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L.E.K. Consulting

Learning and Development Specialist

L.E.K. Consulting, New York, New York, us, 10261

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About L.E.K. Consulting L.E.K. Consulting is one of the premier strategy consulting firms worldwide. At L.E.K., we are passionate about helping our clients succeed with breakthrough insights that drive real impact. Our clients view us as trusted partners that help address their most pressing challenges and biggest opportunities. We bring together the rigor of data‑driven analysis with the creativity and curiosity of a collaborative team. By hiring exceptional people and fostering a culture of ownership, inclusion, and continuous learning, we develop leaders who thrive on challenge and bring energy and optimism to every engagement. Founded in 1983, L.E.K. employs more than 2,200 professionals across five continents and is consistently recognized as one of the industry’s best firms to work for. For more information, visit lek.com.

Location Atlanta, Boston, Chicago, Houston, Los Angeles, New York, San Francisco

Overview Of The Learning & Development Specialist Role Reporting to the Senior Learning and Development (L&D) Manager, the Learning and Development Specialist is responsible for leading the development and growth of L.E.K.’s curriculum. The role will own the curriculum and engage with collaborators in drafting new session content, as well as train consulting staff instructors to leverage best practices in teaching methods. The L&D Specialist will collaborate with the L&D Senior Specialist to deliver robust training programs. This position exists within the HR organization and requires the ability to collaborate with multiple stakeholders and build trusted relationships across all levels of the firm, including international counterparts.

Curriculum Planning & Oversight

Own the end‑to‑end learning@LEK curriculum across levels and roles (Consulting and Core Services), including learning objectives, sequencing, modalities, and timing by cohort.

Partner with the Senior L&D Manager to maintain a prioritised curriculum roadmap that balances strategic build, refresh, and delivery‑driven improvements.

Translate role expectations and performance standards into curriculum design requirements and learning outcomes.

Establish and maintain instructional design standards (learning objectives, activity design, facilitator guidance, and assessment where appropriate).

Content Development Leadership

Lead the design of core programme and session experiences (run‑of‑show, activities, facilitator guidance, participant materials), ensuring alignment to adult learning best practices.

Direct and quality‑check work produced by content development colleagues, temporary project teams, and guest authors; provide clear briefs, exemplars, and actionable feedback.

Ensure materials are version‑controlled, current, and easy for instructors to use (including clear facilitation notes and timing).

Coordinate with the Senior L&D Specialist to ensure updated content is integrated into the training calendar and delivered with the right materials, instructions, and pre‑work.

Instructor Program Ownership

Own and execute the train‑the‑trainer (instructor prep) programme to prepare staff instructors to deliver impactful learning experiences across delivery formats (in‑person, virtual, and milestone/off‑site programmes).

Influence and motivate instructors, many of whom have deep topic expertise but limited formal teaching experience; build confidence and capability through coaching and practice.

Develop and deploy instructor tools and supports.

Attract, cultivate, train, reward, celebrate, and manage a panel of committed instructors in partnership with the Senior L&D Specialist and programme stakeholders.

Collect and synthesise instructor performance feedback (from observation, learner feedback, and debriefs) and provide individualised coaching to improve delivery quality.

Learning Content Systems & Publishing

Maintain and continuously improve learning@LEK content repositories and publishing processes (intranet today; LMS readiness and migration planning as applicable).

Maintain relationships with learning content vendors; evaluate and recommend new vendors/tools that expand modality options (for example, asynchronous learning).

Partner with stakeholders to ensure assets are accessible, discoverable, and aligned with branding and usability standards.

Training Delivery & Operations

Attend and observe training delivery, coach instructors and support learners to maximise learning in the moment.

With the L&D Senior Specialist, maintain L&D systems and tools, ensuring optimal functionality and scalability to support learning initiatives (e.g. Outlook training calendar, intranet pages, content catalogue, and staff data).

Provide on‑the‑ground support for training events (e.g. setting up training, greeting and checking in attendees, coordinating with event planners and AV team, attending team‑building and social events).

Monitor engagement in virtual and vendor‑led training to ensure engagement, adoption, and success.

Measurement & Continuous Improvement

Partner with the Senior L&D Manager to ensure learning@LEK programmes produce results and exceed expectations of key stakeholders.

Define and monitor metrics on course quality, instructor effectiveness, and learning experience health; synthesise insights into clear improvement actions.

Run structured post‑programme debriefs with delivery leads and instructors; convert findings into prioritised content improvements and updates, and carry those improvements forward.

HR & Firm Citizenship

Support broader HR goals and firm initiatives as needed.

Maintain strict confidentiality with HR information.

Demonstrate professionalism, integrity, and a collaborative mindset; build trusted relationships across levels and geographies.

Qualifications / Job Requirements

Bachelor’s degree required.

2‑3 years of instructional design and teaching/training experience, ideally in a professional services environment.

Strong knowledge of adult learning principles and demonstrated ability to apply them in practice.

Experience leading and providing feedback to instructional content developers, including collaboration with global teammates.

Experience developing on‑demand learning materials (for example, LMS content, scripts, video, job aids, and reference guides).

Exceptional organisation and project management skills; able to manage multiple competing priorities.

Clear, concise written and verbal communication; comfortable influencing without authority.

High proficiency in Outlook, Excel, Word, and PowerPoint.

Experience in Articulate or similar content authoring system highly preferred.

Willingness to travel 25% annually to support milestone/off‑site programmes and instructor readiness, as needed.

L.E.K. Consulting is an Equal Opportunity Employer. L.E.K. Consulting has a hybrid work model in place for our U.S. offices. In California, Illinois, Massachusetts and New York the base salary is between $70,000‑$85,000 (USD); placement within this range will vary based on experience and skill level. L.E.K. also offers a performance bonus, profit sharing and other benefits. Applicants for this position must be legally authorised to work in the United States on a permanent basis without the need for employer sponsorship. Unfortunately, we are unable to consider candidates requiring sponsorship for visas, including but not limited to TN, H1‑B, F‑1, STEM OPT/CPT, or any other work authorisation.

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