UAMS - University of Arkansas for Medical Sciences
Appointment Business Center Scheduler III
UAMS - University of Arkansas for Medical Sciences, Little Rock, Arkansas, United States, 72208
Appointment Business Center Scheduler III
Join to apply for the Appointment Business Center Scheduler III role at UAMS - University of Arkansas for Medical Sciences.
Position Details
Closing Date:
01/30/2026
Type of Position:
Regular
Job Type:
Full-time
Work Shift:
Day Shift (United States of America)
Sponsorship Available:
No
Institution Name:
University of Arkansas for Medical Sciences
Benefits Eligible:
Yes
UAMS Benefits
Health: Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy
Summary of Job Duties The Appointment Business Center Scheduler III (Access Coordinator III) answers telephones and coordinates appointments in a call center environment. The Scheduler III plays a crucial role in supporting patient care activities and ensuring patient access to healthcare services and efficient organizational operations.
Qualifications Minimum Qualifications
High School Diploma/GED.
Three (3) years of customer service experience preferably in registration, billing, or scheduling in a healthcare environment.
Knowledge of basic medical terminology required.
Intermediate proficiency with computers (MS Office Suite preferred).
Basic keyboard and telephone etiquette skills.
General knowledge of office machines including printers and scanners.
Preferred Qualifications
Experience working with EPIC system.
Call center experience.
Additional Information
Schedules, reschedules, coordinates, and cancels appointments.
Inputs and/or updates accurate patient information.
Answers telephone in a professional and friendly manner and demonstrates effective communication skills.
Communicates accurate and complete information.
Must maintain strict confidentiality.
Deals with conflicts in a positive and professional manner using careful listening and demonstrates effective service recovery skills.
Performs other duties as assigned.
Salary Information 16.33/hr 33,966.40 yr
Required Documents to Apply
List of three Professional References (name, email, business title)
Resume
Optional Documents
Proof of Veteran Status
Recruitment Contact Information Please contact askrecruitment@uams.edu for any recruiting related questions.
Pre-employment Screening Requirements This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Physical Activity
Constant Physical Activity: None
Frequent Physical Activity: None
Occasional Physical Activity: None
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.
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Position Details
Closing Date:
01/30/2026
Type of Position:
Regular
Job Type:
Full-time
Work Shift:
Day Shift (United States of America)
Sponsorship Available:
No
Institution Name:
University of Arkansas for Medical Sciences
Benefits Eligible:
Yes
UAMS Benefits
Health: Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy
Summary of Job Duties The Appointment Business Center Scheduler III (Access Coordinator III) answers telephones and coordinates appointments in a call center environment. The Scheduler III plays a crucial role in supporting patient care activities and ensuring patient access to healthcare services and efficient organizational operations.
Qualifications Minimum Qualifications
High School Diploma/GED.
Three (3) years of customer service experience preferably in registration, billing, or scheduling in a healthcare environment.
Knowledge of basic medical terminology required.
Intermediate proficiency with computers (MS Office Suite preferred).
Basic keyboard and telephone etiquette skills.
General knowledge of office machines including printers and scanners.
Preferred Qualifications
Experience working with EPIC system.
Call center experience.
Additional Information
Schedules, reschedules, coordinates, and cancels appointments.
Inputs and/or updates accurate patient information.
Answers telephone in a professional and friendly manner and demonstrates effective communication skills.
Communicates accurate and complete information.
Must maintain strict confidentiality.
Deals with conflicts in a positive and professional manner using careful listening and demonstrates effective service recovery skills.
Performs other duties as assigned.
Salary Information 16.33/hr 33,966.40 yr
Required Documents to Apply
List of three Professional References (name, email, business title)
Resume
Optional Documents
Proof of Veteran Status
Recruitment Contact Information Please contact askrecruitment@uams.edu for any recruiting related questions.
Pre-employment Screening Requirements This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Physical Activity
Constant Physical Activity: None
Frequent Physical Activity: None
Occasional Physical Activity: None
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.
#J-18808-Ljbffr