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Regions Bank

Relationship Banker II (Boy Scout Branch - Fort Myers)

Regions Bank, Fort Myers, Florida, United States, 33916

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Relationship Banker II (Boy Scout Branch - Fort Myers) At Regions, the Relationship Banker II is responsible for meeting with customers and prospects both in person and on the phone to determine their financial needs and meeting those needs by proactively offering appropriate products, services, and guidance to help them achieve their financial goals.

Primary Responsibilities

Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions.

Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones.

Educates and advises customers on Regions’ Consumer and Business products and services.

Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings.

Provides an optimal customer experience, including greeting customers and processing transactions.

Owns and resolves customer issues.

Refers customers to an internal team of experts when complex financial goals and needs are recognized.

Follows all bank processes and procedures and adheres to applicable laws and regulations.

Requirements

High School Diploma or GED.

Ability to work Saturdays as needed.

Ability to handle cash and process cash transactions.

Ability to communicate in person, by phone, and electronically.

Ability to use a computer on a frequent basis.

Ability to walk and stand for extended periods of time.

Ability to lift up to twenty (20) pounds.

Preferences

Bachelor’s degree.

Life Insurance License.

One (1) year of cash‑handling, banking, and/or customer service experience.

Skills and Competencies

Adherence to policies, procedures, and guidelines.

Assistance with digital banking offerings.

Handling multiple priorities simultaneously.

Overseeing large sums of cash.

Excellent relationship‑building skills.

Strong communication and customer focus.

Position Type Full time.

Compensation Details Pay ranges are job specific and are provided as a point‑of‑market reference for compensation decisions. The target range for this position is $46,120.20 USD (minimum) to $55,160.00 USD (median). The role is eligible for incentive pay plans.

Benefits Information

Paid Vacation/Sick Time

401(k) with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Location Details Boy Scout Branch, Fort Myers, Florida.

Equal Opportunity Employer/including Disabled/Veterans.

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