Institute for Child & Family Health, Inc.
Admission Specialist
Institute for Child & Family Health, Inc., New York, New York, us, 10261
Job Overview
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Admission Specialist
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Institute for Child & Family Health, Inc.
Cayuga Centers is hiring immediately for an Admission Specialist (Intake Worker) in NYC! Join our team to make a difference in the lives of children, youth and families in our community.
Salary:
$26.00 hourly Location:
New York, NY
Cayuga Centers is an accredited non‑profit, human services agency dedicated to family support and preservation, trauma‑informed care, and serving vulnerable populations with the most unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high‑quality and innovative services to individuals, children, youth, and families. We have 22 offices across 8 states and serve over 17,000 individuals and families annually.
At Cayuga Centers, we embrace diversity, equity, inclusion, and belonging. We do this by taking a firm stance against hatred, inequality, bias, and injustice, and by providing our staff with the training, coaching, and resources necessary to grow and serve with cultural humility, acceptance, and understanding. We are responsive to the diverse needs of those we serve and our staff, and we are committed to ensuring that everyone feels respected, valued, and a sense of belonging.
Cayuga Centers is an equal opportunity employer and does not discriminate against any employee, prospective employee, or applicant based on race, color, creed, hair style/texture, religion, national origin, citizenship status, sex, sexual orientation, age, disability, military or veteran status, genetic information, or any other classification protected by applicable federal, state, and/or local laws.
About The Program and Admission Specialist Position Our Transitional Foster Care Program for Unaccompanied Children (UC) overseen by the Office of Refugee Resettlement (ORR) ensures the well‑being and safety of unaccompanied children (ages 0‑17) who cross the U.S. Southern border without an adult. Unlike traditional congregate care settings, our approach involves placing unaccompanied children in foster homes while diligently searching for and assessing potential sponsors identified in the U.S. During their stay with us, we provide medical care, case management, engaging life‑skills classes, and essential mental health services.
The Admission Specialists service some of the most vulnerable children in the world and play a critical role in coordinating the admissions process for each child that enters our program. The Admission Specialist will coordinate the initial program orientation, preparation of materials, and supervision of children and documentation needed during the admissions process.
Core Responsibilities
Review and confirm the names of children entering our program and admit them to the UC portal as they arrive at our facility
Confirm the number and names of children expected in admissions daily
Collect and confirm all Foster Parent placements upon the child's admission with the Foster Home Recruiters and Licensors Department
Confirm food is available for each admission
Create children's admission electronic STRIDE folders
Assemble Placement Authorization and Medical Authorization Forms and ensure all information is complete with the child's demographics and provided to Foster Parents
Assist and complete Admission tasks as assigned by management
Facilitate Welcome, Wellness Check‑ins, and Admissions Presentations
Assure all Property Inventory upon admission is completed and sent to the agency safe
Provide, prepare, and document Clothing Given forms and clothing stipends upon admissions
Collect all paperwork from ORR upon admission
Ensure completion of the children's Admission STRIDE Folder
Conduct initial intake assessments and provide all critical information to other UC‑TFC departments as needed
Assess if a child needs emergency care
Assist with rapid COVID‑19 testing (as needed)
Evaluate immediate safety concerns for the child and/or the agency
Serve as liaison for Foster Home Recruiters, Licensors department, and Foster Parents during Admissions
Provide Foster Parents with orientation, documents, and reminders of their responsibilities
Report daily completed Admissions
Attend and complete all required trainings
Maintain the privacy and confidentiality of Protected Health Information of service recipients in any form (e.g., computer access, conversation, document)
Comply with HIPAA rules and regulations governing access to Protected Health Information
Audit files and portal as needed
Perform other duties as requested by your immediate supervisor or agency leadership
Respond in a positive and respectful manner to diversity among the agency's service population and staff
Required Experience
High school diploma - required
Experience working in a busy human services office - strongly preferred
Bilingual in English/Spanish required; all agency documents and records are in English, so English writing proficiency is required. The position itself requires Spanish‑speaking, writing, and reading proficiency
Ability to work well with people from many cultures, including recent immigrants, non‑English speakers, and LGBTQ children; strong teamwork skills
Strong skills in Microsoft Office and Google Workspace; strong data entry, documentation, and proofreading skills
Strong communication and organizational skills, with an ability to handle numerous tasks
Ability to handle confidential material in a responsible manner
Demonstrated ability to perform duties with minimal supervision and to exercise greater judgment
Competency to make imperative decisions
Familiarity with OCFS, OPWDD, OMH, and other relevant municipal and state agencies
Ability to travel to other agency locations as required
Physical Requirements
Computer work requires sitting at a desk for long periods of time
Time on your feet for up to several hours a day
Lifting up to 50 pounds
Travel within the 5 boroughs
Schedule
Non‑Exempt
Hours will vary based on the youth and program needs
Must be available to work afternoons, evenings, and weekends
On‑call rotation required
Benefits
120 hours of vacation time; 12 Sick Days per year
10 Holidays, 3 Personal Days, Medical Appointment Time
Medical, dental, and vision insurance
Pet and Legal insurance
Employee Assistance Program
FSA, Transit, and Parking savings accounts
Supplemental life insurance, critical illness, enhanced short‑term disability benefits
401(k) match
Corporate Discounts Program
Sick Leave Pool
Identity Protection
Why Cayuga Centers?
Certified Great Place to Work ®
COA Accredited
Implement best practices and evidence‑based interventions
Committed to employee professional development and advancement
We embrace change, innovation, and opportunities
Our diverse workforce acts and leads with human sensitivity and respect
Large and growing national footprint
#J-18808-Ljbffr
Admission Specialist
role at
Institute for Child & Family Health, Inc.
