE PA Float
Job Summary The Appointment Business Center Scheduler III (Access Coordinator III) answers telephones and coordinates appointments in a call center environment. The Appointment Business Center Scheduler III plays a crucial role in our organization by supporting patient care activities. demographic . The Appointment Business Center Scheduler III ensures patient access to healthcare services and efficient organizational operations.
Benefits
Health: Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy
Responsibilities
Schedules, reschedules, coordinates, and cancels appointments.
Inputs and/or updates accurate patient information.
Answers telephone in a professional and friendly manner and demonstrates effective communication skills.
Communicates accurate and complete information.
Must maintain strict confidentiality.
Deals with conflicts in a positive and professional manner using careful listening and demonstrates effective service recovery skills.
Performs other duties as assigned.
Qualifications Minimum Qualifications
High School Diploma/GED.
Three (3) years of customer service experience preferably in registration, billing, or scheduling in a healthcare environment.
Knowledge of basic medical terminology required.
Intermediate proficiency with computers (MS Office Suite preferred).
Basic keyboard and telephone etiquette skills.
General knowledge of office machines including printers and scanners.
Preferred Qualifications
Experience working with EPIC system.
Call center experience.
Salary $16.33/hr $33,966.40 yr
Required Documents
List of three Professional References (name, email, business title)
Resume
Optional Documents
Proof of Veteran Status
Recruitment Contact For general application assistance or if you have questions about a job posting, please contact Human Resources at
askrecruitment@uams.edu . All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS. Please do not send materials directly to the recruitment contact.
Equal Opportunity Statement The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Legal Requirements Persons must have proof of legal authority to work in the United States on the first day of employment.
Disclosure All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
Pre-employment Screening This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Physical Activity and Benefits Eligibility Constant Physical Activity: Frequent Physical Activity: Occasional Physical Activity: Benefits Eligible: Yes
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01/30/2026
Type of Position:
Regular
Work Shift:
Day Shift (United States of America)
Sponsorship Available:
No
Institution:
University of Arkansas for Medical Sciences
Department:
ICE | CORE PA Float
Job Summary The Appointment Business Center Scheduler III (Access Coordinator III) answers telephones and coordinates appointments in a call center environment. The Appointment Business Center Scheduler III plays a crucial role in our organization by supporting patient care activities. demographic . The Appointment Business Center Scheduler III ensures patient access to healthcare services and efficient organizational operations.
Benefits
Health: Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy
Responsibilities
Schedules, reschedules, coordinates, and cancels appointments.
Inputs and/or updates accurate patient information.
Answers telephone in a professional and friendly manner and demonstrates effective communication skills.
Communicates accurate and complete information.
Must maintain strict confidentiality.
Deals with conflicts in a positive and professional manner using careful listening and demonstrates effective service recovery skills.
Performs other duties as assigned.
Qualifications Minimum Qualifications
High School Diploma/GED.
Three (3) years of customer service experience preferably in registration, billing, or scheduling in a healthcare environment.
Knowledge of basic medical terminology required.
Intermediate proficiency with computers (MS Office Suite preferred).
Basic keyboard and telephone etiquette skills.
General knowledge of office machines including printers and scanners.
Preferred Qualifications
Experience working with EPIC system.
Call center experience.
Salary $16.33/hr $33,966.40 yr
Required Documents
List of three Professional References (name, email, business title)
Resume
Optional Documents
Proof of Veteran Status
Recruitment Contact For general application assistance or if you have questions about a job posting, please contact Human Resources at
askrecruitment@uams.edu . All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS. Please do not send materials directly to the recruitment contact.
Equal Opportunity Statement The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Legal Requirements Persons must have proof of legal authority to work in the United States on the first day of employment.
Disclosure All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
Pre-employment Screening This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Physical Activity and Benefits Eligibility Constant Physical Activity: Frequent Physical Activity: Occasional Physical Activity: Benefits Eligible: Yes
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