UAMS - University of Arkansas for Medical Sciences
Lead Clinical Billing Specialist
UAMS - University of Arkansas for Medical Sciences, Little Rock, Arkansas, United States, 72208
Lead Clinical Billing Specialist – UAMS
Join the University of Arkansas for Medical Sciences (UAMS) as a Lead Clinical Billing Specialist. The role focuses on managing physician and hospital accounts, providing customer service to UAMS staff, and serving as a technical resource for billing procedures.
Key Responsibilities
Address all incoming inquiries from Customer Service staff, UAMS employees, by phone, mail, or in person concerning physician and hospital accounts.
Serve as a technical resource for other customer service staff and assist with training new employees.
Document all activity in patient accounts and apply third‑party billing practices and regulations.
Approve refunds to patients and insurance companies, perform weekly audits on staff adjustments to physician charges, and scan backup into the system.
Lead bi‑monthly unit meetings, adjust work assignments, and supervise staff in the absence of the manager.
Process reports for the Payment Posting manager and handle other duties as assigned.
Qualifications
Bachelor’s degree in business, communications, or related field with three (3) years in a customer service setting, including one (1) year of supervisory experience.
OR high school diploma plus seven (7) years in a customer service setting with one year of supervisory experience.
Familiar with third‑party insurance rules, Medicaid and other government programs, and facility payment plan options.
Preferred: Experience in a high‑volume customer service center or hospital revenue cycle setting; Epic experience preferred.
Benefits and Perks
Health: Medical, dental, and vision plans for qualifying staff and family.
Holiday, vacation, and sick leave.
Education discount for staff and dependents.
Retirement: Up to 10% matched contribution from UAMS.
Basic life insurance up to $50,000.
Career training and educational opportunities.
Merchant discounts.
Application Details Salary: Commensurate with education and experience.
Required documents: Resume and list of three professional references (name, email, business title).
Optional documents: Proof of veteran status.
Pre‑employment screening: Criminal background check, drug testing, and education verification.
Contact: askrecruitment@uams.edu for recruiting related questions.
Equal Opportunity Statement UAMS is an equal‑opportunity institution. The University does not discriminate on the basis of age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy.
Location and Salary Arkansas, United States – $27.00–$35.00 per hour.
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Key Responsibilities
Address all incoming inquiries from Customer Service staff, UAMS employees, by phone, mail, or in person concerning physician and hospital accounts.
Serve as a technical resource for other customer service staff and assist with training new employees.
Document all activity in patient accounts and apply third‑party billing practices and regulations.
Approve refunds to patients and insurance companies, perform weekly audits on staff adjustments to physician charges, and scan backup into the system.
Lead bi‑monthly unit meetings, adjust work assignments, and supervise staff in the absence of the manager.
Process reports for the Payment Posting manager and handle other duties as assigned.
Qualifications
Bachelor’s degree in business, communications, or related field with three (3) years in a customer service setting, including one (1) year of supervisory experience.
OR high school diploma plus seven (7) years in a customer service setting with one year of supervisory experience.
Familiar with third‑party insurance rules, Medicaid and other government programs, and facility payment plan options.
Preferred: Experience in a high‑volume customer service center or hospital revenue cycle setting; Epic experience preferred.
Benefits and Perks
Health: Medical, dental, and vision plans for qualifying staff and family.
Holiday, vacation, and sick leave.
Education discount for staff and dependents.
Retirement: Up to 10% matched contribution from UAMS.
Basic life insurance up to $50,000.
Career training and educational opportunities.
Merchant discounts.
Application Details Salary: Commensurate with education and experience.
Required documents: Resume and list of three professional references (name, email, business title).
Optional documents: Proof of veteran status.
Pre‑employment screening: Criminal background check, drug testing, and education verification.
Contact: askrecruitment@uams.edu for recruiting related questions.
Equal Opportunity Statement UAMS is an equal‑opportunity institution. The University does not discriminate on the basis of age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy.
Location and Salary Arkansas, United States – $27.00–$35.00 per hour.
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