Cayuga Centers is hiring immediately for an Admission Specialist (Intake Worker) in NYC! Join our team to make a difference in the lives of children, youth and families in our community.
Salary:
$26.00 hourly Location:
New York, NY
Cayuga Centers is an accredited non‑profit, human services agency dedicated to family support and preservation, trauma‑informed care, and serving vulnerable populations with the most unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high‑quality and innovative services to individuals, children, youth, and families. We have 22 offices across 8 states and serve over 17,000 individuals and families annually.
At Cayuga Centers, we embrace diversity, equity, inclusion, and belonging. We do this by taking a firm stance against hatred, inequality, bias, and injustice, and by providing our staff with the training, coaching, and resources necessary to grow and serve with cultural humility, acceptance, and understanding. We are responsive to the diverse needs of those we serve and our staff, and we are committed to ensuring that everyone feels respected, valued, and a sense of belonging.
Cayuga Centers is an equal opportunity employer and does not discriminate against any employee, prospective employee, or applicant based on race, color, creed, hair style/texture, religion, national origin, citizenship status, sex, sexual orientation, age, disability, military or veteran status, genetic information, or any other classification protected by applicable federal, state, and/or local laws.
About The Program and Admission Specialist Position Our Transitional Foster Care Program for Unaccompanied Children (UC) overseen by the Office of Refugee Resettlement (ORR) ensures the well‑being and safety of unaccompanied children (ages 0‑17) who cross the U.S. Southern border without an adult. Unlike traditional congregate care settings, our approach involves placing unaccompanied children in foster homes while diligently searching for and assessing potential sponsors identified in the U.S. During their stay with us, we provide medical care, case management, engaging life‑skills classes, and essential mental health services.
The Admission Specialists service some of the most vulnerable children in the world and play a critical role in coordinating the admissions process for each child that enters our program. The Admission Specialist will coordinate the initial program orientation, preparation of materials, and supervision of children and documentation needed during the admissions process.
Core Responsibilities
Review and confirm the names of children entering our program and admit them to the UC portal as they arrive at our facility
Confirm the number and names of children expected in admissions daily
Collect and confirm all Foster Parent placements upon the child's admission with the Foster Home Recruiters and Licensors Department
Confirm food is available for each admission
Create children's admission electronic STRIDE folders
Assemble Placement Authorization and Medical Authorization Forms and ensure all information is complete with the child's demographics and provided to Foster Parents
Assist and complete Admission tasks as assigned by management
Facilitate Welcome, Wellness Check‑ins, and Admissions Presentations
Assure all Property Inventory upon admission is completed and sent to the agency safe
Provide, prepare, and document Clothing Given forms and clothing stipends upon admissions
Collect all paperwork from ORR upon admission
Ensure completion of the children's Admission STRIDE Folder
Conduct initial intake assessments and provide all critical information to other UC‑TFC departments as needed
Assess if a child needs emergency care
Assist with rapid COVID‑19 testing (as needed)
Evaluate immediate safety concerns for the child and/or the agency
Serve as liaison for Foster Home Recruiters, Licensors department, and Foster Parents during Admissions
Provide Foster Parents with orientation, documents, and reminders of their responsibilities
Report daily completed Admissions
Attend and complete all required trainings
Maintain the privacy and confidentiality of Protected Health Information of service recipients in any form (e.g., computer access, conversation, document)
Comply with HIPAA rules and regulations governing access to Protected Health Information
Audit files and portal as needed
Perform other duties as requested by your immediate supervisor or agency leadership
Respond in a positive and respectful manner to diversity among the agency's service population and staff
Required Experience
High school diploma - required
Experience working in a busy human services office - strongly preferred
Bilingual in English/Spanish required; all agency documents and records are in English, so English writing proficiency is required. The position itself requires Spanish‑speaking, writing, and reading proficiency
Ability to work well with people from many cultures, including recent immigrants, non‑English speakers, and LGBTQ children; strong teamwork skills
Strong skills in Microsoft Office and Google Workspace; strong data entry, documentation, and proofreading skills
Strong communication and organizational skills, with an ability to handle numerous tasks
Ability to handle confidential material in a responsible manner
Demonstrated ability to perform duties with minimal supervision and to exercise greater judgment
Competency to make imperative decisions
Familiarity with OCFS, OPWDD, OMH, and other relevant municipal and state agencies
Ability to travel to other agency locations as required
Physical Requirements
Computer work requires sitting at a desk for long periods of time
Time on your feet for up to several hours a day
Lifting up to 50 pounds
Travel within the 5 boroughs
Schedule
Non‑Exempt
Hours will vary based on the youth and program needs
Must be available to work afternoons, evenings, and weekends
On‑call rotation required
Benefits
120 hours of vacation time; 12 Sick Days per year
10 Holidays, 3 Personal Days, Medical Appointment Time
Medical, dental, and vision insurance
Pet and Legal insurance
Employee Assistance Program
FSA, Transit, and Parking savings accounts
Supplemental life insurance, critical illness, enhanced short‑term disability benefits
401(k) match
Corporate Discounts Program
Sick Leave Pool
Identity Protection
Why Cayuga Centers?
Certified Great Place to Work ®
COA Accredited
Implement best practices and evidence‑based interventions
Committed to employee professional development and advancement
We embrace change, innovation, and opportunities
Our diverse workforce acts and leads with human sensitivity and respect
Large and growing national footprint
#J-18808-Ljbffr